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Comparing Reinforcement and Supervised Learning of Dialogue Policies with Real Users

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Reinforcement Learning for Adaptive Dialogue Systems

Abstract

In Chapter 7 we showed that Reinforcement Learning (RL) based strategies can significantly outperform supervised strategies, in interaction with a simulated environment. The ultimate test for dialogue strategies, however, is how they perform with real users. For real users it is often difficult to complete even relatively simple tasks using automated dialogue systems.

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Correspondence to Verena Rieser .

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© 2011 Springer-Verlag Berlin Heidelberg

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Rieser, V., Lemon, O. (2011). Comparing Reinforcement and Supervised Learning of Dialogue Policies with Real Users. In: Reinforcement Learning for Adaptive Dialogue Systems. Theory and Applications of Natural Language Processing. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24942-6_8

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  • DOI: https://doi.org/10.1007/978-3-642-24942-6_8

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-24941-9

  • Online ISBN: 978-3-642-24942-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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