Elsevier

Public Health

Volume 172, July 2019, Pages 89-92
Public Health

Themed Paper – Short Communication
Overcoming the barriers migrants face in accessing health care

https://doi.org/10.1016/j.puhe.2018.11.015Get rights and content

Highlights

  • Migrants face many barriers when accessing health care, both structural and political, leading to unmet need and poor quality care.

  • Overcoming these barriers can be achieved.

  • Advocacy and practical action can work.

  • Healthcare workers need to be aware of cultural competence.

  • Structural competency and barriers should be included in medical education.

Abstract

Migrants face many barriers when accessing health care, both structural and political, leading to unmet need and poor quality care. Yet these barriers often can be overcome. This short communication reports a workshop confronting these issues at the First World Congress on Migration, Ethnicity, Race and Health. It explores the structural factors that create barriers and the competencies that health professionals need to overcome them. It then examines how one non-governmental organization did confront, successfully, a restrictive policy adopted in the United Kingdom, through advocacy and practical action. It concludes by examining the related issue of cultural competency, drawing on experiences of a mental health unit in Athens, Greece.

Introduction

How can we overcome the barriers migrants face in accessing health services? This was the subject of a workshop held at the First World Congress on Migration, Ethnicity, Race, and Health in Edinburgh in May 2018, where practitioners and researchers with both practical and theoretical knowledge outlined their experiences. In this short communication, we describe the issues discussed at the workshop, beginning with the often overlooked area of structural competence in migrant health and then examining two contemporary examples of the issues facing civil society organizations supporting migrants in need of health care. The first, from the United Kingdom (UK), examines ways of overcoming barriers to accessing care. The second, from Greece, addresses the related, and complex, issue of cultural competence.

Section snippets

Structural competency for migrant health

The training of health professionals has, traditionally, focused on the immediate causes of disease, such as exposure to microorganisms, trauma, or certain risk factors such as tobacco. The skills acquired in diagnosis and treatment are clearly important, but, on their own, they are inadequate to address the powerful societal, political, and economic structures that influence health. For this, health professionals need a different set of skills, which have been termed, collectively, ‘structural

Access to health care in England

One of the examples alluded to above is the agreement, in January 2017, between the National Health Service (NHS) in England and immigration authorities. Despite the obvious risk of deterring those whose immigration status is uncertain from obtaining healthcare, it allowed the immigration authorities to access non-clinical patient information. One non-governmental organization (NGO), Doctors of the World (DOTW) UK, part of the Médecins du Monde international network, launched an ultimately

Cultural competence

An example from Greece explored the related issue of cultural competence, initially defined as ‘a set of congruent behaviors, attitudes, and policies that comes together in a system, agency, or among professionals and that enables them to work effectively in cross-cultural situations’.8 It was adapted in the health sector as ‘the ability of systems to provide care to patients with diverse values, beliefs, and behaviors, including tailoring delivery to meet patients' social, cultural, and

Discussion

The workshop documented how migrants face many diverse barriers in accessing health care. It provided a forum for sharing potential solutions, while raising awareness of issues which are often neglected, such as cultural and structural competency, which can equip health professionals to address some of the underlying determinants of the health of those they are caring for. There are also some specific lessons. The experience of DOTW in the UK shows that civil society organizations can

Acknowledgements

The authors would like to thank Joshua Neff and the Structural Competency Working Group for sharing the slide used in Figure 1 (see www.structcomp.org, c.f. Neff et al., 20172).

Ethical approval

None sought.

Funding

Open Society Foundations funded the workshop and speakers.

Competing interests

LH worked as Doctors of the World UK health advisor at the time of the workshop and writing of the piece.

References (11)

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