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Searching for Empathy: A Swedish Study on Designing for Seniors

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Published:26 October 2020Publication History

ABSTRACT

This paper is a call to rethink how we describe groups of users and create design tools that may influence the design practice and foster specific mentalities. Many times, research literature plays an important part in the design process and decision making, yet the role it has in creating an understanding of the user is seldom discussed. To support a project focusing on designing for seniors, a multidisciplinary team selected relevant literature for the beginning of the design process. The literature selected consisted of ‘mental’ design tools such as methods, considerations, and design domains to support understanding and designing for seniors. This paper describes the tools suggested by the articles and concludes with a reflection on the effect of the literature we choose on the design process using the project as a design case.

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          cover image ACM Other conferences
          NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society
          October 2020
          1177 pages
          ISBN:9781450375795
          DOI:10.1145/3419249

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          • Published: 26 October 2020

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