- 1 Huyink, D. and Westover, C. 1SO 9000. Irwin Professional Publishing, New York, 1994.Google Scholar
- 2 Voehl, F., Jackson, P., and Ashton, D. 1SO 9000: An Implementation Guide for Small to Mid-Sized Businesses. St. Lucie Press, Delray Beach, Fla., 1994.Google Scholar
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- ISO 9000 reflects the best in standards
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