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Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping

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Published:02 May 2017Publication History

ABSTRACT

Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.

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      cover image ACM Conferences
      CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
      May 2017
      7138 pages
      ISBN:9781450346559
      DOI:10.1145/3025453

      Copyright © 2017 Owner/Author

      This work is licensed under a Creative Commons Attribution International 4.0 License.

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      New York, NY, United States

      Publication History

      • Published: 2 May 2017

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      CHI '17 Paper Acceptance Rate600of2,400submissions,25%Overall Acceptance Rate6,199of26,314submissions,24%

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