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TRB’s National Cooperative Highway Research Program (NCHRP) Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management provides guidance designed to help transportation agencies recruit and retain qualified professional staff in the systems operation and management (SOM) area.

The report explores SOM career paths, skill requirements, and training needs and identifies successful programs, state-of-the-art initiatives, and best industry practices.

A set of tables showing SOM job categories, number of positions, and educational requirements for all 50 states was published as NCHRP Web-Only Document 182: Appendices to NCHRP Report 693.

In addition, a summary of the results of the project that developed NCHRP Report 693 and suggestions for senior management personnel related to attracting, recruiting, and retaining skilled staff for transportation system operations and management are available in an online Executive Workbook.

Topics

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2012. Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management. Washington, DC: The National Academies Press. https://doi.org/10.17226/14603.

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Publication Info

165 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/14603
Chapters skim
Front Matter i-vii
2. Project Methodology 1-7
3. Full Project Results 8-48
4. Full Introduction and Overview of Project Recommendations 49-58
5. Full SOM Workforce Action Plans 59-143
6. Summary and Potential Future Research 144-150
Bibliography 151-153
Abbreviations used without definitions in TRB publications 154-154

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