Abstract
In the midst of the many large-scale societal and technological transformations, there is a need for design approaches that respect human values and needs and are able to integrate multiple perspectives into technology design in order to work for outcomes that are interesting, feasible and sustainable in all senses of the term. For this purpose, we discuss a possible approach to the design of technology that is driven by human and social values, is collaborative in nature and reflective in terms of responsibility and ethics in the design. We call this approach ‘Human-Driven Design’ and argue that it is needed especially when designing for enabling and emerging information and communication technologies. A human-driven design approach should focus on the early phases of design, be strongly future-oriented and aim to contribute to innovation for a sustainable society and better quality of life in the future.
Keywords
Download to read the full chapter text
Chapter PDF
References
Bannon, L.: Reimagining HCI: toward a more human-centered perspective. Interactions 18(4), 50–57 (2011)
Friedland, B., Yamauchi, Y.: Reflexive design thinking: putting more human in human-centered practices. Interactions 18(2), 66–71 (2011)
Steen, M.: The fragility of human-centred design. Doctoral Thesis, Delft University of Technology (2008)
Braund, P., Schwittay, A.: The Missing Piece: Human Driven Design and Research in ICT and Development. In: Proceedings of the International Conference on Information and Communications Technologies and Development, May 25-26, pp. 2–10 (2006)
Ikonen, V.: Towards empowering design practices. In: Proceedings of the Ambient Intelligence Forum 2008, Hradec Králové, CZ, October 15-16, pp. 132–139 (2008)
Norros, L., Kaasinen, E., Plomp, J., Rämä, P.: Human-Technology Interaction Research and Design. VTT Roadmap, VTT Industrial Systems, Espoo (2003)
Leikas, J.: Life-Based Design - A holistic approach to designing human-technology interaction. VTT Publications 726, Edita Prima Oy, Helsinki (2009), http://www.vtt.fi/inf/pdf/publications/2009/P726.pdf
ISO: Ergonomics of human-system interaction. Part 210: Human-centred design for interactive systems, ISO 9241-210:2010 (2010)
Bohn, J., Coroama, V., Langheinrich, M., Mattern, F., Rohs, M.: Living in a World of Smart Everyday Objects – Social, Economic, and Ethical Implications. Journal of Human and Ecological Risk Assessment 10(5), 763–786 (2004)
Greenbaum, J., Kyng, M.: Design at work: Cooperative design of computer systems. CRC (1991)
Holone, H., Herstad, J.: Three Tensions in Participatory Design for Inclusion. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France, pp. 2903–2906. ACM, New York (2013)
Sanders, E.B.-N., Stappers, P.J.: Co-creation and the new landscapes of design. Co-Design: International Journal of CoCreation in Design and the Arts 4(1), 5–18 (2008)
Friedman, B., Kahn Jr., P.H.: Human values, ethics, and design. In: Jacko, J.A., Sears, A. (eds.) The Human-Computer Interaction Handbook, pp. 1177–1201. Lawrence Erlbaum Associates, Mahwah (2003)
Friedman, B., Kahn, P.H.: Jr., Borning, A.: Value Sensitive Design and information systems. In: Zhang, P., Galletta, D. (eds.) Human-Computer Interaction in Management Information Systems: Foundations, pp. 348–372. M.E. Sharpe, London (2006)
Borning, A., Muller, M.: Next steps for value sensitive design. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1125–1134. ACM, New York (2013)
Huldtgren, A.: Addendum: Practical Considerations of Value Sensitive Design. In: Doorn, N., Schuurbiers, D., van de Poel, I., Gorman, M.E. (eds.) Early Engagement and New Technologies: Opening Up the Laboratory, pp. 85–95. Springer, Dordrecht (2013)
Manders-Huits, N., Zimmer, M.: Values and Pragmatic Action: The Challenges of Introducing Ethical Intelligence in Technical Design Communities. International Review of Information Ethics 10, 37–44 (2009)
Leikas, J., Saariluoma, P., Rousi, R., Kuisma, E., Vilpponen, H.: Life-based design to combat loneliness among older people. Journal of Community Informatics 8, 1 (2012), http://ci-journal.net/index.php/ciej/article/view/778/890
Leikas, J., Saariluoma, P., Heinilä, J., Ylikauppila, M.: A Methodological Model for Life-Based Design. International Review of Social Sciences and Humanities (IRSSH) 4(2), 118–136 (2013), http://irssh.com/yahoo_site_admin/assets/docs/11_IRSSH-415-V4N2.44203734.pdf
Saariluoma, P., Leikas, J.: Life-Based Design – an approach to design for life. Global Journal of Management and Business Research (GJMBR) 10(5), 17–23 (2010), http://journalofbusiness.org/index.php/GJMBR/article/view/199/174
Datye, S.: Life-Based Design for Technical Solutions in Social and Voluntary Work. Jyväskylä University Printing House, Jyväskylä (2012)
Pinkett, R.: Bridging the Digital Divide: Sociocultural Constructionism and an Asset-Based Approach to Community Technology and Community Building. In: 81st Annual Meeting of the American Educational Research Association (2000)
Kaasinen, E., Koskela-Huotari, K., Ikonen, V., Niemelä, M., Näkki, P.: Three approaches to co-creating services with users. In: Proceedings 4th International Conference on Applied Human Factors and Ergonomics, San Francisco, USA, July 21-25 (2012)
Ikonen, V., Hakulinen, J., Kivinen, T., Aloja, M., Hokkanen, L., Ruutikainen, P., Kymäläinen, T., Nelimarkka, M., Harrela, A.: IHME = Miracle - Make, Imagine and Research Applications for Computerised Living Environments. In: Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, Tampere, Finland, pp. 3–6 (2010)
Näkki, P., Antikainen, M.: Online tools for co-design: user involvement through the innovation process. In: Karahasanovic, A., Følstad, A. (eds.) The NordiCHI 2008 Workshops: New Approaches to Requirements Elicitation & How Can HCI Improve Social Media Development? Tapir Akademiskforlag, Trondheim, pp. 92–97 (2008)
Niemelä, M., Kivinen, T., Kulju, M., Tammela, A., Ikonen, V., Korhonen, H.: Visual IHME: co-designing meaningful places for sustainability. In: IADIS Interfaces and Human-Computer Interaction Conference, Czech Republic, July 22-24 (2013)
Niemelä, M., Kivinen, T., Kulju, M., Tammela, A., Ikonen, V., Korhonen, H.: Visual IHME: co-designing meaningful places for sustainability. In: Isaías, P., Blashki, K. (eds.) Human-Computer Interfaces and Interactivity: Emergent Research and Applications. IGI Global (in press)
Von Schomberg, R. (ed.): Towards Responsible Research and Innovation in the Information and Communication Technologies and Security Technologies Fields. Publication Office of the European Union, Luxembourg (2011), http://ec.europa.eu/research/science-society/document_library/pdf_06/mep-rapport-2011_en.pdf
Guardian Angels: FET Flagship pilot, final report (July 2012), public version (2012), http://www.ga-project.eu/files/content/sites/guardians-angels-neutre/files/pdf/Guardian_Angels_Final_Report_July_2012.pdf
Ikonen, V., Kaasinen, E., Niemelä, M.: Defining Ethical Guidelines for Ambient Intelligence Applications on a Mobile Phone. In: Workshops Proceedings of the 5th International Conference on Intelligent Environments, Barcelona, ES, pp. 261–268. IOS Press, Amsterdam (2009)
van Lieshout, M., Kool, L., van Schoonhoven, B., de Jonge, M.: Privacy by Design: an alternative to existing practice in safeguarding privacy. Info 13(6), 55–68 (2011)
World Commission on Environment and Development: Our Common Future (Brundtland Report). Oxford University Press, Oxford (1987)
Mankoff, J., Blevis, E., Borning, A., Friedman, B., Fussell, S.R., Hasbrouck, J., Sengers, P., Woodroff, A.: Environmental sustainability and interaction. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, pp. 2121–2124. ACM, New York (2007)
Stahl, B.C., Heersmink, R., Goujon, P., Flick, C., van de Hoven, J., Wakunuma, K., Ikonen, V., Rader, M.: Issues, Concepts and Methods Relating to the Identification of the Ethics of Emerging ICTs. Communications of the IIMA 10(1) (2010)
Mankoff, J., Rode, J.A., Faste, H.: Looking past yesterday’s tomorrow: using future studies methods to extend the research horizon. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France, pp. 1629–1638. ACM, New York (2013)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 IFIP International Federation for Information Processing
About this paper
Cite this paper
Niemelä, M. et al. (2014). Human-Driven Design: A Human-Driven Approach to the Design of Technology. In: Kimppa, K., Whitehouse, D., Kuusela, T., Phahlamohlaka, J. (eds) ICT and Society. HCC 2014. IFIP Advances in Information and Communication Technology, vol 431. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44208-1_8
Download citation
DOI: https://doi.org/10.1007/978-3-662-44208-1_8
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-44207-4
Online ISBN: 978-3-662-44208-1
eBook Packages: Computer ScienceComputer Science (R0)