William N. Robinson
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Digital Library
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Index Terms
- Supporting the negotiation life cycle
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Reviews
Raphael M. Malyankar
Robinson and Volkov draw analogies between negotiation and the software life cycle, and suggest tools to facilitate interaction between participants. The “negotiation cycle” includes activities preparatory to and following communications between participants. Accordingly, the authors regard negotiation as following similar stages to software development, from requirements analysis through maintenance. The appropriate analogies, and some significant differences, between phases and products in the software life cycle and in the negotiation life cycle are discussed. The roles, processes, and products involved in negotiation are also discussed. The negotiation cycle is considered to consist of three major phases: analysis (determination and modeling of preferences), design (definition of negotiation protocols), and implementation (communication to reach group commitments). Certain analytical and software tools used in each phase are described, such as game theory for the interaction design phase. The paper is based on examinations of four kinds of negotiation systems—decision support, contract systems, concurrent engineering, and software agents. This is a framework paper, written at a relatively high level, and, as such, does not present any significant new research results. It does, however, serve to clarify the place of negotiation systems in distributed AI and agent-based systems work, and provides some useful insights from this perspective, such as the need to support maintenance of a contract between agents. Readers will find it useful in providing context and a different perspective on distributed AI, groupware, and related fields, especially since the authors have not limited the discussion to distributed AI. Given this, a table listing the systems examined and the conceptual tools and techniques used by each system, and noting how each system fits into the negotiation life cycle (for example, what parts of the life cycle are represented in it) would have been useful.
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