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Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process

Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process

Burcu Hacioğlu, Ümit Hacıoğlu, Hasan Dinçer, Pelin Şahin Yarbağ, Türker Tuğsal
Copyright: © 2015 |Pages: 15
ISBN13: 9781466674844|ISBN10: 1466674849|EISBN13: 9781466674851
DOI: 10.4018/978-1-4666-7484-4.ch023
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MLA

Hacioğlu, Burcu, et al. "Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process." Handbook of Research on Behavioral Finance and Investment Strategies: Decision Making in the Financial Industry, edited by Zeynep Copur, IGI Global, 2015, pp. 378-392. https://doi.org/10.4018/978-1-4666-7484-4.ch023

APA

Hacioğlu, B., Hacıoğlu, Ü., Dinçer, H., Yarbağ, P. Ş., & Tuğsal, T. (2015). Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process. In Z. Copur (Ed.), Handbook of Research on Behavioral Finance and Investment Strategies: Decision Making in the Financial Industry (pp. 378-392). IGI Global. https://doi.org/10.4018/978-1-4666-7484-4.ch023

Chicago

Hacioğlu, Burcu, et al. "Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process." In Handbook of Research on Behavioral Finance and Investment Strategies: Decision Making in the Financial Industry, edited by Zeynep Copur, 378-392. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-7484-4.ch023

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Abstract

There are plenty of researches about EI which have focused on EI and strategic decision making, management capabilities, transformational leadership, managerial traits, personality dimensions. This chapter is putting forth the relationship between EI and managing conflict by theoretical research. In the chapter the authors firstly reiterated the theoretical studies, state the necessity of having high level of EI for accomplishing the decision making process and discuss the relationship between EI, managers and managing conflict. To conclude, the authors state that managers having high EI can understand and evaluate the conflicts among employees and encourage their followers in struggling; with comparison to the ones having low EI.

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