ABSTRACT
This chapter aims to elucidate New Ways of Working (NWW), a human resources (HR) approach introduced into many organizations worldwide and facilitated by mobile devices and internet functionalities. It explicates NWW relying on the literature and fostering an understanding of their effects on employee performance and well-being. To analyze the positive and negative effects of NWW practices, it is important to have a theoretical framework that can consider divergent effects. Since the New Public Management (NPM) reforms of the 1990s, public administration (PA) has increasingly focused on the quality and timeliness of public service delivery and cost reduction. The SmartPLS 4 software also offers several measurements of fit of the tested models. Finally, to obtain the necessary information to evaluate the relationships between the variables, the people performed a PLS-SEM using a bootstrapping of 5,000.
