Abstract
Although performance pressure has desirable consequences, there is evidence that it can produce unintended outcomes as employees tend to engage in dysfunctional and unethical behaviors to meet performance goals. Thus, the process through which employees think and behave unethically under performance pressure deserves more research attention. This study goes beyond the stress-appraisal perspective and investigates whether and when performance pressure influences individual work mindsets and behaviors from a moral reasoning perspective. Specifically, we contend that performance pressure is related to employee expediency through moral decoupling. We further hypothesize dialectical thinking and moral identity to be the boundary conditions of the proposed relationships. Analyses of data from a field study in three waves provide support for most of the hypotheses. In particular, we find that moral decoupling accounts for additional variance after we control for the stress-appraisal effect of performance pressure on employee expediency. The study offers several contributions to the literature on performance pressure and unethical behavior.
Similar content being viewed by others
References
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions-institute for social and economic research (ISER). SAGE: Thousand Oaks.
Aquino, K., & Reed, A., II. (2002). The self-importance of moral identity. Journal of Personality and Social Psychology, 83(6), 1423–1440.
Aquino, K., McFerran, B., & Laven, M. (2011). Moral identity and the experience of moral elevation in response to acts of uncommon goodness. Journal of Personality and Social Psychology, 100(4), 703–718.
Babalola, M. T., Greenbaum, R. L., Amarnani, R. K., Shoss, M. K., Deng, Y., Garba, O. A., & Guo, L. (2020). A business frame perspective on why perceptions of top management’s bottom-line mentality result in employees’ good and bad behaviors. Personnel Psychology, 73(1), 19–41.
Baer, M., & Oldham, G. R. (2006). The curvilinear relation between experienced creative time pressure and creativity: Moderating effects of openness to experience and support for creativity. Journal of Applied Psychology, 91(4), 963–970.
Barsky, A. (2008). Understanding the ethical cost of organizational goal-setting: A review and theory development. Journal of Business Ethics, 81(1), 63–81.
Basu, T. (2014). Timeline: A history of GM's ignition switch defect. National Public Radio. Retrieved from https://www.npr.org/2014/03/31/297158876/timeline-a-history-of-gms-ignition-switch-defect. https://doi.org/10.1163/9789004242999_017.
Baumeister, R. F., & Showers, C. J. (1986). A review of paradoxical performance effects: Choking under pressure in sports and mental tests. European Journal of Social Psychology, 16(4), 361–383.
Berry, C. M., Carpenter, N. C., & Barratt, C. L. (2012). Do other-reports of counterproductive work behavior provide an incremental contribution over self-reports? A meta-analytic comparison. Journal of Applied Psychology, 97(3), 613–636.
Bhattacharjee, A., Berman, J. Z., & Reed, A. (2013). Tip of the hat, wag of the finger: How moral decoupling enables consumers to admire and admonish. Journal of Consumer Research, 39(6), 1167–1184.
Brislin, R. W. (1970). Back-translation for cross-cultural research. Journal of Cross-Cultural Psychology, 1(3), 185–216.
Brooke, P. P., Russell, D. W., & Price, J. L. (1988). Discriminant validation of measures of job satisfaction, job involvement, and organizational commitment. Journal of Applied Psychology, 73(2), 139–145.
Byrne, D. (1998). Complexity theory and the social sciences: An introduction. Routledge.
Choi, I., Koo, M., & Choi, J. A. (2007). Individual differences in analytic versus holistic thinking. Personality and Social Psychology Bulletin, 33(5), 691–705.
Choi, B. K., Moon, H. K., & Ko, W. (2013). An organization’s ethical climate, innovation, and performance: Effects of support for innovation and performance evaluation. Management Decision, 51(6), 1250–1275.
Cialdini, R. B., Petrova, P. K., & Goldstein, N. J. (2004). The hidden costs of organizational dishonesty. MIT Sloan Management Review, 45(3), 67–73.
Cowan, K., & Yazdanparast, A. (2021). Consequences of moral transgressions: How regulatory focus orientation motivates or hinders moral decoupling. Journal of Business Ethics, 170(1), 115–132.
Damon, W., & Hart., D. (1992). Self-understanding and its role in social and moral development. In M. H. Bornstein & M. E. Lamb (Eds.), Developmental psychology: An advanced textbook (pp. 421–464). Erlbaum.
Dane, E., & Sonenshein, S. (2015). On the role of experience in ethical decision making at work: An ethical expertise perspective. Organizational Psychology Review, 5(1), 74–96.
Davis, J. J. (1994). Good ethics is good for business: Ethical attributions and response to environmental advertising. Journal of Business Ethics, 13(11), 873–885.
Demirtas, O., & Akdogan, A. A. (2015). The effect of ethical leadership behavior on ethical climate, turnover intention, and affective commitment. Journal of Business Ethics, 130(1), 59–67.
Detert, J. R., Treviño, L. K., & Sweitzer, V. L. (2008). Moral disengagement in ethical decision making: A study of antecedents and outcomes. Journal of Applied Psychology, 93(2), 374–391.
Ditto, P. H., Pizarro, D. A., & Tannenbaum, D. (2009). Motivated moral reasoning. Psychology of Learning and Motivation, 50, 307–338.
Drach-Zahavy, A., & Erez, M. (2002). Challenge versus threat effects on the goal–performance relationship. Organizational Behavior and Human Decision Processes, 88(2), 667–682.
Edwards, J. R., & Lambert, L. S. (2007). Methods for integrating moderation and mediation: A general analytical framework using moderated path analysis. Psychological Methods, 12(1), 1–22.
Egan, M. (2016). Wells Fargo’s new accountant openings plunge. CNN. Retrieved from https://money.cnn.com/2016/10/14/investing/wells-fargo-earnings-scandal-customers.
Eisen, B. (2020, February 22). Wells Fargo reaches settlement with government over fake-accounts scandal. The Wall Street Journal Eastern Edition, www.wsj.com/articles/wells-fargo-nears-settlement-with-government-over-fake-accounts-scandal.
Eisenberger, R., & Aselage, J. (2009). Incremental effects of reward on experienced performance pressure: Positive outcomes for intrinsic interest and creativity. Journal of Organizational Behavior, 30(1), 95–117.
Eissa, G. (2020). Individual initiative and burnout as antecedents of employee expediency and the moderating role of conscientiousness. Journal of Business Research, 110, 202–212.
Elfering, A., Grebner, S., & de Tribolet-Hardy, F. (2013). The long arm of time pressure at work: Cognitive failure and commuting near-accidents. European Journal of Work and Organizational Psychology, 22(6), 737–749.
Ellis, A. P. (2006). System breakdown: The role of mental models and transactive memory in the relationship between acute stress and team performance. Academy of Management Journal, 49(3), 576–589.
Fehr, R., Welsh, D., Yam, K. C., Baer, M., Wei, W., & Vaulont, M. (2019). The role of moral decoupling in the causes and consequences of unethical pro-organizational behavior. Organizational Behavior and Human Decision Processes, 153(4), 27–40.
Fischer, R., & Hommel, B. (2012). Deep thinking increases task-set shielding and reduces shifting flexibility in dual-task performance. Cognition, 123(2), 303–307.
Flitter, E. (2020, February 21). The price of Wells Fargo’s fake account scandal grows by $3 billion. New York Times, https://www.nytimes.com/2020/02/21/business/wells-fargo-settlement.html.
Fu, W., Deshpande, S. P., & Zhao, X. (2011). The impact of ethical behavior and facets of job satisfaction on organizational commitment of Chinese employees. Journal of Business Ethics, 104(4), 537–543.
Gardner, H. K. (2012). Performance pressure as a double-edged sword: Enhancing team motivation but undermining the use of team knowledge. Administrative Science Quarterly, 57(1), 1–46.
Gatewood, R. D., & Carroll, A. B. (1991). Assessment of ethical performance of organization members: A conceptual framework. Academy of Management Review, 16(4), 667–690.
Gilley, K. M., Robertson, C. J., & Mazur, T. C. (2010). The bottom-line benefits of ethics code commitment. Business Horizons, 53(1), 31–37.
Gino, F., Schweitzer, M. E., Mead, N. L., & Ariely, D. (2011). Unable to resist temptation: How self-control depletion promotes unethical behavior. Organizational Behavior and Human Decision Processes, 115(2), 191–203.
Greenbaum, R. L., Mawritz, M. B., & Eissa, G. (2012). BLM as an antecedent of social undermining and the moderating roles of core self-evaluations and conscientiousness. Journal of Applied Psychology, 97(2), 343–359.
Greenbaum, R. L., Mawritz, M. B., Mayer, D. M., & Priesemuth, M. (2013). To act out, to withdraw, or to constructively resist? Employee reactions to supervisor abuse of customers and the moderating role of employee moral identity. Human Relations, 66(7), 925–950.
Greenbaum, R. L., Mawritz, M. B., Bonner, J. M., Webster, B. D., & Kim, J. (2018). Supervisor expediency to employee expediency: The moderating role of leader–member exchange and the mediating role of employee unethical tolerance. Journal of Organizational Behavior, 39(4), 525–541.
Greenbaum, R. L., Bonner, J. M., Mawritz, M. B., Butts, M. M., & Smith, M. B. (2020). It is all about the bottom line: Group bottom–line mentality, psychological safety, and group creativity. Journal of Organizational Behavior, 41(6), 503–517.
Gutnick, D., Walter, F., Nijstad, B. A., & De Dreu, C. K. W. (2012). Creative performance under pressure: An integrative conceptual framework. Organizational Psychology Review, 2(3), 189–207.
Haberstroh, K., Orth, U. R., Hoffmann, S., & Brunk., B. (2017). Consumer response to unethical corporate behavior: A re-examination and extension of the moral decoupling model. Journal of Business Ethics, 140(1), 161–173.
Hamamura, T., Heine, S. J., & Paulhus, D. L. (2008). Cultural differences in response styles: The role of dialectical thinking. Personality and Individual Differences, 44(4), 932–942.
Hannah, S. T., Thompson, R. L., & Herbst, K. C. (2020). Moral identity complexity: Situated morality within and across work and social roles. Journal of Management, 46(5), 726–757.
Harris, M., & Tayler, B. (2019). Don’t let metrics undermine your business: An obsession with the numbers can sink your strategy. Harvard Business Review, 97(5), 63–69.
Huddleston Jr., T. (2019). Boeing’s Dreamliner jet is now facing claims of manufacturing issues. CNBC. Retrieved from https://www.cnbc.com/2019/04/20/boeings-dreamliner-jet-now-facing-claims-of-manufacturing-issues-nyt-report.html.
Iverson, R. D., Olekalns, M., & Erwin, P. J. (1998). Affectivity, organizational stressors, and absenteeism: A causal model of burnout and its consequences. Journal of Vocational Behavior, 52(1), 1–23.
James, H. S. (2000). Reinforcing ethical decision making through organizational structure. Journal of Business Ethics, 28(1), 43–58.
Jensen, J. M., Cole, M. S., & Rubin, R. S. (2019). Predicting retail shrink from performance pressure, ethical leader behavior, and store-level incivility. Journal of Organizational Behavior, 40(6), 723–739.
Jonason, P. K., & O’Connor, P. J. (2017). Cutting corners at work: An individual differences perspective. Personality and Individual Differences, 107, 146–153.
Jones, T. M., & Ryan, L. V. (1998). The effect of organizational forces on individual morality: Judgment, moral approbation, and behavior. Business Ethics Quarterly, 8(3), 431–445.
Laureiro-Martínez, D., & Brusoni, S. (2018). Cognitive flexibility and adaptive decision-making: Evidence from a laboratory study of expert decision makers. Strategic Management Journal, 39(4), 1031–1058.
Lee, J. S., & Kwak, D. H. (2016). Consumers’ responses to public figures’ transgression: Moral reasoning strategies and implications for endorsed brands. Journal of Business Ethics, 137(1), 101–113.
Mathieu, J. E., & Farr, J. L. (1991). Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76(1), 127–133.
Matute, J., Sánchez-Torelló, J. L., & Palau-Saumell, R. (2021). The influence of organizations’ tax avoidance practices on consumers’ behavior: The role of moral reasoning strategies, political ideology, and brand identification. Journal of Business Ethics, 174(2), 369–386.
Mazar, N., Amir, O., & Ariely, D. (2008). The dishonesty of honest people: A theory of self-concept maintenance. Journal of Marketing Research, 45(6), 633–644.
McLean Parks, J., Ma, L., & Gallagher, D. G. (2010). Elasticity in the “rules” of the game: Exploring organizational expedience. Human Relations, 63(5), 701–730.
Mitchell, M. S., Baer, M. D., Ambrose, M. L., Folger, R., & Palmer, N. F. (2018). Cheating under pressure: A self-protection model of workplace cheating behavior. Journal of Applied Psychology, 103(1), 54–73.
Mitchell, M. S., Greenbaum, R. L., Vogel, R. M., Mawritz, M. B., & Keating, D. J. (2019). Can you handle the pressure? The effect of performance pressure on stress appraisals, self-regulation, and behavior. Academy of Management Journal, 62(2), 531–552.
Moore, C., Detert, J. R., Treviño, L. K., Baker, V. L., & Mayer, D. M. (2012). Why employees do bad things: Moral disengagement and unethical organizational behavior. Personnel Psychology, 65(1), 1–48.
Mortensen, R. A., Smith, J. E., & Cavanagh, G. F. (1989). The importance of ethics to job performance: An empirical investigation of managers’ perceptions. Journal of Business Ethics, 8(4), 253–260.
Peng, K., & Nisbett, R. E. (1999). Culture, dialectics, and reasoning about contradiction. American Psychologist, 54(9), 741–754.
Pettijohn, C., Pettijohn, L., & Taylor, A. J. (2008). Salesperson perceptions of ethical behaviors: Their influence on job satisfaction and turnover intentions. Journal of Business Ethics, 78(4), 547–557.
Qin, X., Huang, M., Hu, Q., Schminke, M., & Ju, D. (2018). Ethical leadership, but toward whom? How moral identity congruence shapes the ethical treatment of employees. Human Relations, 71(8), 1120–1149.
Quade, M. J., Greenbaum, R. L., & Petrenko, O. V. (2017). “I don’t want to be near you, unless”: The interactive effect of unethical behavior and performance onto relationship conflict and workplace ostracism. Personnel Psychology, 70(3), 675–709.
Reed, A. I., & Aquino, K. F. (2003). Moral identity and the expanding circle of moral regard toward out-groups. Journal of Personality and Social Psychology, 84(6), 1270–1286.
Reynolds, S. J., & Ceranic, T. L. (2007). The effects of moral judgment and moral identity on moral behavior: An empirical examination of the moral individual. Journal of Applied Psychology, 92(6), 1610–1624.
Schwepker, C. H., & Ingram, T. N. (1996). Improving sales performance through ethics: The relationship between salesperson moral judgment and job performance. Journal of Business Ethics, 15(11), 1151–1160.
Schwieren, C., & Weichselbaumer, D. (2010). Does competition enhance performance or cheating? A laboratory experiment. Journal of Economic Psychology, 31(3), 241–253.
Shah, J. Y., Friedman, R., & Kruglanski, A. W. (2002). Forgetting all else: On the antecedents and consequences of goal shielding. Journal of Personality and Social Psychology, 83(6), 1261–1280.
Shao, R., Aquino, K., & Freeman, D. (2008). Beyond moral reasoning: A review of moral identity research and its implications for business ethics. Business Ethics Quarterly, 18(4), 513–540.
Sims, R. R., & Brinkman, J. (2002). Leaders as moral role models: The case of John Gutfreund at Salomon Brothers. Journal of Business Ethics, 35(4), 327–339.
Skarlicki, D. P., van Jaarsveld, D. D., & Walker, D. D. (2008). Getting even for customer mistreatment: The role of moral identity in the relationship between customer interpersonal injustice and employee sabotage. Journal of Applied Psychology, 93(6), 1335–1347.
Spoelma, T. M. (2021). Counteracting the effects of performance pressure on cheating: A self-affirmation approach. Journal of Applied Psychology. https://doi.org/10.1037/apl0000986
Tenbrunsel, A. E., & Messick, D. M. (1999). Sanctioning systems, decision frames, and cooperation. Administrative Science Quarterly, 44(4), 684–707.
Thatcher, S. M., & Fisher, G. (2022). From the editors—The nuts and bolts of writing a theory paper: A practical guide to getting started. Academy of Management Review, 47(1), 1–8.
Treviño, L. K. (1992). Moral reasoning and business ethics: Implications for research, education, and management. Journal of Business Ethics, 11, 445–459.
Treviño, L. K., Weaver, G. R., & Reynolds, S. J. (2006). Behavioral ethics in organizations: A review. Journal of Management, 32(6), 951–990.
Welsh, D. T., & Ordóñez, L. D. (2014). The dark side of consecutive high performance goals: Linking goal setting, depletion, and unethical behavior. Organizational Behavior and Human Decision Processes, 123(2), 79–89.
Welsh, D., Bush, J., Thiel, C., & Bonner, J. (2019). Reconceptualizing goal setting’s dark side: The ethical consequences of learning versus outcome goals. Organizational Behavior and Human Decision Processes, 150(1), 14–27.
Welsh, D. T., Baer, M. D., & Sessions, H. (2020). Hot pursuit: The affective consequences of organization-set versus self-set goals for emotional exhaustion and citizenship behavior. Journal of Applied Psychology, 105(2), 166–185.
Whetten, D. A. (1989). What constitutes a theoretical contribution? Academy of Management Review, 14(4), 490–495.
Ye, Q., Wang, D., & Guo, W. (2019). Inclusive leadership and team innovation: The role of team voice and performance pressure. European Management Journal, 37(4), 468–480.
Zhang, W., Jex, S. M., Peng, Y., & Wang, D. (2017). Exploring the effects of job autonomy on engagement and creativity: The moderating role of performance pressure and learning goal orientation. Journal of Business and Psychology, 32(3), 235–251.
Funding
This research is funded by National Natural Science Foundation of China (Grant numbers: 71872135, 72102043, 7210020582).
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Additional information
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
Springer Nature or its licensor holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.
About this article
Cite this article
Zhu, J.N.Y., Lam, L.W., Liu, Y. et al. Performance Pressure and Employee Expediency: The Role of Moral Decoupling. J Bus Ethics 186, 465–478 (2023). https://doi.org/10.1007/s10551-022-05254-3
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-022-05254-3