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Queue busters

Kathy Carrington Staff nurse in Wirral

Kathy Carrington explains how her anticoagulant clinic improved waiting times through reorganising its services

I used to hate Wednesdays - Anticoagulant Clinic Day, the battlefield of outpatients’ departments, the adult version of the game of sardines. Patients waited at the door’ from 7am to be first in, like the January sales.

Nursing Standard. 11, 43, 21-21. doi: 10.7748/ns.11.43.21.s38

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14 July 1997 / Vol 11 issue 43

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