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Where is Vincent? Expanding our emotional selves with AI

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Published:15 September 2022Publication History

Editorial Notes

The authors have requested minor, non-substantive changes to the VoR and, in accordance with ACM policies, a Corrected VoR was published on March 19, 2024. For reference purposes the VoR may still be accessed via the Supplemental Material section on this page.

ABSTRACT

In what ways could the future of emotional bonds between humans and conversational AI change us? To explore this question in a multi-faceted manner, designers, engineers, philosophers as separate focus groups were given a design fiction probe— a story of a chatbot’s disappearance from a person’s life. Though articulated in discipline-specific ways, participants expressed similar concerns and hopes: 1) caring for a machine could teach people to emotionally care for themselves and others, 2) the boundary between human and non-human emotions may become blurred when people project their own emotions onto AI, e.g., a bot’s ”breakdown” as one’s own, and 3) people may then intertwine their identities with AI through emotions. We consider ethical ramifications of socially constructed emotions between humans and conversational agents.

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      CUI '22: Proceedings of the 4th Conference on Conversational User Interfaces
      July 2022
      289 pages
      ISBN:9781450397391
      DOI:10.1145/3543829

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