Major Article
Continued direct observation and feedback of hand hygiene adherence can result in long-term improvement

https://doi.org/10.1016/j.ajic.2016.07.011Get rights and content

Highlights

  • The overall hand hygiene compliance rate increased and was sustained through the completion of the study.

  • Direct observation and feedback methods are effective strategies that resulted in a long-lasting improvement in hand hygiene compliance.

  • Focusing on the procedures with high baseline noncompliance rates can be an effective way to improve overall compliance.

Background

Hospital-wide multifaceted approaches can improve hand hygiene compliance in health care workers. However, the true effects of monitoring and feedback interventions are not clear.

Methods

Hand hygiene compliance was evaluated by applying direct observation techniques over 5 years (2005-2009) in a tertiary care general hospital in Japan. The observed results were periodically reported as feedback to the health care workers.

Results

The overall hand hygiene compliance rate increased from 50.8% in 2005 to 61.0% in 2006 (P = .004) and was sustained at approximately 60% through the completion of the study. The compliance rate for the indication before entering the room increased from 2005 to 2009 (P = .005). The compliance rates for 4 before patient contact indications increased from 2005 to 2009 (P = .002). The combined compliance rate for the 6 indications with the lowest compliance rates in 2005 increased from 2005 to 2009 (P = .001).

Conclusions

Direct observation and feedback methods are effective strategies that resulted in a long-lasting improvement in hand hygiene compliance that was sustained over 5 years through the completion of the study. Focusing on the procedures with high baseline noncompliance rates can be an effective way to improve the overall compliance.

Section snippets

Study setting

We conducted this observation trial at Kochi Medical School Hospital, Japan, which is a 605-bed tertiary care general hospital with 13 wards. The study was conducted from January 2005-December 2009.

Study variables

Five observers were present on the ward between 10 AM and 10:30 AM once a week, where they monitored the hand hygiene practice of the HCWs using the direct observation technique. The observers consisted of an infection control practitioner, a pharmacist, a medical doctor, a medical student, and a

Number of recorded hand hygiene opportunities

The observations were performed between 10 AM and 10:30 AM, during which period most types of daily patient care activities were performed; most of the observed HCWs were female nurses aged between 20 and 40 years. Over the 5-year study period, we observed 12 different types of indications for hand hygiene (4 before procedures and 8 after procedures) and recorded a total of 5,644 separate hand hygiene opportunities (Table 1). The most frequently observed indication was before entering the room,

Discussion

We evaluated the effect of direct observation and feedback on hand hygiene compliance improvement in a tertiary care general hospital in Japan. The overall hand hygiene compliance rate increased from 50.8% in 2005 to 61.0% in 2006 (P = .004) and remained around 60% until the completion of the study. The average compliance rate in 2009 was statistically significantly higher than that in 2005 (P = .03).

We succeeded in maintaining high rates of hand hygiene compliance for 5 years through a

Cited by (12)

  • A multi-centre study of the effects of direct observation of hand hygiene practices on alcohol-based handrub consumption

    2022, Infection Prevention in Practice
    Citation Excerpt :

    The WHO recommendations have been adopted in guidelines used in many countries and are now recognized as the global standard [11–13]. Several studies have shown that the WHO evaluation methods are effective [14–18]. However, they have been conducted in one or few facilities, thereby limiting the generalizability of the results.

  • Improvement of hand hygiene adherence among staff in long-term care facilities for elderly in Japan

    2021, Journal of Infection and Chemotherapy
    Citation Excerpt :

    Thus, improving adherence with hand hygiene for these five situations is very important for infection control. Therefore, many medical facilities are making efforts to estimate [4–7] and promote [8–17] the hand hygiene adherence in these situations. These efforts are essential for infection control because monitoring hand hygiene adherence and promoting hand hygiene can reduce healthcare-associated infections [18].

  • Compliance to empirical contact precautions for multidrug-resistant microorganisms

    2020, American Journal of Infection Control
    Citation Excerpt :

    Compliance to hand hygiene before and after contact with the patient was 79.4% and 90.53%, respectively. Previous studies comparing compliance during these 2 times reported values ranging from 27.3%-53.4% before contact and from 60%-66.4% after contact.6-8 The compliance to CP in patients who were later determined to be colonized was only 43.1%.

View all citing articles on Scopus

Funding/support: Supported in part by Japan Society for the Promotion of Science (JSPS) KAKENHI (grant no. 15K08846).

Conflicts of interest: None to report.

View full text