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Fostering social capital in economically distressed communities

Published:26 April 2014Publication History

ABSTRACT

Past Information and Communication Technology (ICT) literature suggests that engaging in meaningful activities with ICTs may be related to socio-economic security, social inclusion, empowerment, and increased social capital. However, we identify a pervasive lack of understanding in existing literature, which raises an important research question: how can we build social capital where little social capital exists? We conducted a preliminary study to explore whether and if so, how, individuals in an economically distressed population with limited social capital use technologies to increase social capital and achieve socio-economic security. We contribute details about barriers affecting social capital (e.g., difficulties finding and making the right connections and an overall lack of trust within communities). We also suggest ways in which ICTs can assist populations that could benefit most from increased social capital and economic security.

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    • Published in

      cover image ACM Conferences
      CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      April 2014
      4206 pages
      ISBN:9781450324731
      DOI:10.1145/2556288

      Copyright © 2014 ACM

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      Publication History

      • Published: 26 April 2014

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      CHI '14 Paper Acceptance Rate465of2,043submissions,23%Overall Acceptance Rate6,199of26,314submissions,24%

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