Research Article
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An interactive conversation with a chatbot: Does ChatGPT know standard phraseology in aviation English?

Year 2023, Volume: 9 Issue: 2, 24 - 41, 29.12.2023

Rabia Dinçer Nazmi Dinçer Oğuz Guksu

https://doi.org/10.47216/literacytrek.1382543

Abstract

This research investigates the profound effects of ChatGPT, an artificial intelligence (AI) language model, on the domain of aviation English. Within an industry that places significant emphasis on safety and accuracy, this study utilizes a qualitative case study methodology to evaluate the performance of ChatGPT. There has been an interactive conversation with ChatgGPT acting as an air-traffic controller. The observations based on the instant responses of the chatbot following the prompts demonstrated that ChatGPT shows exceptional competence in conforming to conventional aviation phraseology throughout different flight stages, ranging from ground clearances to landing, by using role-play situations. Beyond linguistic accuracy, ChatGPT facilitates dynamic and contextually relevant dialogues, enhancing aviation education and training experiences.

Keywords

Aviation English Standard Phraseology Chatbot ChatGPT

References

  • Alderson, J. C. (2009). Air safety, language assessment policy, and policy implementation: The case of aviation English. Annual Review of Applied Linguistics, 29, 168-187. https://doi.org/10.1017/S0267190509090138
  • Bieswanger, M. (2016). Aviation English: Two distinct specialised registers. In C. Schubert & C. Sanchez-Stockhammer (Eds.), Variational Text Linguistics Revisiting Register in English, (pp. 67-86). De Gruyter https://doi.org/10.1515/9783110443554-005
  • Bozkurt, A. (2023). Generative artificial intelligence (AI) powered conversational educational agents: The inevitable paradigm shift. Asian Journal of Distance Education, 18(1) 198-204. https://doi.org/10.5281/zenodo.7716416
  • Bozkurt, A., Xiao, J., Lambert, S., Pazurek, A., Crompton, H., Koseoglu, S.,f ... & Jandrić, P. (2023). Speculative futures on ChatGPT and generative artificial intelligence (AI): A collective reflection from the educational landscape. Asian Journal of Distance Education, 18(1) 53-130. https://doi.org/10.5281/zenodo.7636568
  • Campbell-Laird, K. (2004, September). Aviation English: A review of the language of international civil aviation. In International Professional Communication Conference, 2004. IPCC 2004. Proceedings. (pp. 253-261). IEEE. https://doi.org/10.1109/IPCC.2004.1375306
  • Cao, X. (2023). A new era of intelligent interaction: Opportunities and challenges brought by ChatGPT. Geographical Research Bulletin, 2, 162-165.
  • Crystral, D. (2003). English as a Global Language. Cambridge University Press.
  • Dignum, V. (2021). The role and challenges of education for responsible AI. London Review of Education, 19(1), 1-11. https://doi.org/10.14324/LRE.19.1.01
  • Dinçer, N. (2023). Elevating aviation education: A comprehensive examination of yechnology's role in modern flight training. Journal of Aviation, 7(2), 317-323. https://doi.org/10.30518/jav.1279718
  • Dinçer, N. (2023). The role of serious games in effective aviation English. Applied Linguistics Papers, 27(2), 72–82. https://doi.org/10.32612/uw.25449354.2023.1.pp.72-83
  • Dinçer, N., & Demirdöken, G. (2023). Ab-inito pilots’ perspectives on the use of simulation in the aviation English course. Journal of Teaching English for Specific and Academic Purposes, 11(1), 011–022. https://doi.org/10.22190/JTESAP230130003D
  • Dinçer, N., & Dinçer, R. (2021). The effect of a serious game on aviation vocabulary acquisition. International Journal of Serious Games, 8(4), 49–63. https://doi.org/10.17083/ijsg.v8i4.464
  • Elbanna, S. & Armstrong, L. (2023). Exploring the integration of ChatGPT in education: adapting for the future. Management & Sustainability: An Arab Review. https://doi.org/10.1108/MSAR-03-2023-0016
  • Estival, D., Farris, C., & Molesworth, B. (2016). Aviation English: A lingua franca for pilots and air traffic controllers. Routledge. https://doi.org/10.4324/9781315661179
  • Ferrer, R., Empinado, J., Calico, E. M., & Floro, J. Y. (2017). Standard and nonstandard lexicon in aviation English: A corpus linguistic study. In Proceedings of the 31st Pacific Asia Conference on Language, Information and Computation (pp. 50-55).
  • Fitria, T. N. (2023, March). Artificial intelligence (AI) technology in OpenAI ChatGPT application: A review of ChatGPT in writing English essay. ELT Forum: Journal of English Language Teaching, 12(1), 44-58. https://doi.org/10.15294/elt.v12i1.64069
  • Haleem, A., Javaid, M., & Singh, R. P. (2022). An era of ChatGPT as a significant futuristic support tool: A study on features, abilities, and challenges. BenchCouncil transactions on benchmarks, standards and evaluations, 2(4), 100089. https://doi.org/10.1016/j.tbench.2023.100089
  • Haristiani, N. (2019, November). Artificial Intelligence (AI) chatbot as language learning medium: An inquiry. Journal of Physics: Conference Series 1387(1), 012020. https://doi.org/10.1088/1742-6596/1387/1/012020
  • Huang, J.-X., Lee, K.-S., Kwon, O.-W., & Kim. Y.-K. (2017). A chatbot for a dialogue-based second language learning system. In K. Borthwick, L. Bradley & S. Thouësny (Eds.), CALL in a climate of change: adapting to turbulent global conditions – short papers from EUROCALL 2017 (pp. 151-156). https://doi.org/10.14705/rpnet.2017.eurocall2017.705
  • ICAO (2001). Aeronautical telecommunications (6th ed.). Annex 10 to the Convention on International Civil Aviation, 2.
  • ICAO (2007). Manual of Radiotelephony (4th ed.). Doc 9432-AN/925.
  • ICAO (2010). Manual on the Implementation of ICAO Language Proficiency Requirements (2nd ed.). Doc 9835. AN/453.
  • Kasneci, E., Seßler, K., Küchemann, S., Bannert, M., Dementieva, D., Fischer, F., ... & Kasneci, G. (2023). ChatGPT for good? On opportunities and challenges of large language models for education. Learning and individual differences, 103, 102274. https://doi.org/10.1016/j.lindif.2023.102274
  • Limo, F. A. F., Tiza, D. R. H., Roque, M. M., Herrera, E. E., Murillo, J. P. M., Huallpa, J. J., ... & Gonzáles, J. L. A. (2023). Personalized tutoring: ChatGPT as a virtual tutor for personalized learning experiences. Social Space, 23(1), 293-312.
  • Lo, C. K. (2023). What is the impact of ChatGPT on education? A rapid review of the literature. Education Sciences, 13(4), 410. https://doi.org/10.3390/educsci13040410
  • Lopez, S. (2011). Phraseology and plain language: Norm and usage in air-ground communications. Meeting of the 11th International Civil Aviation English Association (ICAEA) Forum, ENAC, Toulouse, France. Available at http://www.aerolingo.com/docs/Poster_ICAEA_StephanieLopez.pdf
  • Lopez, S., Condamines, A., Josselin-Leray, A., O'Donoghue, M., & Salmon, R. (2013). Linguistic analysis of English phraseology and plain language in air-ground communication. Journal of Air Transport Studies, 4(1), 44-60.
  • Luckin, R., & Cukurova, M. (2019). Designing educational technologies in the age of AI: A learning sciences‐driven approach. British Journal of Educational Technology, 50(6), 2824-2838. https://doi.org/10.1111/bjet.12861
  • Mackenzie, D. (2010). ICAO: A history of the international civil aviation organization. University of Toronto Press.
  • Opara, E., Mfon-Ette Theresa, A., & Aduke, T. C. (2023). ChatGPT for teaching, learning and research: Prospects and challenges. Global Academic Journal of Humanities and Social Sciences, 5, 33-40. https://doi.org/10.36348/gajhss.2023.v05i02.001
  • Ouyang, L., Wu, J., Jiang, X., Almeida, D., Wainwright, C., Mishkin, P., ... & Lowe, R. (2022). Training language models to follow instructions with human feedback. Advances in Neural Information Processing Systems, 35, 27730-27744. https://doi.org/10.48550/arXiv.2203.02155
  • Ragan, P. H. (1996). Aviation English: an introduction. Journal of Aviation/Aerospace Education & Research, 7(2), 25-36. https://doi.org/10.15394/jaaer.1997.1189
  • Rahman, M. M., & Watanobe, Y. (2023). ChatGPT for education and research: Opportunities, threats, and strategies. Applied Sciences, 13(9), 5783. https://doi.org/10.3390/app13095783
  • Renouf, A. (1992). What do you think of that: A pilot study of the phraseology of the core words of English. New directions in English language corpora: Methodology, results, software developments, 301-317.
  • Rudolph, J., Tan, S., & Tan, S. (2023). ChatGPT: Bullshit spewer or the end of traditional assessments in higher education?. Journal of Applied Learning and Teaching, 6(1), 342-362. https://doi.org/10.37074/jalt.2023.6.1.9
  • Seidlhofer, B. (2005). English as a Lingua Franca. ELT Journal, 59(4), 339-341. https://doi.org/10.1093/elt/cci064
  • Sharma, U., Tomar, P., Bhardwaj, H., & Sakalle, A. (2021). Artificial intelligence and its implications in education. In S. Verma & P. Tomar (Eds.), Impact of AI Technologies on Teaching, Learning, and Research in Higher Education (pp. 222-235). IGI Global. https://doi.org/10.4018/978-1-7998-4763-2.ch014

Year 2023, Volume: 9 Issue: 2, 24 - 41, 29.12.2023

Rabia Dinçer Nazmi Dinçer Oğuz Guksu

https://doi.org/10.47216/literacytrek.1382543

Abstract

References

  • Alderson, J. C. (2009). Air safety, language assessment policy, and policy implementation: The case of aviation English. Annual Review of Applied Linguistics, 29, 168-187. https://doi.org/10.1017/S0267190509090138
  • Bieswanger, M. (2016). Aviation English: Two distinct specialised registers. In C. Schubert & C. Sanchez-Stockhammer (Eds.), Variational Text Linguistics Revisiting Register in English, (pp. 67-86). De Gruyter https://doi.org/10.1515/9783110443554-005
  • Bozkurt, A. (2023). Generative artificial intelligence (AI) powered conversational educational agents: The inevitable paradigm shift. Asian Journal of Distance Education, 18(1) 198-204. https://doi.org/10.5281/zenodo.7716416
  • Bozkurt, A., Xiao, J., Lambert, S., Pazurek, A., Crompton, H., Koseoglu, S.,f ... & Jandrić, P. (2023). Speculative futures on ChatGPT and generative artificial intelligence (AI): A collective reflection from the educational landscape. Asian Journal of Distance Education, 18(1) 53-130. https://doi.org/10.5281/zenodo.7636568
  • Campbell-Laird, K. (2004, September). Aviation English: A review of the language of international civil aviation. In International Professional Communication Conference, 2004. IPCC 2004. Proceedings. (pp. 253-261). IEEE. https://doi.org/10.1109/IPCC.2004.1375306
  • Cao, X. (2023). A new era of intelligent interaction: Opportunities and challenges brought by ChatGPT. Geographical Research Bulletin, 2, 162-165.
  • Crystral, D. (2003). English as a Global Language. Cambridge University Press.
  • Dignum, V. (2021). The role and challenges of education for responsible AI. London Review of Education, 19(1), 1-11. https://doi.org/10.14324/LRE.19.1.01
  • Dinçer, N. (2023). Elevating aviation education: A comprehensive examination of yechnology's role in modern flight training. Journal of Aviation, 7(2), 317-323. https://doi.org/10.30518/jav.1279718
  • Dinçer, N. (2023). The role of serious games in effective aviation English. Applied Linguistics Papers, 27(2), 72–82. https://doi.org/10.32612/uw.25449354.2023.1.pp.72-83
  • Dinçer, N., & Demirdöken, G. (2023). Ab-inito pilots’ perspectives on the use of simulation in the aviation English course. Journal of Teaching English for Specific and Academic Purposes, 11(1), 011–022. https://doi.org/10.22190/JTESAP230130003D
  • Dinçer, N., & Dinçer, R. (2021). The effect of a serious game on aviation vocabulary acquisition. International Journal of Serious Games, 8(4), 49–63. https://doi.org/10.17083/ijsg.v8i4.464
  • Elbanna, S. & Armstrong, L. (2023). Exploring the integration of ChatGPT in education: adapting for the future. Management & Sustainability: An Arab Review. https://doi.org/10.1108/MSAR-03-2023-0016
  • Estival, D., Farris, C., & Molesworth, B. (2016). Aviation English: A lingua franca for pilots and air traffic controllers. Routledge. https://doi.org/10.4324/9781315661179
  • Ferrer, R., Empinado, J., Calico, E. M., & Floro, J. Y. (2017). Standard and nonstandard lexicon in aviation English: A corpus linguistic study. In Proceedings of the 31st Pacific Asia Conference on Language, Information and Computation (pp. 50-55).
  • Fitria, T. N. (2023, March). Artificial intelligence (AI) technology in OpenAI ChatGPT application: A review of ChatGPT in writing English essay. ELT Forum: Journal of English Language Teaching, 12(1), 44-58. https://doi.org/10.15294/elt.v12i1.64069
  • Haleem, A., Javaid, M., & Singh, R. P. (2022). An era of ChatGPT as a significant futuristic support tool: A study on features, abilities, and challenges. BenchCouncil transactions on benchmarks, standards and evaluations, 2(4), 100089. https://doi.org/10.1016/j.tbench.2023.100089
  • Haristiani, N. (2019, November). Artificial Intelligence (AI) chatbot as language learning medium: An inquiry. Journal of Physics: Conference Series 1387(1), 012020. https://doi.org/10.1088/1742-6596/1387/1/012020
  • Huang, J.-X., Lee, K.-S., Kwon, O.-W., & Kim. Y.-K. (2017). A chatbot for a dialogue-based second language learning system. In K. Borthwick, L. Bradley & S. Thouësny (Eds.), CALL in a climate of change: adapting to turbulent global conditions – short papers from EUROCALL 2017 (pp. 151-156). https://doi.org/10.14705/rpnet.2017.eurocall2017.705
  • ICAO (2001). Aeronautical telecommunications (6th ed.). Annex 10 to the Convention on International Civil Aviation, 2.
  • ICAO (2007). Manual of Radiotelephony (4th ed.). Doc 9432-AN/925.
  • ICAO (2010). Manual on the Implementation of ICAO Language Proficiency Requirements (2nd ed.). Doc 9835. AN/453.
  • Kasneci, E., Seßler, K., Küchemann, S., Bannert, M., Dementieva, D., Fischer, F., ... & Kasneci, G. (2023). ChatGPT for good? On opportunities and challenges of large language models for education. Learning and individual differences, 103, 102274. https://doi.org/10.1016/j.lindif.2023.102274
  • Limo, F. A. F., Tiza, D. R. H., Roque, M. M., Herrera, E. E., Murillo, J. P. M., Huallpa, J. J., ... & Gonzáles, J. L. A. (2023). Personalized tutoring: ChatGPT as a virtual tutor for personalized learning experiences. Social Space, 23(1), 293-312.
  • Lo, C. K. (2023). What is the impact of ChatGPT on education? A rapid review of the literature. Education Sciences, 13(4), 410. https://doi.org/10.3390/educsci13040410
  • Lopez, S. (2011). Phraseology and plain language: Norm and usage in air-ground communications. Meeting of the 11th International Civil Aviation English Association (ICAEA) Forum, ENAC, Toulouse, France. Available at http://www.aerolingo.com/docs/Poster_ICAEA_StephanieLopez.pdf
  • Lopez, S., Condamines, A., Josselin-Leray, A., O'Donoghue, M., & Salmon, R. (2013). Linguistic analysis of English phraseology and plain language in air-ground communication. Journal of Air Transport Studies, 4(1), 44-60.
  • Luckin, R., & Cukurova, M. (2019). Designing educational technologies in the age of AI: A learning sciences‐driven approach. British Journal of Educational Technology, 50(6), 2824-2838. https://doi.org/10.1111/bjet.12861
  • Mackenzie, D. (2010). ICAO: A history of the international civil aviation organization. University of Toronto Press.
  • Opara, E., Mfon-Ette Theresa, A., & Aduke, T. C. (2023). ChatGPT for teaching, learning and research: Prospects and challenges. Global Academic Journal of Humanities and Social Sciences, 5, 33-40. https://doi.org/10.36348/gajhss.2023.v05i02.001
  • Ouyang, L., Wu, J., Jiang, X., Almeida, D., Wainwright, C., Mishkin, P., ... & Lowe, R. (2022). Training language models to follow instructions with human feedback. Advances in Neural Information Processing Systems, 35, 27730-27744. https://doi.org/10.48550/arXiv.2203.02155
  • Ragan, P. H. (1996). Aviation English: an introduction. Journal of Aviation/Aerospace Education & Research, 7(2), 25-36. https://doi.org/10.15394/jaaer.1997.1189
  • Rahman, M. M., & Watanobe, Y. (2023). ChatGPT for education and research: Opportunities, threats, and strategies. Applied Sciences, 13(9), 5783. https://doi.org/10.3390/app13095783
  • Renouf, A. (1992). What do you think of that: A pilot study of the phraseology of the core words of English. New directions in English language corpora: Methodology, results, software developments, 301-317.
  • Rudolph, J., Tan, S., & Tan, S. (2023). ChatGPT: Bullshit spewer or the end of traditional assessments in higher education?. Journal of Applied Learning and Teaching, 6(1), 342-362. https://doi.org/10.37074/jalt.2023.6.1.9
  • Seidlhofer, B. (2005). English as a Lingua Franca. ELT Journal, 59(4), 339-341. https://doi.org/10.1093/elt/cci064
  • Sharma, U., Tomar, P., Bhardwaj, H., & Sakalle, A. (2021). Artificial intelligence and its implications in education. In S. Verma & P. Tomar (Eds.), Impact of AI Technologies on Teaching, Learning, and Research in Higher Education (pp. 222-235). IGI Global. https://doi.org/10.4018/978-1-7998-4763-2.ch014
There are 37 citations in total.

Details

Primary Language English
Subjects English As A Second Language
Journal Section Research Articles
Authors

Rabia Dinçer 0000-0001-8414-0331

Nazmi Dinçer 0000-0002-2901-5367

Oğuz Guksu 0000-0001-6180-1707

Publication Date December 29, 2023
Submission Date October 28, 2023
Acceptance Date December 22, 2023
Published in Issue Year 2023 Volume: 9 Issue: 2

Cite

APA Dinçer, R., Dinçer, N., & Guksu, O. (2023). An interactive conversation with a chatbot: Does ChatGPT know standard phraseology in aviation English?. The Literacy Trek, 9(2), 24-41. https://doi.org/10.47216/literacytrek.1382543
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