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Maximum likelihood estimation for single server queues from waiting time data

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Abstract

Maximum likelihood estimators for the parameters of a GI/G/1 queue are derived based on the information on waiting times {W t },t=1,...,n, ofn successive customers. The consistency and asymptotic normality of the estimators are established. A simulation study of the M/M/1 and M/E k /1 queues is presented.

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References

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Basawa, I.V., Bhat, U.N. & Lund, R. Maximum likelihood estimation for single server queues from waiting time data. Queueing Syst 24, 155–167 (1996). https://doi.org/10.1007/BF01149084

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