Abstract
Lottery incentives are widely used by institutional researchers despite a lack of research documenting the effectiveness of postpaid incentives in general and lottery incentives in particular. A controlled experiment tested the effects of lottery incentives using a prospective college applicant Web survey, with e-mails sent to more than 9,000 high school students. The impact of the level of lottery incentive on response rates and response bias is discussed.
Similar content being viewed by others
REFERENCES
Adams, L., and Gale, D. (1982). Solving the quandary between questionnaire length and response rate in educational research. Res. Higher Educ. 17: 231–240.
Berk, M. L., Mathiowetz, N. A., Ward, E. P., and White, A. A. (1987). The effect of prepaid and promised incentives: Results of a controlled experiment. J. Off. Stat. 3: 449–457.
Berry, S. H., and Kanouse, D. E. (1987). Physician response to a mailed survey: An experiment in timing of payment. Public Opin. Q. 51: 102–114.
Boser, J. (1990). Surveying alumni by mail: Effect of booklet/folder questionnaire format and style of type on response rate. Res. Higher Educ. 31: 149–159.
Bradburn, N. M. (1992). Presidential address: A response to the non-response problem. Public Opin. Q. 56: 391–398.
Church, A. (1993). Estimating the effect of incentives on mail survey response rates: a meta-analysis. Public Opin. Q. 57: 62–79.
Collins, R. L., Ellickson, P. L., Hays, R. D., and McCaffrey, D. F. (2000). Effects of incentive size and timing on response rates to a follow-up of a longitudinal mailed survey. Eval. Rev. 24: 347–363.
Cook, C., Heath, F., and Thompson, R. L. (2000). A meta-analysis of response rates in web-or Internet-based surveys. Educ. Psychol. Meas. 60: 821–836.
Cote, L., Grinnell, R., and Tompkins, L. (1986). Increasing response rates to mail surveys: The impact of adherence to Dillman-like procedures and techniques. Rev. Higher Educ. 9: 229–242.
Couper, M. (2000). Web surveys: A review of issues and approaches. Public Opin. Q. 64: 464–494.
De Leeuw, E., and Heer, W. (2002). Trends in household survey nonresponse: A longitudinal and international comparison. In: Groves, R. M., Dillman, D. A., Eltinge, J. L., and Little, R. J. A. (eds.), Survey Nonresponse, John Wiley & Sons, New York, pp. 41–54.
Dey, E. (1997). Working with low survey response rates: The efficacy of weighting adjustments. Res. Higher Educ. 38: 215–227.
Dillman, D. A. (2000). Mail and Internet Surveys: The Tailored Design Method, John Wiley & Sons, New York.
Dillman, D. A., Eltinge, J. L., Groves, R. M., and Little, R. J. A. (2002). Survey nonresponse in design, data collection, and analysis. In: Groves, R. M., Dillman, D. A., Eltinge, J. L., and Little, R. J. A. (eds.), Survey Nonresponse, John Wiley & Sons, New York, pp. 3–26.
Dillman, D. A., Singer, E., Clark, J. R., and Treat, J. B. (1996). Effects of benefits appeals, mandatory appeals, and variations in statements of confidentiality on completion rates for census questionnaires. Public Opin. Q. 60: 376–389.
Fox, R. J., Crask, M. R., and Kim, J. (1988). Mail survey response rate: A meta-analysis of selected techniques for inducing response. Public Opin. Q. 52: 467–491.
Furse, D. H., and Stewart, D. W. (1982). Monetary incentives versus promised contribution to charity: New evidence on mail survey response. J. Mark. Res. 19: 375–380.
Golden, L. L., Anderson, W. T., and Sharpe, L. K. (1980). The effects of salutation, monetary incentive, and degree of urbanization on mail questionnaire response rate, speed and quality. In: Monroe, K. B. (ed.), Advances in Consumer Research, Association for Consumer Research, Ann Arbor, MI.
Grosset, J. (1995). The biasing effects of bad addresses on information gathered by mail surveys. J. Appl. Res. Commun. Coll. 2: 179–191.
Groves, R., Cialdini, R., and Couper, M. (1992). Understanding the decision to participate in a survey. Public Opin. Q. 56: 475–495.
Heberlein, T. A., and Baumgartner, R. (1978). Factors effecting response rates to mailed questionnaires: A quantitative analysis of the published literature. Am. Sociol. Rev. 43: 447–462.
Henderson-King, D., and Kaleta, A. (2000). Learning about social diversity: The undergraduate experience and intergroup tolerance. J. Higher Educ. 71: 142–164.
Hopkins, K. D., and Gullickson, A. R. (1992). Response rates in survey research: A meta-analysis of the effects of monetary gratuities. J. Exp. Educ. 61: 52–62.
Hubbard, R., and Little, E. L. (1988). Promised contributions to charity and mail survey responses: Replication with extension. Public Opin. Q. 52: 223–230.
James, J., and Bolstein, R. (1990). The effect of monetary incentives and follow-up mailings on the response rate and response quality in mail surveys. Public Opin. Q. 54: 346–361.
James, J., and Bolstein, R. (1992). Large monetary incentives and their effect on mail survey response rates. Public Opin. Q. 56: 442–453.
Jobber, D., Mirza, H., and Wee, K. H. (1991). Incentives and response rates to crossnational business surveys: A logit model analysis. J. Int. Bus. Stud. 22: 711–721.
Jobber, D., and Saunders, J. (1988). Modelling the effects of prepaid monetary incentives on mail survey response. J. Oper. Res. Soc. 39: 365–372.
Jobber, D., and Saunders, J. (1989). The prediction of industrial mail-survey response rates. J. Oper. Res. Soc. 40: 839–847.
Jones, J. (1996). The effects of non-response on statistical inference. J. Health Soc. Policy 8: 49–62.
Kahn, J. K., and Nauta, M. N. (2001). Social-cognitive predictors of first-year persistence: The importance of proximal assessment. Res. Higher Educ. 42: 633–652.
Kropf, M. E., Scheib, J., and Blair, J. (1999). The Effect of Alternative Incentives on Cooperation and Refusal Conversion in a Telephone Survey, Survey Research Center, University of Maryland, College Park.
Paolillo, J., and Lorenzi, P. (1984). Monetary incentives and mail questionnaire response rates. J. Adver. 13: 46–48.
Pike, G. R. (2000). The influence of fraternity or sorority membership on students' college experiences and cognitive development. Res. Higher Educ. 41: 117–139.
Powers, D. E., and Alderman, D. L. (1982). Feedback as an incentive for responding to a mail questionnaire. Res. Higher Educ. 17: 207–211.
Schaefer, D. R., and Dillman, D. A. (1998). Development of a standard e-mail methodology: Results of an experiment. Public Opin. Q. 62: 378–397.
Schiltz, M. (1988). Professional standards for survey research. Res. Higher Educ. 28: 67–75.
Singer, E. (2002). The use of incentives to reduce nonresponse in household surveys. In: Groves, R. M., Dillman, D. A., Eltinge, J. L., and Little, R. J. A. (eds.), Survey Nonresponse, John Wiley & Sons, New York, pp. 163–178.
Singer, E., Groves, R. M., and Corning, A. D. (1999). Differential incentives: Beliefs about practices, perceptions of equity, and effects on survey participation. Public Opin. Q. 63: 251–260.
Singer, E., van Hoewyk, J., and Maher, M. P. (1998). Does the payment of incentives create expectation effects? Public Opin. Q. 62: 152–164.
Singer, E., van Hoewyk, J., and Maher, M. (2000). Experiments with incentives in telephone surveys. Public Opin. Q. 64: 171–188.
Smith, K., and Bers, T. (1987). Improving alumni survey response rates: An experiment and cost-benefit analysis. Res. Higher Educ. 27: 218–225.
Smith, T. (1995). Trends in nonresponse rates. Int. J. Pub. Opin. Res. 7: 157–171.
Steeh, C. G. (1981). Trends in nonresponse rates, 1952–1979. Public Opin. Q. 45: 40–57.
Umbach, P. D., and Porter, S. R. (2002). How do academic departments impact student satisfaction? Understanding the contextual effects of departments. Res. Higher Educ. 23: 209–233.
Warriner, K., Goyder, J., Gjertsen, H., Hohner, P., and McSpurren, K. (1996). Charities, no; Lotteries, no; Cash, yes: Main effects and interactions in a Canadian incentives experiment. Public Opin. Q. 60: 542–562.
Willimack, D., Schuman, H., Pennell, B., and Lepkowski, J. (1995). Effects of a prepaid nonmonetary incentive on response rates and response quality in a face-to-face survey. Public Opin. Q. 59: 78–92.
Yammarino, F. J., Skinner, S. J., and Childers, T. L. (1991). Understanding mail survey response behavior: A meta-analysis. Public Opin. Q. 55: 613–639.
Zanutto, E., and Zaslavsky, A. (2002). Using administrative records to impute for nonresponse. In: Groves, R. M., Dillman, D. A., Eltinge, J. L., and Little, R. J. A. (eds.), Survey Nonresponse, John Wiley & Sons, New York, pp. 403–416.
Zusman, B. J., and Duby, P. (1987). An evaluation of the use of monetary incentives in postsecondary survey research. J. Res. Dev. Edu. 20(4): 73–78.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Porter, S.R., Whitcomb, M.E. The Impact of Lottery Incentives on Student Survey Response Rates. Research in Higher Education 44, 389–407 (2003). https://doi.org/10.1023/A:1024263031800
Issue Date:
DOI: https://doi.org/10.1023/A:1024263031800