Timothy C. Lethbridge
Doug Skuce
ABSTRACT
We describe the use of our knowledge management system, CODE2, as an aid to documenters of a complex software system called Telos. CODE2 was first used by the designers of Telos to clarify their design concepts and terminology. CODE2 served the following purposes: 1) to acquire the knowledge about the system; 2) to check the terminology in natural language documents; 3) as an on-line knowledge resource for documenters and end-users, and 4) to automatically generate parts of the printed documentation. We describe some features that make CODE particularly useful to documenters: its sophisticated user interface, its ability to handle both formal and informal knowledge, and its support for language. We also describe our vision for the future of such knowledge-based technology.
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Index Terms
- Beyond hypertext: knowledge management for technical documentation
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