Skip to main content

Advertisement

Log in

Effects of a Question Prompt Sheet on the Oncologist-Patient Relationship: a Multi-centred Randomised Controlled Trial in Breast Cancer

  • Published:
Journal of Cancer Education Aims and scope Submit manuscript

Abstract

This study assessed the effect of a question prompt sheet (QPS) on the oncologist-patient relationship as compared with a question listing (QL). In particular, the differences in difficulties perceived by the oncologist during the consultation and in the patient’s experience of the therapeutic aspects of the relationship were assessed. A total of 324 patients with a recent diagnosis of early stage breast cancer were involved in the study. The results showed that 15.7% of patients were perceived as ‘difficult’ by the oncologists. The proportion of ‘difficult’ patients varied in the two groups: 20.6% in the QPS group versus 11.8% in the QL group. The results also showed that the higher the difficulty perceived by oncologists, the lower the satisfaction of patients for their relationship with the oncologists during the consultation (r = − .135, p = .033). It is likely that the higher level of difficulty perceived by the oncologist in the QPS group may be connected with the pre-prepared list of evidence-based questions. Further research is needed to understand which components of the interventions, relating to the patient, the oncologist or their interaction, really promote patient participation in cancer setting. Trial registration: ClinicalTrials.gov NCT01510964. https://clinicaltrials.gov/ct2/show/NCT01510964.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. van Weert J, Jansen J, Spreeuwenberg PM, van Dulmen S, Bensing JM (2011) Effects of communication skills training and a question prompt sheet to improve communication with older cancer patients: a randomized controlled trial. Crit Rev Oncol Hematol 80:145–159. https://doi.org/10.1016/j.critrevonc.2010.10.010

    Article  PubMed  Google Scholar 

  2. Miller N, Rogers SN (2018) A review of question prompt lists used in the oncology setting with comparison to the patient concerns inventory. Eur J Cancer Care 27(1):1–15. https://doi.org/10.1111/ecc.12489

    Article  Google Scholar 

  3. Brown RF, Bylund CL, Li Y, Edgerson S, Butow P (2011) Testing the utility of a cancer clinical trial specific question prompt list (QPL-CT) during oncology consultations. Patient Educ Couns 88(2):311–317. https://doi.org/10.1016/j.pec.2012.02.009

    Article  Google Scholar 

  4. Brandes K, Linn AJ, Butow PN, van Weert JCM (2015) The characteristics and effectiveness of question prompt list interventions in oncology: a systematic review of the literature. Psycho-Oncology 24:245–252. https://doi.org/10.1002/pon.3637

    Article  PubMed  Google Scholar 

  5. Butow P, Devine R, Boyer M, Pendlebury S, Jackson M, Tattersall MHN (2004) Cancer consultation preparation package: changing patients but not physicians is not enough. J Clin Oncol 22:4401–4409

    Article  PubMed  Google Scholar 

  6. Smets E, van Heijl M, van Wijngaarden A, Henselmans I, van Berge Henegouwen M (2012) Addressing patients’ information needs: a first evaluation of a question prompt sheet in the pretreatment consultation for patientswith esophageal cancer. Dis Esophagus 25:512–519. https://doi.org/10.1111/j.1442-2050.2011.01274.x

    Article  PubMed  CAS  Google Scholar 

  7. Eggly S, Penner LA, Greene M, Harper FWK, Ruckdeschel JC, Albrecht TL (2006) Information seeking during “bad news” oncology interactions: question asking by patients and their companions. Soc Sci Med 63:2974–2985

    Article  PubMed  Google Scholar 

  8. Sher TG, Cella D, Leslie WT, Bonomi P, Taylor SG IV, Serafian B (1997) Communication differences between physicians and their patients in an oncology setting. J Clin Psychol Med Settings 4(3):281–293

    Article  Google Scholar 

  9. Epstein RM, Street RL (2007) Patient-centered communication in cancer care: promoting healing and reducing suffering (NIH Publication No.07–6225). National Cancer Institute, Bethesda

    Google Scholar 

  10. Bottacini A, Goss C, Mazzi MA, Ghilardi A, Buizza C, Annamaria M, Elena F, Rolando N, Vito A, Lucia V, Brown RF (2017) The involvement of early stage breast cancer patients during oncology consultations in Italy: a multi-centred, randomized controlled trial of a question prompt sheet versus question listing. BMJ Open 7(8):e015079. https://doi.org/10.1136/bmjopen-2016-015079

    Article  PubMed  PubMed Central  Google Scholar 

  11. Hahn SR, Kroenke K, Spitzer RL, brody D, Williams JBW, Linzer M, deGruy FV III (1996) The difficult patient: prevalence, psychopathology, and funcional impairment. J Gen Intern Med 11:1–8

    Article  CAS  PubMed  Google Scholar 

  12. Goss C, Ghilardi A, Deledda G, Buizza C, Bottacini A, Del Piccolo L, Rimondini M, Chiodera F, Mazzi MA, Ballarin M, Bighelli I, Strepparava MG, Molino A, Fiorio E, Nortilli R, Caliolo C, Zuliani S, Auriemma A, Maspero F, Simoncini EL, Ragni F, Brown R, Zimmermann C (2013) INvolvement of breast CAncer patients during oncological consultations: a multicentre randomised controlled trial - the INCA study protocol. BMJ Open 2(3):5. https://doi.org/10.1136/bmjopen-2012-002266

    Article  Google Scholar 

  13. Van der Feltz-Cornelis CM, Van Oppen P, Van Marwijk HW, De Beurs E, Van Dyck R (2004) A patient-doctor relationship questionnaire (PDRQ-9) in primary care: development and psychometric evaluation. Gen Hosp Psychiatry 26(2):115–120

    Article  PubMed  Google Scholar 

  14. Porcerelli JH, Murdoch W, Morris P, Fowler S (2014) The patient–doctor relationship questionnaire (PDRQ-9) in primary care: a validity study. J Clin Psychol Med Settings 21:291–296. https://doi.org/10.1007/s10880-014-9407-2

    Article  PubMed  Google Scholar 

  15. Hahn SR, Thompson KS, Stern V, Budner NS, Wills TA (1994) The difficult doctor-patient relationship: somatization, personality and psychopathology. J Clin Epidemiol 47:647–658

    Article  CAS  PubMed  Google Scholar 

  16. Speilberger CD (1983) Manual for the state trait anxiety inventory for adults (form Y). Mind Garden, Palo Alto

    Google Scholar 

  17. Sanavio S, Bertolotti G, Bettinardi O, Michielin P, Vidotto G, Zotti AM (1986) The cognitive behavioral assessement (CBA) project: presentation and proposal for international presentation. Psychol Commun Health 2(3)

  18. Hahn SR (2001) Physical symptoms and physician-experienced difficulty in the physician-patient relationship. Ann Intern Med 134:897–904

    Article  CAS  PubMed  Google Scholar 

  19. Finkelste A, Carmel S, Bachner YG (2017) Physicians’ communication styles as correlates of elderly cancer patients' satisfaction with their doctors. Eur J Cancer Care 26(1). https://doi.org/10.1111/ecc.12399

    Article  Google Scholar 

  20. Bensing J, Verhaak P (2004) Communication in medical encounters. Blackwell Publishing, Malden

    Google Scholar 

  21. Ekman I, Swedberg K, Taft C, Lindseth A, Norberg A, Brink E, Carlsson J, Dahlin-Ivanoff S, Johansson IL, Kjellgren K, Lidén E, Öhlén J, Olsson LE, Rosén H, Rydmark M, Sunnerhagen KS (2011) Person-centered-care-ready for prime time. Eur J Cardiovasc Nurs 10:248–251

    Article  PubMed  Google Scholar 

  22. Balint M (1955) The doctor, his patient and the illness. Lancet 1:318

    Google Scholar 

  23. Santana MJ, Manalili K, Jolley RJ, Zelinsky S, Quan H, Lu M (2017) How to practice a person-cenrted care: a conceptual framework. Health Expect 21:429–440. https://doi.org/10.1111/hex.12640

    Article  PubMed  PubMed Central  Google Scholar 

  24. Brown RF, Butow PN, Dunn SM, Tattersall MHN (2001) Promoting patient participation and shortening cancer consultations: a randomised trial. Br J Cancer 85:1273–1279

    Article  CAS  PubMed  PubMed Central  Google Scholar 

  25. Jefford M, Tattersall MH (2002) Informing and involving cancer patients in their own care. Lancet Oncol 3:629–637

    Article  PubMed  Google Scholar 

  26. Clayton J, Butow P, Tattersall MH, Chye R, Noel M, Davis JM, Glare P (2003) Asking questions can help: development and preliminary evaluation of a question prompt list for palliative care patients. Br J Cancer 89:2069–2077

    Article  CAS  PubMed  PubMed Central  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Chiara Buizza.

Ethics declarations

Conflict of Interest

The authors declare that they have no conflict of interest.

Ethical Approval

All procedures performed in this study involving human participants were in accordance with the ethical standards of the Ethics Committee of the Hospital Trust of Verona and by the Provincial Ethics Committee of Brescia, and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.

Informed Consent

Informed consent was obtained from all individual participants included in the study.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Buizza, C., Ghilardi, A., Mazzardi, P. et al. Effects of a Question Prompt Sheet on the Oncologist-Patient Relationship: a Multi-centred Randomised Controlled Trial in Breast Cancer. J Canc Educ 35, 621–628 (2020). https://doi.org/10.1007/s13187-019-01505-6

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s13187-019-01505-6

Keywords

Navigation