Youngblood, L., Xue, J., & Meng, L. (2023). User Perceptions of GeoAI in a Comfort-based Route Planner: Preliminary Results and Design Considerations. In Proceedings of the 18th International Conference on Location Based Services (pp. 222–228). https://doi.org/10.34726/5754
18th International Conference on Location Based Services (LBS 2023)
-
Event date:
20-Nov-2023 - 22-Nov-2023
-
Event place:
Ghent, Belgium
-
Number of Pages:
7
-
Keywords:
user perception of GeoAI; user-centered design; GeoAI
en
Abstract:
In this work in progress, we apply a first step in a user-centered design framework to assess the user requirements surrounding the use of AI in a thermal comfort-based navigation application. Initial findings from a survey of 129 participants in Europe suggest that users would like general information about how a navigation application is using AI, with the option to access more detailed information, but care less about the details of the uncertainty of the prediction. Furthermore, designers should take care to clearly describe data security and use practices and explore ways to address doubts about reliability and accuracy. Additionally, our results encourage further development of routing services focused on diverse factors other than time and distance.
en
Project (external):
Bavarian Ministry of Economic Affairs, Regional Development and Energy (StMWi)