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Interacting with Recommenders—Overview and Research Directions

Published:19 September 2017Publication History
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Abstract

Automated recommendations have become a ubiquitous part of today’s online user experience. These systems point us to additional items to purchase in online shops, they make suggestions to us on movies to watch, or recommend us people to connect with on social websites. In many of today’s applications, however, the only way for users to interact with the system is to inspect the recommended items. Often, no mechanisms are implemented for users to give the system feedback on the recommendations or to explicitly specify preferences, which can limit the potential overall value of the system for its users.

Academic research in recommender systems is largely focused on algorithmic approaches for item selection and ranking. Nonetheless, over the years a variety of proposals were made on how to design more interactive recommenders. This work provides a comprehensive overview on the existing literature on user interaction aspects in recommender systems. We cover existing approaches for preference elicitation and result presentation, as well as proposals that consider recommendation as an interactive process. Throughout the work, we furthermore discuss examples of real-world systems and outline possible directions for future works.

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          cover image ACM Transactions on Interactive Intelligent Systems
          ACM Transactions on Interactive Intelligent Systems  Volume 7, Issue 3
          September 2017
          164 pages
          ISSN:2160-6455
          EISSN:2160-6463
          DOI:10.1145/3143523
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          • Published: 19 September 2017
          • Accepted: 1 January 2017
          • Revised: 1 October 2016
          • Received: 1 March 2016
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