Meta-Strategies to foster a Meta-Competence? Supporting information literacy at the workplace

Modern information workers need information-related competencies. Additionally, they have to be supported – technologically and conceptually – by an information landscape appropriate to their information-based tasks and needs. This thesis paper introduces a workplace-specific model of the information process, its related competencies and its main influential factors, based on a literary review. Afterwards, first findings of an empirical study, analyzing the scientific information process at a major pharmaceutical business organization, are presented. Subsequently, strategies to foster the information process will be discussed.