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Case Studies in Customization of E-Health Services

Case Studies in Customization of E-Health Services

Copyright: © 2012 |Pages: 19
ISBN13: 9781466616042|ISBN10: 1466616040|EISBN13: 9781466616059
DOI: 10.4018/978-1-4666-1604-2.ch007
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MLA

Dimitris Kardaras and Bill Karakostas. "Case Studies in Customization of E-Health Services." Services Customization Using Web Technologies, IGI Global, 2012, pp.171-189. https://doi.org/10.4018/978-1-4666-1604-2.ch007

APA

D. Kardaras & B. Karakostas (2012). Case Studies in Customization of E-Health Services. IGI Global. https://doi.org/10.4018/978-1-4666-1604-2.ch007

Chicago

Dimitris Kardaras and Bill Karakostas. "Case Studies in Customization of E-Health Services." In Services Customization Using Web Technologies. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-1604-2.ch007

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Abstract

This chapter discusses existing service customization projects in the health sector. It first defines e-health and compiles a list of personal health management applications that range from those that provide access to electronic health records and health information, to community interaction and social media environments, and finally to decision support tools for disease management. It presents examples of e-health services that have adopted customization/ personalization techniques as the means to provide better service, such as those from the National Health System (NHS) in the UK, and online portals such as Healthspace, DiasNet, and others. This chapter concludes with the presentation of a framework for acceptance of personalized e-health services by patients and citizens.

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