Abstract
Organizational citizenship behavior (OCB) isbehavior that extends beyond that required by anorganization in a formal job description. Past researchshows that engaging in OCB is related to higherperformance evaluations. We wished to determine whether therelationship between OCB and job performance ratingswould be affected by the gender of persons performingOCB. Ninety-six primarily Caucasian dormitory Resident Advisors (RAs) rated one another on thelikelihood of performing OCB and we obtained RAperformance ratings from their Hall Directors. Aspredicted, women received higher OCB scores than menalthough they did not differ from men on performance ratings.This finding may suggest a form of subtle discriminationagainst women, although other interpretations arepossible.
This is a preview of subscription content, log in via an institution to check access.
Explore related subjects
Discover the latest articles and news from researchers in related subjects, suggested using machine learning.REFERENCES
Astin, A. W. (1991). The American freshman: National norms for fall 1990. Chronicle of Higher Educati n, Jan.30, A31.
Avila, R. A., Fern, E. F., & Mann, O. K. (1988). Unraveling the criteria for assessing the performance of salespeople: A casual analysis. Journal of Personal Selling and Sales Managemen t, 8, 45–54.
Basow, S. A. (1992). Gender: Stereotypes and roles. Pacific Grove, CA: Brooks/Cole.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee ``citizenship.' ' Academy of Management Journal, 26, 587–595.
Becker, T. E., & Randall, D. M. (1994). Validation of a me asure of organizational citizenship behavior against an objective behavioral criterion. Educational and Psychological Measurement, 54(1), 160–167.
Benokraitis, N. V.,& Feagin, J. R. (1995).Modern sexism:Blatant, subtle, and covert discrimination. Englewood Cliffs, NJ: Prentice Hall.
Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99–109.
Bridges, J. S. (1989). Sex difference s in occupational values. Sex Roles, 20, 205–211.
Deutsch, F. M., & Saxon, S. E. (1998). The double standard for praise and criticism for mothers and fathers. Psycho logy of Women Quarterly, 22, 665–683.
Eagly, A. H. (1987). Sex differences in social behavior: A social-role interpretation. Hillsdale, NJ: Erlbaum.
George, D., Carroll, P., Kersnick, R., & Calderon, K. (1998). Gender-related patterns of helping among friends. Psychology of Women Quarterly, 22, 685–704.
Greenhaus, J. H., & Parasuraman, S. (1993). Job performance attributions and career advancement prospects: An examination of gender and race effects. Organizational Behavior an d Human Decision Processes, 55, 273–297.
Harris, M. B. (1992).When courtesy fails:Gender roles and polite behavior. Journal of Applied Social Psychology, 22, 1399–1416.
Krilowicz, T. J., & Lowery, C. M. (1996). The impact of organizational citizenship behavior on the performance appraisal process: A cross-cultural study. International Journal of Management, 13, 94–100.
Lott, B. (1985). The devaluation of women's competence. Journal of Social Issues, 41, 43–60.
MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance. Organizational Behavior and Human Decision Processes, 50, 123–150.
Morrison, E. W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee' s perspective. Academy of Management Journal, 37, 1543–1567.
Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Jo urnal of App lied Psycho logy, 79, 475–480.
Ruble, T. L. (1983). Sex stereotypes: Issues of change in the 1970s. Sex Roles, 9, 397–402.
Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psycho logy, 68,653–663.
Swim, J. K., & Sanna, L. J. (1996). He' s skilled, she's lucky: A meta-analysis of observed attributions for women' s and men's successe s and failures. Personality and Social Psychology Bulletin, 22, 507–519.
Werner, J. M. (1994). Dimensions that make a difference: Examining the impact of in-role and e xtrarole behaviors on supervisory ratings. Journal of Applied Psychology, 79, 98–107.
Witt, L. A. (1991). Exchange ideology as a mode rator of job attitudesÐ Organizational citizenship behaviors re lationships. Journal of Applied Social Psychology, 21, 1490–1501.
Rights and permissions
About this article
Cite this article
Lovell, S.E., Kahn, A.S., Anton, J. et al. Does Gender Affect the Link Between Organizational Citizenship Behavior and Performance Evaluation?. Sex Roles 41, 469–478 (1999). https://doi.org/10.1023/A:1018883018719
Issue Date:
DOI: https://doi.org/10.1023/A:1018883018719