Abstract
The present paper analyses the impact of organizational communication on job satisfaction and job performance. Data were collected from 380 employees working at different managerial levels in various organizations in India by using Organizational Communication Scale (Roberts & O’Reilly, 1974), Job Satisfaction Survey scale (Spector, 1985), and Job Performance scale (Rodwell, Kienzle & Shadur, 1998). It was found that organizational communication had a significant effect on job satisfaction and job performance of the employees. The analysis further indicated that the employees at different levels perceived job satisfaction differently. Thus, it can be inferred that in Indian organizations, job satisfaction and performance are very much dependent on the communication behavior of the organization.
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Giri, V.N., Pavan Kumar, B. Assessing the impact of organizational communication on job satisfaction and job performance. Psychol Stud 55, 137–143 (2010). https://doi.org/10.1007/s12646-010-0013-6
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DOI: https://doi.org/10.1007/s12646-010-0013-6