Abstract
Many reported cases of occupants in modern office buildings suffer from severe health risks, negative impacts on well-being, and productivity loss. Existing building standards often prioritize energy performance and green environments over human sustainability. Moreover, office buildings have a distinct group of occupants that require extra attention. Hence, the study aims to develop a WELL building model specifically for office buildings to support occupants’ well-being, health, and productivity (i.e., WELL). To achieve that objective, this study developed a list of physical indoor building features through a systematic literature review and semi-structured interviews. Then, the features were inserted into a survey and sent to office building occupants and built environment professionals. The collected data was analyzed using the analytic hierarchy process (AHP) and confirmatory factor analysis (CFA). The findings suggest twelve new features applicable for supporting WELL in office buildings: workspace privacy, sufficient space, office layout, cleanliness, efficiency in building services, individual control, building automation system, Information Technology (IT) infrastructure, Wireless Fidelity (WiFi) risk, security system, safety at parking lots, and safe design. Also, three new concepts for supporting WELL in office buildings were established: office space, building services and maintenance, and smart systems. The new concepts and features lay a foundation for designing office buildings that comprehensively target occupants’ WELL. Finally, this study is unique as it accentuates the development of a WELL building model specifically for office buildings.
Similar content being viewed by others
Data availability
Some or all data, models, or code generated or used during the study are proprietary or confidential in nature and may only be provided with restrictions (e.g., anonymized data).
References
ACAS (2014) Promoting positive mental health at work. http://www.acas.org.uk/index.aspx?articleid=1900. Accessed 26 Aug 2022
Agafonova VV (2020) Study of air quality in the office building. IOP Conference series: materials science and engineering 753(3):042004. IOP Publishing. https://doi.org/10.1088/1757-899X/753/4/042004
Agha-Hossein MM, El-Jouzi S, Elmualim AA, Ellis J, Williams M (2013) Post-occupancy studies of an office environment: energy performance and occupants’ satisfaction. Build Environ 69:121–130. https://doi.org/10.1016/j.buildenv.2013.08.003
AIA (2019) Malaysian workforce: sleepless and overworked? American International Assurance Vitality Survey: Malaysia Healthiest Workplace. www.aia.com.my/en/about-aia/media-centre/press-releases/2019/malaysian-workforce-sleepless-and-overworked.html Accessed 23 Aug 2022
Al Horr Y, Arif M, Kaushik A, Mazroei A, Katafygiotou M, Elsarrag E (2016) Occupant productivity and office indoor environment quality: a review of the literature. Build Environ 05:369–389. https://doi.org/10.1016/j.buildenv.2016.06.001
Alfonsin N, McLeod V, Loder A, Dipietro L (2018) Active design strategies and the evolution of the WELL Building Standard. J Phys Act Health 15:885–887. https://doi.org/10.1123/jpah.2018-0584
Altomonte S, Allen J, Bluyssen PM, Brager G, Heschong L, Loder A, Schiavon S, Veitch JA, Wang L, Wargocki P (2020) Ten questions concerning well-being in the built environment. Build Environ 180:106949. https://doi.org/10.1016/j.buildenv.2020.106949
Amir F (2010) Measuring the impact of office environment on performance level of employees: a case of private sector of Pakistan. Proceedings of the 2nd International Conference of AGBA South Asia Chapter on Nurturing Innovation, Entrepreneurship, Investments and Public Private Partnership - in Global Environment, Bhurban, Pakistan pp. 247–264. https://www.yumpu.com/en/document/view/4449032/measuring-the-impact-of-office-environment-icabrcom
Atasoy H, Gunal MY, Atasoy P, Elgund S, Bugdayci G (2013) Immunopathologic demonstration of deleterious effects on growing rat testes of radiofrequency waves emitted from conventional Wi-Fi devices. J Pediatr Urol 9:223–229. https://doi.org/10.1016/j.jpurol.2012.02.015
Awada M, Becerik-Gerber B, Hoque S, O’Neill Z, Pedrielli G, Wen J, Wu T (2021) Ten questions concerning occupant health in buildings during normal operations and extreme events including the COVID-19 pandemic. Build Environ 188:107480. https://doi.org/10.1016/j.buildenv.2020.107480
Aynali G, Nazıroğlu M, Çelik Ö, Doğan M, Yarıktaş M, Yasan H (2013) Modulation of wireless (2.45 GHz)-induced oxidative toxicity in laryngotracheal mucosa of rat by melatonin. Eur Arch Otorhinolaryngol 270:1695–1700. https://doi.org/10.1007/s00405-013-2425-0
Ayr U, Cirillo E, Fato I, Martellotta F (2003) A new approach to assessing the performance of noise indices in buildings. Appl Acoust 64(2):129–145. https://doi.org/10.1016/S0003-682X(02)00075-0
Babisch W, Wölke G, Heinrich J, Straff W (2014) Road traffic noise and hypertension – accounting for the location of rooms. Environ Res 133(7):380–387. https://doi.org/10.1016/j.envres.2014.05.007
Bennetts H, Soebarto V, Oakley S, Babie P (2017) Feeling safe and comfortable in the urban environment. J Urban: Int Res Placemaking Urban Sustain 10(4):401–421. https://doi.org/10.1080/17549175.2017.1310746
Bluyssen PM (2019) The need for understanding the indoor environmental factors and its effects on occupants through an integrated analysis. IOP Conf. Series: Mater Sci Eng 609:022001. https://doi.org/10.1088/1757-899X/609/2/022001
Brown ZB, Dowlatabadi H, Cole RJ (2009) Feedback and adaptive behaviour in green building. Intell Build Int 1(4):296–315. https://doi.org/10.3763/inbi.2009.0034
Candido C, Marzban S, Haddad S, Mackey M, Loder A (2020) Designing healthy workspaces: results from Australian certified open-plan offices. Facilities 39(5/6):411–433. https://doi.org/10.1108/F-02-2020-0018
CDC (2020) Workplace health promotion: work-related musculoskeletal disorders & ergonomics. Centers of Diseases and Control Prevention. www.cdc.gov/workplacehealthpromotion/health-strategies/musculoskeletal-disorders/index.html. Accessed 8 Sep 2022
CDC (2022) Highlights from a new report on indicators of workplace violence. Nonfatal Workplace Violence. Centers of Diseases and Control Prevention. blogs.cdc.gov/niosh-science-blog/2022/09/07/workplace-violence-indicators/ Accessed 8 Sep 2022
Ceccato V (2020) The architecture of crime and fear of crime: research evidence on lighting, CCTV and CPTED features 1. In Crime and fear in public places. 38–72. Routledge. https://www.taylorfrancis.com/chapters/oa-edit/10.4324/9780429352775-4/architecture-crime-fear-crime-vania-ceccato
Chang C-Y, Chen P-K (2005) Human response to window views and indoor plants in the workplace. Hortscience 40:1354–1359. https://doi.org/10.21273/HORTSCI.40.5.1354
Chang T, Deng X, Hwang B-G, Zhao X (2019) Improving quantitative assessment of political risk in international construction projects: the case of Chinese construction companies. J Constr Eng Manag 145(12):04019083. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001738
Chao HJ, Schwartz J, Milton DK, Burge HA (2003) The work environment and workers’ health in four large office buildings. Environ Health Perspect 111:1242–1248. https://doi.org/10.1289/ehp.5697availablevia
Cheng EWL, Li H (2002) Construction partnering process and associated critical success factors: quantitative investigation. J Manag Eng 18(4):194–202. https://doi.org/10.1061/(ASCE)0742-597X(2002)18:4(194)
Chua YP (2012) Mastering research method, Mcgraw-Hill Education, Shah Alam. https://eprints.um.edu.my/10241/
Clement-Croome D (2015) Creative and productive workplaces: a review. Intell Build Int 7(4):164–183. https://doi.org/10.1080/17508975.2015.1019698
Clements-Croome D (2006) Creating the productive workplace. Taylor and Francis
Cozens P, Love T (2015) A review and current status of crime prevention through environmental design (CPTED). J Plan Lit 30(4):393–412. https://doi.org/10.1177/0885412215595440
Danielsson BC, Chungkham SH, Wulff C, Westerlund H (2014) Office design’s impact on sick leave rates. Ergonomics 57(2):139–147. https://doi.org/10.1080/00140139.2013.871064
Ding GKC, Shen LY (2010) Assessing sustainability performance of built projects: a building process approach. Int J Sustain Dev 13(3):267–279. https://doi.org/10.1504/IJSD.2010.037558
DOSH (1996) Guidelines on occupational safety and health in the office. Department of Occupational Safety and Health, Ministry of Human Resources Malaysia 1996. www.dosh.gov.my/index.php/legislation/guidelines/general/602-09-guidelines-on-occupational-safety-and-health-in-the-office-1996/file. Accessed 28 Aug 2022.
DOSH (2019) Trapped by lift door accident. Department of Occupational Safety and Health. www.dosh.gov.my/index.php/safety-and-health-officer/538-osh-info/safety-alert/safety-alert-2016/1751-trapped-by-lift-door-accident. Accessed 28 Aug 2022
Dovjak M, Kukec A (2019) Creating healthy and sustainable buildings: an assessment of health and risk factors. Springer Nature. https://doi.org/10.1007/978-3-030-19412-3
Dreyer BC, Coulombe S, Whitney S, Riemer M, Labbé D (2018) Beyond exposure to outdoor nature: exploration of the benefits of a green building’s indoor environment on wellbeing. Front Psychol 9:1583. https://doi.org/10.3389/fpsyg.2018.01583
EPA (2017) Volatile organic compounds’ impact on indoor air quality. U.S. Environmental Protection Agency. www.epa.gov/indoor-air-quality-iaq/volatile-organic-compounds-impact-indoor-air-quality. Accessed 13 Sep 2022.
Ezzeldin S, Rees SJ (2013) The potential for office buildings with mixed-mode ventilation and low energy cooling systems in arid climates. Energy and Building 65:368–381. https://doi.org/10.1016/j.enbuild.2013.06.004
Field A (2005) Discovering statistics using SPSS: (and sex, drugs and rock 'n' roll) ISM (London, England). Publisher SAGE. https://books.google.com.my/books?id=IY61Ddqnm6IC
Fornell C, Larcker DF (1981) Structural equation models with unobservable variables and measurement error: algebra and statistics. J Mark Res 18(3):382–388. https://doi.org/10.2307/3150980
Forooraghi M, Miedema E, Ryd N, Wallbaum H (2020) Scoping review of health in office design approaches. J Corp Real Estate 22(2):155–180. https://doi.org/10.1108/JCRE-08-2019-0036
Fucic A (2012) The main health hazards from building materials. In Woodhead publishing series in civil and structural engineering. Toxicity Build Mater Woodhead Publ 2012:1–22. https://doi.org/10.1533/9780857096357.1
Garson GD (2016) Partial least square: regression and structural equation model. 2016 Edition (statistical associates blue book series 10). G. David Garson and statistical associates publishers, Asheboro. https://www.amazon.com/Partial-Squares-Regression-Structural-Equation-ebook/dp/B00IC5DLHE
Gates D (2006) Changing the work environment to promote wellness: a focus group study. AAOHN J 54(12):512–520. https://doi.org/10.1177/216507990605401202
Ghaffarianhoseini A, AlWaer H, Omrany H, Ghaffarianhoseini A, Alalouch C, Clements-Croome D, Tookey J (2018) Sick building syndrome: are we doing enough? Archit Sci Rev 61(3):99–121. https://doi.org/10.1080/00038628.2018.1461060
Ghani ZA (2017) A comparative research of urban crime between Malaysia and Nigeria. Journal of Urban Management 6(1):19–29. https://doi.org/10.1016/j.jum.2017.03.001
Göçer Ö, Candido C, Thomas L, Göçer K (2019) Differences in occupants’ satisfaction and perceived productivity in high and low performances offices. Buildings 9(9):199. https://doi.org/10.3390/buildings9090199
Gou Z, Jian Z, Leigh S, (2018) The role of personal control in alleviating negative perceptions in the open-plan workplace. Buildings 8(110). https://doi.org/10.3390/buildings8080110
Gray T, Birrell C (2014) Are biophilic-designed site office buildings linked to health benefits and high performing occupants? Int J Environ Res Public Health 11(12):12204–12222. https://doi.org/10.3390/ijerph111212204
Gül H. (2011) Sick building syndrome from the perspective of occupational and public health. 2011:89–104. In: Abdul-Wahab, S. (eds) Sick Building Syndrome. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17919-8_5 Sick Building Syndrome from the Perspective of Occupational and Public Health
Hair JF, Risher JJ, Sarstedt M, Ringle CM (2019) When to use and how to report the results of PLS-SEM. Eur Bus Rev 31(1):2–24. https://doi.org/10.1108/EBR-11-2018-0203
Haynes BP (2008) The impact of office layout on productivity. J Facil Manag 6(3):189–201. https://doi.org/10.1108/14725960810885961
Haynes B, Suckley L, Nunnington N (2017) Workplace productivity and office type: an evaluation of office occupier differences based on age and gender. J Corporate Real Estate 19(2):111–138. https://doi.org/10.1108/JCRE-11-2016-0037
Henseler J, Ringle CM, Sarstedt M (2015) A new criterion for assessing discriminant validity in variance-based structural equation modeling. J Acad Mark Sci 43(1):115–135. https://doi.org/10.1007/s11747-014-0403-8
Hinton P, Brownlow C, Mcmurray I (2014) SPSS Explained, 2nd edn. Routledge, Taylor and Francis Group
HSE (2013) The workplace (health, safety and welfare) regulations 1992. Approved code of practice and guidance. Health and Safety Executive. 2nd Edition. https://www.hse.gov.uk/pubns/priced/l24.pdf
Huo X, Yu ATW, Wu Z (2018) An empirical study of the variables affecting site planning and design in green buildings. J Clean Prod 175:314–323. https://doi.org/10.1016/j.jclepro.2017.12.091
Ibrahim II, Noor SM, Nasirun N, Ahmad Z (2012) Safety in the office: does it matter to the staff? Procedia Soc Behav Sci 50:730–740. https://doi.org/10.1016/j.sbspro.2012.08.076
Ismail ZA (2020) Improving maintenance management practices on green building projects. Manag Environ Qual: an Int J 31(4):803–817. https://doi.org/10.1108/MEQ-05-2019-0093
Jacobs JV (2016) A review of stairway falls and stair negotiation: lessons learned and future needs to reduce injury. Gait Posture 49:159–167. https://doi.org/10.1016/j.gaitpost.2016.06.030
Jahncke H, Hygge S, Nalin N, Green AM, Dimberg K (2011) Journal of open-plan office noise: cognitive performance and restoration. Environ Psych 31(2011):373–382. https://doi.org/10.1016/j.jenvp.2011.07.002
Jensen PA, van der Voordt T (2020) Healthy workplaces: what we know and what else we need to know. J Corp Real Estate 22(2):95–112. https://doi.org/10.1108/JCRE-11-2018-0045
Jones G (2016) Guide to promoting health and wellbeing in the workplace. Canberra, ACT: Healthier Work, August 2016. https://nla.gov.au/nla.obj-579223817/view. Accessed 26 Aug 2022
Kamarulzaman N, Saleh AA, Hashim SZ, Hashim H, Abdul-Ghani AA (2011) An overview of the influence of physical office environments towards employee. Proc Eng 20:262–268. https://doi.org/10.1016/j.proeng.2011.11.164
Kamaruzzaman SN, Lou ECW, Wong PF, Wood R, Che-Ani AI (2018) Developing weighting system for refurbishment building assessment scheme in Malaysia through analytic hierarchy process (AHP) approach. Energy Pol 112:280–290. https://doi.org/10.1016/j.enpol.2017.10.023
Kamaruzzaman SN, Zawawi EMA (2010) Influence of employees’ perceptions of colour preferences on productivity in Malaysian office buildings. Journal of Sustainable Development 3(3) https://doi.org/10.5539/jsd.v3n3p283
Kaushik A, Arif M, Tumula P, John Ebohon O (2020) Effect of thermal comfort on occupant productivity in office buildings: response surface analysis. Build Environ 180(2020):107021. https://doi.org/10.1016/j.buildenv.2020.107021
Kim JT, Yu CWF (2014) Hazardous materials in buildings. Indoor and Built Environment 23(1):44–61. https://doi.org/10.1177/1420326X14524073
Kline RB (2010) Principles and practice of structural equation modeling, 3rd edn. Guilford Press, New York
Knapp C, Vickroy K, De Bruyn L, Kwong D (2009) Are the myths of space utilization costing you more than you know? Journal of Corporate Real Estate 11(4):237–243. https://doi.org/10.1108/14630010911006729
Kwon M, Remøy H, van den Dobbelsteen A, Knaack U (2019) Personal control and environmental user satisfaction in office buildings: results of case studies in the Netherlands. Build Environ 149:428–435. https://doi.org/10.1016/j.buildenv.2018.12.021
Lan L, Wargocki P, Wyon DP, Lian Z (2011) Effects of thermal discomfort in an office on perceived air quality, SBS symptoms, physiological responses, and human performance. Indoor Air 21(5):376–390. https://doi.org/10.1111/j.1600-0668.2011.00714.x
Leproult R, Holmback U, Van Cauter E (2014) Circadian misalignment augments markers of insulin resistance and inflammation, independently of sleep loss. Diabetes 63(6):1860–1869. https://doi.org/10.2337/db13-1546
Levin H (2010) National Programs to Assess IEQ Effects of Building Materials and Products. EPA Contractor Report at http://www.epa.gov/iaq/pdfs/hal_levin_paper.pdf
Liu J, Yao R, Wang J, Li B (2012) Occupants’ behavioural adaptation in workplaces with non-central heating and cooling systems. Appl Therm Eng 35:40–54. https://doi.org/10.1016/j.applthermaleng.2011.09.037
Loftness V, Hakkinen B, Adan O, Nevalainen A (2007) Elements contributing to healthy building design. Environ Health Perspect 5(6):965–970. https://doi.org/10.1289/ehp.8988
Maclean JH, Scott JS (2000) The penguin dictionary of building, Penguin Books, 4th Edition. Penguin UK
MacNaughton P, Pegues J, Satish U, Santanam S, Spengler J, Allen J (2015) Economic, environmental and health implications of enhanced ventilation in office buildings. Int J Environ Res Public Health 12(11):14709–14722. https://doi.org/10.3390/ijerph121114709
Mahmud N, Bahari SF, Zainudin NF (2014) Psychosocial and ergonomics risk factors related to neck, shoulder and back complaints among Malaysia office workers. Int J Soc Sci Humanit 4(4):260–26 (http://www.ijssh.org/papers/359-P00012.pdf)
Mansor R, Sheau-Ting L (2020) Criteria for occupant well-being: a qualitative study of Malaysian office. Build Environ 186:107364. https://doi.org/10.1016/j.buildenv.2020.107364
Mansor R, Sheau-Ting L (2022) A measurement model of occupant well-being for Malaysian office building. Build Environ 207:108561. https://doi.org/10.1016/j.buildenv.2021.108561
Melrose S (2015) Seasonal affective disorder: an overview of assessment and treatment approaches. Hindawi Publishing Corporation. Depression Res Treat 2015:178564. https://doi.org/10.1155/2015/178564
Miller GA (1956) The magical number seven, plus or minus two: some limits on our capacity for processing information. Psychol Rev 63(2):81–97. https://doi.org/10.1037/h0043158
Murali M, Ramsami A, Varanasi S (2019) Smart building automation using Internet of Things. Int Res J Eng Technol 6(4):1504–1510 (www.irjet.net/archives/V6/i4/IRJET-V6I4320.pdf)
Myeda NE, Kamaruzzaman SN, Pitt M (2011) Measuring the performance of office buildings maintenance management in Malaysia. J Facil Manag 9(3):181–199. https://doi.org/10.1108/14725961111148090
Nilashi M, Zakaria R, Ibrahim O, Majid MZA, Zin RM, Chugtai MW, Abidin NIZ, Sahamir SR, Yakubu DA (2015) A knowledge-based expert system for assessing the performance level of green buildings. Knowl Based Syst 86:194–209. https://doi.org/10.1016/j.knosys.2015.06.009
Noy C (2008) Sampling knowledge: the hermeneutics of snowball sampling in qualitative research. Int J Soc Res Methodol 11(4):327–344. https://doi.org/10.1080/13645570701401305
Nunnally JC, Bernstein IH (2007) Psychometric theory, 3rd edn. McGraw-Hill
Pall ML (2018) Wi-Fi is an important threat to human health. Environ Res 164:405–416. https://doi.org/10.1016/j.envres.2018.01.035
Pallant J (2016) SPSS survival manual: a step by step guide to data analysis using IBM SPSS, 6th edn. McGraw-Hill Education International, New York
Papagiannidis S, Marikyan D (2020) Smart offices: a productivity and well-being perspective. Int J Inf Manage 51(2020):102027. https://doi.org/10.1016/j.ijinfomgt.2019.10.012
Passarelli GR (2009) Sick building syndrome: an overview to raise awareness. J Build Apprais 5(1):55–66. https://doi.org/10.1057/jba.2009.20
Patton MQ (2002) Qualitative research and evaluation components, 3rd edn. Sage Publications, Thousand Oaks
Poh C (2019) Building for wellness: design for maintainability and better indoor air quality. The edge financial daily, 28 June 2018. https://media.edgeprop.my/s3fs-public/pullout/20190628_ep_2916.pdf. Accessed 26 Sep 2022
PotrčObrecht T, Kunič R, Jordan S, Dovjak M (2019) Comparison of health and well-being aspects in building certification schemes. Sustainability 11(9):2616. https://doi.org/10.3390/su11092616
Poursafar Z, Sriram KV, Rodrigues LLR, Devi NR (2019) Evaluation of psychological influences of colour, lighting and form in office buildings for enhancing productivity. QUALITY to Succes. 20(168):154–160 (manipal.pure.elsevier.com/en/publications/evaluation-of-psychological-influences-of-colour-lighting-and-for)
Radzi AR, Rahman RA, Doh SI, and Esa M (2022) Construction readiness for highway projects: key decision criteria. Journal Construction Engineering Management 148(2). https://doi.org/10.1061/(ASCE)CO.1943-7862.0002237
Romm JJ. and Browning WD (1994) Greening the building and the bottom line: Increasing productivity through energy-efficient design. Rocky Mountain Institute, Colorado. https://library.uniteddiversity.coop/Ecological_Building/Greening_the_Building_and_the_Bottom_Line.pdf
Roskams M, Haynes B (2019) An experience sampling approach to the workplace environment survey. Facilities 38(1/2):72–85. https://doi.org/10.1108/F-04-2019-0050
Saaty RW (1987) The analytic hierarchy process—what it is and how it is used. Mathematical Modelling 9(3–5):161–176. https://doi.org/10.1016/0270-0255(87)90473-8
Saili L, Hanini A, Smirani C, Azzouz I, Azzouz A, Sakly M, Abdelmelek H, Bouslama Z (2015) Effects of acute WiFi signals (2.45 GHz) on heart variability and blood pressure in albino rabbits. Environ Toxicol Pharmacol 40(2):600–605. https://doi.org/10.1016/j.etap.2015.08.015
Sartorius N (2006) The meanings of health and its promotion. Croatian medical journal 47(4):662 (www.ncbi.nlm.nih.gov/pmc/articles/PMC2080455/)
Schuster HG (2008) Daylight in office buildings—the users’ response. Journal of Green Building 3(1):102–111
Šenitková IJ (2020) Perceived air quality and productivity in the office building. IOP Conf. Ser.: Mater. Sci. Eng. 960 042088. iopscience.iop.org/article/https://doi.org/10.1088/1757-899X/960/4/042088/meta
Shari Z, Soebarto V (2015) Comparative review of existing building performance assessment systems: appropriateness for the context of emerging/developing countries. Int J Sustain Trop Des Res Pract 8(1):1–12
Smith MS (1996) Crime prevention through environmental design in parking facilities, research in Brief. U.S Department of Justice. NIJ Research in Brief. NCJ 157310. https://www.ojp.gov/pdffiles/cptedpkg.pdf. Accessed 28 Dec 2022.
Smith A, Pitt M (2011) Healthy workplaces: plantscaping for indoor environmental quality. Facilities 29(3/4):169–187. https://doi.org/10.1108/02632771111109289
Smolders KCHJ, de Kort YAW, Cluitmans PJM (2012) A higher illuminance induces alertness even during office hours: findings on subjective measures, task performance and heart rate measures. Physiol Behav 107(1):7–16. https://doi.org/10.1016/j.physbeh.2012.04.028
Soh MBC (2012) Crime and urbanization: revisited Malaysian case. Procedia Soc Behav Sci 2:291–299. https://doi.org/10.1016/j.sbspro.2012.04.193
Steiner J (2005) The art of space management: planning flexible workspaces for people. J Facil Manag 4(1):6–22. https://doi.org/10.1108/14725960610644195
Story M, Kaphingst KM, Robinson-O’Brien R, Glanz K (2008) Creating healthy food and eating environments: policy and environmental approaches. Annu Rev Public Health 29:253–272. https://doi.org/10.1146/annurev.publhealth.29.020907.090926
Sudarsanam SK, Neelanarayanan V, Umasankar V, Indranil S (2022) Application of AI based expert evaluation method in an automobile supplier selection problem. Materials Today: Proceedings 62(7):4991–4995. https://doi.org/10.1016/j.matpr.2022.04.592
Sun Y, Liu X, Qu W, Cao G, Zou N (2020) Analysis of daylight glare and optimal lighting design for comfortable office lighting. Optik 206:164291. https://doi.org/10.1016/j.ijleo.2020.164291
Syazwan Aizat I, Juliana J, Norhafizalina O, Azman ZA, Kamaruzaman J (2009) Indoor air quality and sick building syndrome in Malaysian building. Global J Health Sci 1(2):126–135. https://doi.org/10.5539/gjhs.v1n2p126
Talib R, Ahmad AG, Zakaria N, Sulieman MZ (2014) Assessment of factors affecting building maintenance and defects of public buildings in Penang. Malaysia Architecture Research 4(2):48–53. https://doi.org/10.5923/j.arch.20140402.03
Tan CYM, Rahman RA, Xia B, Chen Q (2022) Streamlining WELL concepts of office buildings for developing countries: the case of Malaysia. In Construction Research Congress 2022, American Society of Civil Engineers 606–616. https://doi.org/10.1061/9780784483978.062
Tekce I, Ergen E, Artan D (2020) Structural equation model of occupant satisfaction for evaluating the performance of office buildings. J Sci Civil Eng 45:8759–8784. https://doi.org/10.1007/s13369-020-04804-z
Todd JA, Lindsey G (2002) Comparative assessment of GBC 2000 and LEED: lessons learned for international and national system. In Proceedings, Sustainable Buildings 2000, 22–5 October, Maastricht, The Netherlands.
Too L, Harvey M (2012) TOXIC workplaces: the negative interface between the physical and social environments. J Corp Real Estate 14(3):171–181. https://doi.org/10.1108/14630011211285834
Van Cauter E, Spiegel K, Tasali E, Leproult R (2008) Metabolic consequences of sleep and sleep loss. Sleep Med 9(1):S23–S28. https://doi.org/10.1016/S1389-9457(08)70013-3
Wang S, Xie J (2002) Integrating building management system and facilities management on the Internet. Autom Constr 11(6):707–715. https://doi.org/10.1016/S0926-5805(02)00011-0
WBDG (2022) Design recommendations, design objectives: secure / safe. Whole building design guide. National Institute of Building Sciences. https://www.wbdg.org/design-objectives/secure-safe. Accessed 18 Sep 2022
WELL (2018) The WELL building standard (v2). International WELL building institute. Delos Living LLC. v2.wellcertified.com/en. Accessed 16 Aug 2022.
WELL (2022) The WELL Building Standard (v2). v2.wellcertified.com/en/wellv2/concepts. Accessed 24 Sep 2022. Accessed 16 Aug 2022.
WGBC (2014) Health, wellbeing and productivity in offices: the next chapter of green building. World Green Building Council. worldgbc.org/wp-content/uploads/2022/03/compressed_WorldGBC_Health_Wellbeing__Productivity_Full_Report_Dbl_Med_Res_Feb_2015–1.pdf. Accessed 18 Dec 2022.
WHO (2018) Ambient outdoor air pollution. World Health Organisation. https://www.who.int/en/news-room/fact-sheets/detail/ambient-(outdoor)-air-quality-and-health. Accessed 8 Sep 2022.
WHO (2021) Long working hours increasing deaths from heart disease and stroke: WHO, ILO. World Health Organ. www.who.int/news/item/17-05-2021-long-working-hours-increasing-deaths-from-heart-disease-and-stroke-who-ilo. Accessed 6 Sep 2022.
WHO (2022) WHO and ILO call for new measures to tackle mental health issues at work. World Health Organization. www.who.int/news/item/28-09-2022-who-and-ilo-call-for-new-measures-to-tackle-mental-health-issues-at-work. Accessed 9 Sep 2022.
Wu S, Croome DC, Fairey V, Albany B, Sidhu J, Desmond D, Neale K (2006) Reliability in the whole life cycle of building systems. Eng Constr Archit Manag 13(2):136–153. https://doi.org/10.1108/09699980610659607
Wu J, Hou Z, Shen J, Lian Z (2021) A method for the determination of optimal indoor environmental parameters range considering work performance. Journal of Building Engineering 35:101976. https://doi.org/10.1016/j.jobe.2020.101976
Zamani SH, Rahman RA, Fauzi MA, Mohamed Yusof L (2022) Government pandemic response strategies for AEC enterprises: lessons from COVID-19. J Eng Design Technol. https://doi.org/10.1108/JEDT-10-2021-0540
Zivich PN, Gancz AS, Aiello AE (2018) Effect of hand hygiene on infectious diseases in the office workplace: a systematic review. Am J Infect Control 46(4):448–455. https://doi.org/10.1016/j.ajic.2017.10.006
Zoltán ES (2014) Office spaces for more innovation and space efficiency. Pollack Periodica 9(2):67–76. https://doi.org/10.1556/Pollack.9.2014.2.7
Funding
This study was funded by Universiti Malaysia Pahang Al-Sultan Abdullah (RDU220333).
Author information
Authors and Affiliations
Contributions
All authors contributed to the study’s conception and design. Material preparation, data collection, and analysis were performed by Carmen Y. M. Tan, Rahimi A. Rahman, and Y. S. Lee. Carmen Y. M. Tan wrote the first draft of the manuscript, and all authors commented on previous versions. All authors read and approved the final manuscript.
Corresponding author
Ethics declarations
Ethics approval
We confirmed that this manuscript has not been published elsewhere and is not under consideration by another journal. Ethical approval and informed consent are not applicable to this study.
Consent to participate
All authors agreed to submit the manuscript to Environmental Science and Pollution Research.
Consent to participate
Not applicable.
Consent for publication
Not applicable.
Competing interests
The authors declare no competing interests.
Additional information
Responsible Editor: Philippe Garrigues
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.
About this article
Cite this article
Tan, C.Y.M., Rahman, R.A. & Lee, Y.S. Developing a WELL building model for office environments. Environ Sci Pollut Res (2024). https://doi.org/10.1007/s11356-024-31923-z
Received:
Accepted:
Published:
DOI: https://doi.org/10.1007/s11356-024-31923-z