Practices to Protect Bus Operators from Passenger Assault

National Academies of Sciences, Engineering, and Medicine

doi:10.17226/14609

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Practices to Protect Bus Operators from Passenger Assault

(2011)

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TRB’s Transit Cooperative Research Program (TCRP) Synthesis 93: Practices to Protect Bus Operators from Passenger Assault highlights practices and policies implemented by transit agencies to deter and mitigate assaults on bus operators.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Transit Cooperative Research Program

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2011. Practices to Protect Bus Operators from Passenger Assault. Washington, DC: The National Academies Press. https://doi.org/10.17226/14609.

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Publication Info

126 pages | 8.5 x 11 | DOI: https://doi.org/10.17226/14609

Chapters		skim
Front Matter	i-vii
Summary	1-6
Chapter One - Introduction	7-11
Chapter Two - Literature Summary	12-18
Chapter Three - Survey Results	19-32
Chapter Four - Operator Protection Measures: Technology and Information Management	33-47
Chapter Five - Operator Protection Methods: Personnel, Policing, and Training	48-57
Chapter Six - Operator Protection Measures: Agency Policies and Legislation	58-69
Chapter Seven - Conclusions	70-72
Acronyms and Abbreviations	73-73
References	74-74
Bibliography	75-77
Glossary	78-80
Appendix A - Supplemental Information	81-115
Appendix B - List of Survey Participants	116-117
Appendix C - Survey Instrument	118-126
Abbreviations used without definitions in TRB publications	127-127

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