The Changing Public Need
Teledentistry: A Key Component in Access to Care

https://doi.org/10.1016/j.jebdp.2014.02.008Get rights and content

Abstract

Teledentistry has the potential to address the oral care needs of those who have limited access to care. More research is needed to establish the evidence base to support teledentistry practice.

Background and Purpose

Enormous potential exists to improve oral health services throughout the world by using information and communication technologies, such as teledentistry to expand access to primary, secondary and tertiary care. Comparison of teledentistry procedures with standard clinical procedures can demonstrate the relative effectiveness and cost of each approach. However, due to insufficient evidence, it is unclear how these strategies compare for improving and maintaining oral health, quality of life, and reducing health care costs. This review discusses the merits of teledentistry for the delivery of oral care.

Methods

This article summarizes the available literature related to the efficacy and effectiveness of teledentistry and presents possible barriers to its broader adoption.

Conclusions

Teledentistry seems to be a promising path for providing oral health services where there is a shortage of oral health care providers.

Introduction

Teledentistry is the use of health information technology and telecommunications for oral care, consultation, education, and public awareness with the broad goal of improving oral health. As with many branches of telemedicine, teledentistry applications have been steadily increasing. Future applications of teledentistry have the possibility of increasing utilization of oral care services, decreasing financial and human costs and improving health outcomes.

Section snippets

Telehealth Defined

Telehealth is the delivery of health care and the exchange of health care information across distances. The prefix ‘tele’ derives from the Greek for ‘at a distance.’ Telehealth encompasses the whole range of medical activities including diagnosis, treatment, monitoring and prevention of disease, continuing education of health care providers and consumers, and research and evaluation. Telehealth is designed to assist with case management and monitoring to improve both management of diseases and

What is Teledentistry?

Teledentistry is the use of information technology and telecommunications for oral care, consultation, education, and public awareness in the same manner as telehealth. Likewise, m-teledentistry is the use of mobile devices like smart phones, electronic health records and portable radiography for the same purposes. Teledentistry is used in generalist and specialty practices, e.g. orthodontics, endodontics, oral surgery, periodontics and dental public health. The greatest value of teledentistry

Scope of Teledentistry

Access to care in remote, rural and underserved areas in the United States is being addressed by the development and implementation of workforce models and new educational programs.1 Social determinants, changing demographics, multiculturalism, geographical location, lack of insurance, and lack of uniform regulations and policies inhibit reliable access to proper screening and treatment of oral disease (See Garcia and Cadoret, Health Disparities and the Multicultural Imperative, this

Education of providers

Technology has made it possible to obtain and then send patient information within seconds, improving access to consultation and care. With this same technology, students and professionals in dental and allied dental programs are learning and developing new methodologies for access and delivery of care in the office, community settings, schools, long-term care facilities and homes. Students can be taught to use smart phones or tablets for photography and electronic health records. Patient data

Technology Used in Teledentistry

A commonality of all teledentistry applications is that a client (e.g. patient, provider or educator) contacts someone with greater expertise in a relevant field, when the parties are separated in space, in time or both. Teledentistry exchanges may be classified based on the type of interaction between the client and the expert, information being transmitted, or communication medium.

The type of interaction is usually classified as either prerecorded (also called store-and-forward or

Evidence Base for Teledentistry

While the body of evidence from teledentistry applications is small, it appears that the ‘Triple Aim’ of health care reform goals: improved care quality and health outcomes, coupled with reduced per-capita costs can be achieved. In fact, the Department of Veterans Affairs has become the nation's leader in telehealth use to achieve these results. Videoconferencing and telecommunications have been used with great success to allow veterans to stay in their local communities or counties for oral

HIPAA Considerations

On January 25, 2013, the United States Department of Health and Human Services (HHS) published the long awaited final rule that modifies parts of the Health Insurance Portability and Accountability Act (HIPAA). Passed by Congress in 1996, HIPAA enables workers to transfer and continue health insurance coverage if they lose or change jobs, provides standards for the use of protected health information in electronic health records, and mandates the protection and confidentiality of protected

Benefits and Barriers

Advances in communication technology have increased the potential methods and speed by which oral health professionals and patients can communicate. Expected benefits of such communication improvements in are found in Box 1.

Although telemedicine and teledentistry clearly have a wide range of potential benefits, this methodology for delivery and monitoring care is fraught with obstacles from both patients and professionals. The main obstacles of telemedicine and teledentistry that can be

Teledentistry in the Future

Enormous potential exists to improve health services throughout the world by using information and communication technologies to expand access to primary, secondary and tertiary care, raise quality, increase efficiency and decrease costs. The burden of chronic disease, for example, can be significantly lessened through telemonitoring to decrease dental visits, hospital admissions, hospital stays and costs. Teledentistry based disease-management has also been shown to improve outcomes such as

Conclusions

Teledentistry is one approach to meeting the oral care needs of those who cannot seek care for various reasons and those who have little to no access to care. Currently, teledentistry research centers around pilot projects and short term studies from education, community, school and public health settings. There is very little published evidence regarding the effect of teledentistry on clinical outcomes, utilization and costs. There are no available data on use of teledentistry in the private

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