As COVID-19 cases exploded in Europe in March and April 2020 [1], the number of patients seen in emergency departments surged, and radiology departments reallocated resources to serve the sudden influx of patients requiring chest CT for suspected or confirmed COVID-19 [2, 3]. Simultaneously, the number of non-COVID-related CTs dramatically dropped [4], questioning if true non-COVID-19 case illnesses were correctly managed.

The objective of this study was to assess if the pandemic had modified the profile of CT results in patients with non-COVID-19 medical emergencies in our institution. In other words, we aimed to evaluate which “non-COVID” patients refrained from undergoing CT during the pandemic.

This retrospective study was approved by our institutional review board. Non-COVID emergency department patients who underwent CT during March 16–30, 2019 (control group), and March 16–30, 2020 (study group), were included. The lockdown was officially pronounced on March 17, 2020. There were no exclusion criteria.

Emergency department and radiology files were evaluated by two radiologists, by consensus. CT scans were categorized as positive when the radiological diagnosis explained the clinical findings or negative in other cases (normal or unrelated findings).

The dataset consisted of 416 CTs in the 2019 control period and 465 CTs in the 2020 study period. During the study period, 301 CTs were performed for COVID-related emergencies and 164 CTs for non-COVID emergencies corresponding to a drop of 61%. Mean age (years) was 62 ± 24 and the female/male ratio was 51/49, similar for the two periods.

CT scans for non-COVID emergencies were positive in 132 controls (32%) in 2019 and in 59 patients (36%) during the same period in 2020 (− 73 patients). In-depth analysis showed no statistically significant difference between the groups in both the anatomic profile of CTs performed and the exam yield for non-COVID patients.

This study shows a sharp drop in non-COVID-19-related CTs during the current health crisis compared with a similar period in 2019. One hypothesis would have been that patients with mild symptoms or minor disease would refrain from going to emergency department, while those with more worrying conditions would have maintained their visit. However, this is not the case. The proportion of positive CTs did not increase compared with that in 2019. Therefore, the decrease in the number of CTs in standard-track patients is more likely a consequence of patient unwillingness to attend emergency departments, due to fear of contracting COVID-19. This means that the diagnosis of potentially severe conditions might not be done or at least significantly delayed. This is of major concern and specific public health actions may be needed.