Regular articleInformation systems effectiveness: A user satisfaction approach
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2023, Computers in Human Behavior ReportsGender variability in E-learning utility essentials: Evidence from a multi-generational higher education cohort
2021, Computers in Human BehaviorCitation Excerpt :This study, therefore, explores how the utility of E-Learning differ across gender, generations, and among various generations of a particular gender. In exploring this gap, we identify that E-Learning literature has a wide agreement that user satisfaction is an attitude held by individual users (Thong & Yap, 1996), for which Remenyi and Money (1991, p.163) defined as "a measure of the discrepancy between a user's expectations about a specific information system compared to the perceived performance of the system". The use of user-satisfaction is recognized by many IT researchers as an appropriate surrogate for IT effectiveness (Remenyi & Money, 1991).
Understanding satisfaction essentials of E-learning in higher education: A multi-generational cohort perspective
2020, HeliyonCitation Excerpt :In that review, it was suggested that if information systems meet users' needs, their satisfaction automatically increases. Besides, systems usage is hindered by lower satisfaction levels (Thong and Yap, 1996), making the user satisfaction factor a critical one to information systems success. Thus, research has found user satisfaction as an important measure of information systems success (Andrade et al., 2020).
Evaluating E-learning systems success: An empirical study
2020, Computers in Human BehaviorCitation Excerpt :Satisfaction has been found a fundamental measure in the success, effectiveness, usage, and acceptance of information systems (Bailey and Pearsons, 1983; DeLone & McLean, 1992; Doll & Torkzadeh, 1988; Harter & Hert, 1997; Ives, Olson, & Baroudi, 1983; Seddon, 1997; Thong & Yap, 1996). There is a wide agreement that satisfaction is an attitude held by individual users (Thong & Yap, 1996). Remenyi and Money (1991) defined user satisfaction as a measure of the discrepancy between a user's expectations about a specific information systems compared to the perceived performance of the system.
Measuring the effectiveness of the accounting information system in the Malaysian Federal Government
2024, Research Handbook on Accounting and Information Systems