Welcome to the InfoSci Platform
Reference Hub1
Strategic Knowledge Management System Framework for Supply Chain at an Intra-Organizational Level

Strategic Knowledge Management System Framework for Supply Chain at an Intra-Organizational Level

Cécile Gaumand, Alain Chapdaniel, Aurélie Dudezert
Copyright: © 2012 |Pages: 22
ISBN13: 9781613501955|ISBN10: 1613501951|EISBN13: 9781613501962
DOI: 10.4018/978-1-61350-195-5.ch008
Cite Chapter Cite Chapter

MLA

Gaumand, Cécile, et al. "Strategic Knowledge Management System Framework for Supply Chain at an Intra-Organizational Level." Knowledge Management 2.0: Organizational Models and Enterprise Strategies, edited by Imed Boughzala and Aurelie Dudezert, IGI Global, 2012, pp. 142-163. https://doi.org/10.4018/978-1-61350-195-5.ch008

APA

Gaumand, C., Chapdaniel, A., & Dudezert, A. (2012). Strategic Knowledge Management System Framework for Supply Chain at an Intra-Organizational Level. In I. Boughzala & A. Dudezert (Eds.), Knowledge Management 2.0: Organizational Models and Enterprise Strategies (pp. 142-163). IGI Global. https://doi.org/10.4018/978-1-61350-195-5.ch008

Chicago

Gaumand, Cécile, Alain Chapdaniel, and Aurélie Dudezert. "Strategic Knowledge Management System Framework for Supply Chain at an Intra-Organizational Level." In Knowledge Management 2.0: Organizational Models and Enterprise Strategies, edited by Imed Boughzala and Aurelie Dudezert, 142-163. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-195-5.ch008

Export Reference

Mendeley
Favorite

Abstract

In the Web 2.0 and organization 2.0 era, implementing Knowledge Management Systems (KMS) in Supply Chain (SC) in companies should contribute to gain sustainable competitive advantage. Using a case-study in an Italian SME (BONFIGLIOLI), this chapter seeks to propose new processes and recommendations to design and operate an efficient KMS for a SC at an intra-organizational level. This case study shows in particular the role of IT as an artifact implying individuals in organizational knowledge creation. It also shows that implementing KMS in SC makes SC actors change their cognitive scheme and work practices and calls for a new role of middle management.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.