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The Application of Technology to Health: The Evolution of Telephone to Telemedicine and Telepsychiatry: A Historical Review and Look at Human Factors

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Abstract

Technology innovation has irrefutably changed communication, relationships, business, and healthcare. Telegraphy was applied to healthcare early in the 1700s and together with the telephone, began to have a significant impact by the 1900s. Some publications have outlined technology’s march into healthcare and particularly its transformation into telemedicine while others have similarly described its evolving role in psychiatric or mental health care. The use of technology to provide support to those suffering from illness was realized early and its capacity to facilitate care for the underserved, those at a distance, or those for whom care was inaccessible is captured in narratives, a few journal articles, letters, and in cartoons. Its application to mental and/or behavioral health services was initially embraced due to non-physical care dimensions. At the same time, however, psychological and human factors have propelled, transformed, and currently shape healthcare delivery via technology while the narratives of how and why people use technology inform and may direct our future work.

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Acknowledgements

I want to thank Ms. Tamar Lunzer for her editorial help in preparing this manuscript as she has for other presentations and publications on this subject.

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Authors and Affiliations

  1. New York University School of Medicine, New York, NY, USA

    Hindi Mermelstein, Earl Guzman, Terry Rabinowitz, Elizabeth Krupinski & Don Hilty

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  1. Hindi Mermelstein
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  2. Earl Guzman
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  3. Terry Rabinowitz
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  4. Elizabeth Krupinski
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  5. Don Hilty
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Correspondence to Hindi Mermelstein.

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Mermelstein, H., Guzman, E., Rabinowitz, T. et al. The Application of Technology to Health: The Evolution of Telephone to Telemedicine and Telepsychiatry: A Historical Review and Look at Human Factors. J. technol. behav. sci. 2, 5–20 (2017). https://doi.org/10.1007/s41347-017-0010-x

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