Macmillan Cancer Support has identified eight behaviours that help healthcare staff build positive relationships with patients. Its standard highlights how getting communication right can improve care
While clinicians may focus on diagnosis and treatment, for patients with cancer, the overall experience of care is as important as the outcome. Yet according to Macmillan Cancer Support, evidence suggests almost one in five people with cancer feel as though they are treated as a set of symptoms, rather than an individual.
Nursing Standard. 31, 30, 18-20. doi: 10.7748/ns.31.30.18.s22
or
Alternatively, you can purchase access to this article for the next seven days. Buy now
Are you a student? Our student subscription has content especially for you.
Find out more