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Findings and Discussions

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Measurement of Facilities Management Performance in Ghana's Public Hospitals

Part of the book series: Management in the Built Environment ((MABUEN))

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Abstract

This chapter presents the findings and discussions from the case studies interviews and the questionnaire survey. In line with the procedure of an exploratory sequential mixed methods adopted by the study, the results from the qualitative case study enquiries forms the basis for the questionnaire instrument of the second stage. The chapter is presented in two parts. Part I presents the findings and discussions from the case studies interviews. Part II presents the results of two strands of questionnaire survey (see Appendix B and C). Specifically part II presents the quantitative analysis on the investigations into performance measurement techniques, the result from the exploratory factor analysis and the proposed structural equation modelling to investigate the interactions between the performance dimensions established.

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Notes

  1. 1.

    The sample is based on 116 valid observations from the first strand of the questionnaire survey.

  2. 2.

    Bootstrapping with larger samples increases reliability and validity of the statistical results.

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Authors and Affiliations

  1. Kumasi Technical University, Kumasi, Ghana

    Daniel Amos

  2. University of Malaya, Kuala Lumpur, Malaysia

    Cheong Peng Au-Yong & Zairul Nisham Musa

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  1. Daniel Amos
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  2. Cheong Peng Au-Yong
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  3. Zairul Nisham Musa
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Correspondence to Daniel Amos .

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Amos, D., Au-Yong, C.P., Musa, Z.N. (2021). Findings and Discussions. In: Measurement of Facilities Management Performance in Ghana's Public Hospitals. Management in the Built Environment. Springer, Singapore. https://doi.org/10.1007/978-981-33-4332-0_5

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