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Characteristics of Professional Scuba Dive Guides

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Because of the increasing number of scuba divers worldwide, satisfaction and safety issues are crucial for success in the tourism industry. This study established characteristics of scuba diving guides to achieve diver safety along with the environmental impact concerns related to this activity. A hybrid MCDM model was used to address dependent relationships among a set of criteria. Preferences of divers towards dive guides can be calculated using ANP and DEMATEL to determine the relative weights of each criterion. The result shows that diving skill is the crucial factor for professional dive guides, including the skill in leading dives and managing problems.

Keywords: ANALYTIC NETWORK PROCESS (ANP); DECISION-MAKING TRIAL AND EVALUATION LABORATORY (DEMATEL); MULTIPLE CRITERIA DECISION MAKING (MCDM); SCUBA DIVE GUIDES

Document Type: Research Article

Publication date: 15 September 2014

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  • Tourism in Marine Environments is an interdisciplinary journal dealing with a variety of management issues in marine settings. It is a scientific journal that draws upon the expertise of academics and practitioners from various disciplines related to the marine environment, including tourism, marine science, geography, social sciences, psychology, environmental studies, economics, marketing, and many more.
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