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Creating a social movement to engage communities in physical activity: A mixed methods study of motivations to engagement

  • Marc Harris ,

    Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Supervision, Visualization, Writing – original draft, Writing – review & editing

    mharris2@cardiffmet.ac.uk

    Affiliations Cardiff Metropolitan University, Cardiff, England, Intelligent Health, Waltham Cross, England

  • Diane Crone,

    Roles Conceptualization, Formal analysis, Writing – original draft, Writing – review & editing

    Affiliation Cardiff Metropolitan University, Cardiff, England

  • Samantha Hughes,

    Roles Conceptualization, Formal analysis, Methodology, Writing – original draft, Writing – review & editing

    Affiliation University of Gloucestershire, Cheltenham, England

  • William Bird

    Roles Conceptualization, Writing – original draft, Writing – review & editing

    Affiliation Intelligent Health, Waltham Cross, England

Abstract

Throughout the world social isolation and loneliness are common and both have several adverse impacts on health and wellbeing. We are designed to live in close-knit communities and we thrive in close co-operation, however, modern life isolates us from others. To reduce the burden of loneliness and social isolation we need to find strategies to reconnect people to each other, their place and provide a common purpose. Social movements aim to create healthier communities by connecting people to each other and giving people a common purpose. Interventions which create a social movement appear to be effective at engaging substantial portions of a community, however, it remains unclear why individuals are attracted to these initiatives, and if such reasons differ by sociodemographic characteristics. This study combined qualitative and quantitative methods to understand what motivated (different) people to take part in a social movement based intervention. This study suggests that it is not one but a combination of reasons people engage in interventions of this nature. This diversity needs to be acknowledged when promoting and communicating these interventions to potential participants to maximise engagement. Promoting an end reward or health/fitness may not be the most effective way to promote interventions to a large proportion of people. Instead, communications should be centred around what people value (i.e., being with their friends, doing what they enjoy and are good at).

Introduction

Throughout the world, social isolation (an objective lack of interactions with others or a wider community) and loneliness (a subjective feeling of the absence of a companion or social network) are common [1]. Surveys in Europe, the USA and China estimate that between 5% and 43% of elderly populations suffer from loneliness [16]. Loneliness may be more common in older groups however, it also affects people across society and every individual will experience loneliness at some point in their lives to a certain degree [7,8]. Research has shown that only 22% of individuals never feel lonely and one in ten people often feel lonely.7 Prior to the SARS-CoV-​2 (Covid-19) pandemic in 2020, the prevalence of loneliness and social isolation led some to describe it as the ‘behavioural epidemic’ [9,10]. Although since this pandemic the situation has worsened. A report published by University College London and What Works Wellbeing suggests young adults (aged 18–30), people with low household income and those living alone were at heightened risk of loneliness during the pandemic [11].

Loneliness and social isolation have several adverse effects on health and wellbeing. They have been associated with poorer sleep quality, increased depression symptomology, impaired functioning, reduced quality of life, suicide, dementia, increased risk of coronary artery disease, and all-cause mortality [1217]. A causal pathway for the adverse health impacts of loneliness and social isolation has been proposed which implicates increased cortisol due to a stress response [18]. Bosch and Bird explain that everyday stressors lead to chronic stress and poorer health behaviours, which in turn lead to chronic inflammation and chronic health conditions [19]. Evolution tells us that we were designed to live in close-knit communities and sociology informs us that we thrive in close co-operation with others, however, our modern way of life isolates us from others [7]. This isolation from others can induce a behavioural response (such as drug or alcohol use, smoking, physical inactivity, and poorer dietary choices) [1,20]. Bosch and Bird argue that people have become disconnected from each other and their environment and as a result feel a lack of purpose [19]. We need to find strategies and interventions to reconnect people to each other, their place, and provide a purpose to reduce the negative impact of social isolation and loneliness [19].

Social prescribing and social movements represent two approaches which aim to reduce chronic inflammation by connecting people to each other, giving people a common purpose, and delivering place-based care [19]. Social prescribing typically uses a ‘link worker’ who connects people with existing community groups with structured activities (such as health walks, organised running events in parks, exercise classes, walking sports, horticultural activities, etc) in addition to providing support for other aspects of their lives (for instance, navigating benefits schemes, getting job training, assisting with the writing of a curriculum vitae, etc) [21]. Social movements are not new and devolve delivery and control to the community. Instead of a link worker referring a patient to an organised activity, the social movement simply connects an individual to a self-created unstructured activity. One example of an evidence-based intervention that uses the social movement model is ‘Beat the Street’, a mass participation intervention that aims to get people more active, increase social cohesion and connect people to their local neighbourhood. It combines gamification technology and behavioural psychology to engage communities. Between 2015 and 2019, over 1 million people and 2000 schools participated in Beat the Street and on average, 13% of each community targeted engaged with the program [22]. Recent research suggests this approach may improve mental wellbeing, active travel, and physical activity in the short-term and up to 2 years later [2327]. What currently remains unclear is why individuals are attracted to this type of programme, and if such reasons differ by sociodemographic characteristics. Further, little is known about the relationship between motivations to participation and subsequent behaviour change.

Materials and methods

Intervention

Beat the street is a gamification-based intervention developed and delivered by a UK based health-technology organisation, Intelligent Health Ltd. The game uses Radio Frequency Identification (RFID) scanners called ‘Beat Boxes’ which are situated at half-mile intervals throughout a community. Each time 2 boxes are touched with a RFID card or fob within 1 hour a player receives 10 points for themselves and a chosen team. The game incentivises participation by allowing teams to win prizes (such as vouchers for sports equipment in schools), individuals to win random spot prizes by tapping a Beat Box (i.e., a £25 voucher), and for a community to collectively raise money for a local charity by achieving a specific target (i.e., £500 for travelling 50,000 miles collectively). Players monitor their own, their teams and the whole communities progress via an online portal and several leader boards. The challenge runs continuously for 6 weeks. This study was conducted with participants taking part across seven separate programmes delivered in towns and cities throughout England. These included Barnsley, Blaby, East Northamptonshire, Gloucester, Leicester, Salisbury, and West Sussex. As such, the areas and participants taking part in this study were both geographically and demographically diverse.

Participants and procedure

The methodological approach adopted by this study closely reflected that of Hughes and colleagues [28]. A sequential mixed methods design was used, whereby quantitative analyses were used to develop a greater understanding of qualitative data obtained through an open question [29]. To elaborate, when registering to take part in the game, players were asked to complete a self-report questionnaire which included a range of demographic questions (i.e., age, gender, ethnicity and disability), a validated physical activity questionnaire [30] and an open question “What motivated you to take part in Beat the Street?”. During the registration process, participants provided written informed consent. For those aged 13 and under, informed consent was provided by a parent or guardian. Following the intervention, players were invited to complete the self-report physical activity questionnaire (Short-Active Lives Survey) again, which provided a measure of behaviour change achieved through the intervention. Across the 7 game areas that formed this study, 1,526 players completed the sociodemographic questionnaire, provided data on their physical activity at baseline and follow-up, and provided qualitative feedback on why they took part in the intervention. Of these, 60% were aged between 30–49, 72% were female, 92% were of a white ethnic background, 2% had a disability. During registration (prior to the game), 20% were inactive and 67% were meeting the World Health Organisation target of 150+ minutes of moderate intensity activity per week. Following the game, the proportion reporting being inactive decreased to 13% (P<0.001) and the proportion undertaking 150+ minutes of moderate intensity activity per week increased to 73% (P<0.001). A more detailed overview of sample characteristics is provided in Table 1.

Method of analysis

Firstly, qualitative data obtained through the open question “What motivated you to take part in Beat the Street?” were analysed through thematic analysis [31,32]. There were six stages to the analysis which included (i) the third author reading and re-reading open qualitative feedback and creating notes of initial themes of interest throughout the process; (ii) the third author generated initial codes by systematically reading the transcripts twice, line-by-line, and noting interesting features within the data; (iii) the third author collating codes into themes with quotes attached to each theme; (iv) all authors then collectively reviewed and refined each theme and supporting evidence; (v) the fourth author then reviewed the themes and defined them and identified an agreed theme title (name); (vi) the final stage involved all authors deciding on the selected quotations which best explained each theme.

Following the thematic analysis, the first author linked each quotation and the theme which best represented their motivation to each participant, alongside their demographic characteristics (Table 1). At this stage, data were analysed quantitatively, whereby the proportion of participants reporting each motivation (or theme) was compared between different demographic characteristics. The independent variables were each of the demographics listed above in Table 1 (gender, age, disability status, ethnicity, index of multiple deprivation, baseline activity level, and behaviour change). The dependant variable was each participants motivation for taking part in the intervention (school initiative, health and fitness promotion, incentives, or social/familial activity). Data were analysed using a series of Chi-Squared tests.

Results

Qualitative component of the study

Four themes (motivations) were identified through thematic analysis, including: (1) A school initiative, (2) Health and wellbeing promotion, (3) Incentives, and (4) Social/Familial activity. Within each theme were dimensions which help to provide a nuanced understanding of the primary reasons for engaging with the programme. Each of these themes is explained below and are presented, with supporting quotations, in Table 2 to enable the voice of the participants to be heard within the findings.

1. A school initiative

The Beat the Street intervention was promoted heavily through schools and involved schools competing against each other to win prizes. Thus, motivation to support the initiative due to a connection with the school was a key reason to take part. There were a number of dimensions to this theme; firstly, parents and children felt obliged to take part because they were sent communication in the form of letters, emails, and social media promotion from their (child’s) school asking them to take part. Secondly, children and parents wanted to help their school beat other schools in their community and to win prizes for their school. Further, adults felt the scheme could help set a good example to the school children by taking part in an activity which encourages health promoting behaviours.

2. Health and fitness promotion

Other players were motivated by the health and wellbeing benefits they could gain from taking part in the intervention. This motivation ranged from getting outside and having fresh air, losing weight, getting fit, walking more, and encouraging running more regularly. In this sense, players were attracted to the game because it generated a sense of purpose for them, and for some this involved being able to track the amount of exercise they were undertaking via the game itself.

3. Incentives

This initiative was gamified through points achieved by tapping cards at the various Beat Boxes and accumulating points which were then displayed on a leader board. These points were then converted into prizes for the highest scoring teams at the end of the game. As such, external incentives (i.e., points and prizes) were a key motivator for some players. There were two elements to this theme. For some participants, the incentive was the challenge itself, and competing with others (such as friends and colleagues), or simply trying to visit every Beat Box within the game. For others, the challenge was to gain as many points as possible for themselves and their children, and in doing so helping to raise money for a local charity.

4. Social/Familial activity

The final theme concerned the social nature of the intervention. Many of the players were engaged with the intervention as it provided an activity that people with differing demographic profiles and physical and mental abilities could take part in. There were three aspects to this motivation. Firstly, the game provided an intergenerational family activity. For example, grandparents could take part with their children and grandchildren, or a parent or parents could take part with a child(ren) of any age (for example, a baby in a pram or a child on their scooter). Secondly, families were motivated to support their child(ren), where they wanted to help their child(ren) succeed in the game or to support them to be more active. Thirdly, at a broader community-wide level, participants wanted to take part with the rest of their town or city. This motivation ranged from helping a sibling or distant relative gain points for their team, to supporting people with learning disabilities be more engaged with a community initiative, for example.

Quantitative component of the study

Adopting the sequential mixed methods approach to this study, the next stage sought to understand the most or least prominent motivations for participating in the intervention, and identify if the importance of different motivations varied between participant demographics. Participants were segmented by gender, age, ethnicity, whether or not they had a disability, index of multiple deprivation (based on their postcode of residence), pre-intervention level of physical activity, and change in physical activity following the scheme (i.e., if levels had increased, stayed the same, or decreased) (See Table 3 for a segmentation of motivations by participant demographics).

Overall (regardless of any within group differences), school-based motivations and social/familial motivations were the most common reasons for taking part in the game, reported by 33% and 44% of players, respectively. Only a small proportion (10%) of players were motivated by incentives (i.e., points and prizes) and only 13% were motivated by health and wellbeing benefits. These proportions did not differ significantly by gender, (χ2 = 4.40, df = 3, p > .05), disability status (χ2 = 2.56, df = 3, p > .05), ethnic background, (χ2 = 4.42, df = 3, p > .05), pre-intervention level of physical activity (χ2 = 11.69, df = 6, p > .05) or behaviour change (χ2 = 12.32, df = 9, p > .05). There were, however, certain demographics where these proportions differed significantly. These were age (χ2 = 141.44, df = 3, p < .05) where children were motivated more by incentives and less by social/familial reasons, and index of multiple deprivation (χ2 = 31.04, df = 12, p < .01), where those living in less affluent areas were motivated more by social/familial reasons and less by incentives.

Discussion

The findings presented in this study provide novel insight into the factors that motivate people into community level physical activity initiatives. At a broad level, this research suggests that initiatives which seek to engage communities in physical activity should focus on encouraging social participation. That is, enabling different groups (i.e., older versus younger), family units, and colleagues, to take part in an activity together and with the same rules, rituals, or expectations. Further, physical activity programmes could reach substantial portions of a given community by utilising schools as a fundamental community asset. Many people living in a community are often closely connected to a local school, and schools can be an effective method of communication to many people in the community. As such, schools are uniquely placed to publicise and stimulate interest in community wide initiatives, whilst also being mindful that residents who do not have children nor grandchildren living nearby may be excluded from some promotion. The findings also imply that whilst incentives (i.e., winning prizes) and achieving health benefits, are important for some people (23% of participants studied here), a substantial proportion of residents may not be enticed into initiatives for these reasons. Thus, the ‘health by stealth’ approach, whereby people achieve health benefits more subconsciously through activities where health is scarcely mentioned, may be more effective at engaging large proportions of a community into interventions.

At a microlevel, these assumptions will shift. This research found the importance of each motivation remained stable when data were segmented by different demographic characteristics (i.e., gender, disability, or pre-existing levels of physical activity). However, certain groups were motivated to a greater degree by specific reasons. Children, for instance, were motivated more by incentives than players overall, and were less motivated by social or family reasons, and those who lived is less affluent areas were motivated more by social and family reasons and less by incentives (i.e., winning prizes) than players overall. This suggests initiatives need to be tailored to meet the needs and expectations of different groups within a community.

Literature contributions

This study suggests that it is not one, but a combination of reasons people engage in interventions of this nature. This diversity needs to be acknowledged when marketing and communicating these interventions to potential participants to maximise engagement. Further, the results of this study are somewhat counterintuitive, in the sense that the game itself (i.e., gaining points, moving up the leader board, and winning prizes) motivated just 1 in 10 people. This research is unable to establish what game components were most influential for keeping people engaged throughout, but it does suggest that encouraging school-based connection, and enabling social and familial networks to take part in something together, are most effective at inciting people into mass participation initiatives. Thus, it is argued that to reach substantial portions of a community, interventions (both gamification and non-gamification based) should seek to promote collective social action (a social movement) rather than solely promoting an end reward, such as winning a competition. This study also suggests that promoting health or fitness may not be the most effective way to promote physical activity interventions to a large proportion of people. Instead, ‘stealth marketing’, whereby ‘undercover’ methods of promoting physical activity are used, may be more effective at motivating people to perceive physical activity as fun and rewarding, rather than an additional burden [3337]. This assumption is supported by a recent qualitative study by Strommer and colleagues who found health was not a motivating factor for adolescents; therefore, interventions designed solely to improve health are unlikely to engage them.38 Interventions which are centred around what people value (i.e., being with their friends, doing what they enjoy and are good at) are more likely to be effective [38]. Further, promoting the wider benefits which could be gained by taking part, such as improvements to mental wellbeing or greater social cohesion, could be more effective at enticing people to engage with interventions, rather than solely focusing on physical health or fitness [23]. Supporting this argument, a recent systematic review of physical activity messaging across 123 published studies by Williamson et al. concluded that physical activity messages should be framed positively and highlight short-term outcomes, specifically relating to social and mental health [39].

Strengths, limitations and future directions

This study combined data from real-world interventions delivered across several diverse areas in one country. In doing so, it has advanced the evidence-base for what works when promoting community wide interventions. Further, this study used a bottom-up approach to understand what motivated individuals into this intervention, rather than providing several, author-led, potential motivations for participants to select. It is worth noting, however, that this approach (mixing qualitative and quantitative methods) can be controversial [40]. Some authors argue that quantitative and qualitative approaches are incompatible because the two approaches are fundamentally different and therefore attempts to merge them would compromise the philosophical foundations of each [4145]. Whereas others argue that the qualitative/quantitative debate creates a binary distinction that does not hold in practice [40]. For example, counting often involves qualitative judgments, and that numbers often relate to context. Further, qualitative data are sometimes transformed in data analysis into categorical data, and a binary stance overlooks both within-group (e.g., qualitative) and between-group similarities (e.g., qualitative, and quantitative) [40,46]. With this in mind, it was felt that the benefits of mixing both qualitative and quantitative methods, in allowing participants themselves to present what they felt motivated them, rather than what the authors felt motivated them, largely outweighed potential limitations.

This research has identified four primary motivations to engagement in a mass-participation intervention. However, this study is only able to establish what attracted people to sign-up to this intervention, and not what motivated them once they had engaged, nor their continued participation in physical activity beyond the time limitations of the intervention. It is possible that social or school-based motivations could be influential at promoting an intervention to large portions of a community. However, incentives, competition, or health/fitness-based components may be important for keeping people engaged. Further, the relative importance of a given motivation may fluctuate as people move into greater physical activity. For example, a person who lives a predominantly sedentary life may be attracted into a physical activity intervention if it is social in nature, and seldom mentions health and fitness. As they become more active, this person may become motivated more by intrinsic or goal-setting factors (i.e., tracking one’s progress). Future research should seek to understand how motivations develop over-time, as individuals engage in physical activity interventions and become more active.

Conclusion

This study suggests that it is not one, but a combination of reasons people engage in interventions. This diversity needs to be acknowledged when promoting and communicating these interventions to potential participants to maximise engagement. Further, promoting an end reward, or health/fitness may not be the most effective way to promote interventions to a large proportion of people. Instead, interventions should be centred around what people value (i.e., being with their friends, doing what they enjoy and were good at).

Acknowledgments

The authors would like to thank the participants who took part in the study, and Sport England, the National Lottery, and local councils, for making the delivery of the intervention possible.

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