Abstract
The current paper presents an evaluation study of a multimodal mobile entertainment system. Aim of the study was to investigate the effect of the usage mode (explorative vs. task-oriented) on the perceived quality. In one condition the participants were asked to perform specific tasks (task-oriented mode) and in another to do “whatever they want to do with the device”. It was shown that the explorative test setting result in better ratings than the task-oriented.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Hornbæk, K., Law, E.L.: Meta-analysis of correlations among usability measures. In: Proceedings of CHI 2007, pp. 617–626. ACM Press, New York (2007)
Hassenzahl, M.: User Experience (UX): Towards an experiential perspective on product quality. In: Proceedings of the 20th French-Speaking Conference on Human-Computer Interaction, pp. 11–15 (2008)
Lindgaard, G., Chattratichart, J.: Usability Testing: What Have We Overlooked? In: Proc. CHI 2007, pp. 1415–1424. ACM Press, New York (2007)
Cordes, E.R.: Task-selection bias: a case for user-defined tasks. International Journal of Human–Computer Interaction 13, 411–420 (2002)
Hassenzahl, M., Kekez, R., Burmester, M.: The importance of a software’s pragmatic quality depends on usage modes. In: Luczak, H., Cakir, A.E., Cakir, G. (eds.) Proceedings of the 6th International Conference on Work With Display Units (WWDU), pp. 275–276. ERGONOMIC, Berlin (2002)
Hassenzahl, M., Ullrich, D.: To do or not to do: Differences in user experience and retrospective judgments depending on the presence or absence of instrumental goals. Interacting with Computers 19, 429–437 (2007)
Hassenzahl, M., Burmester, M., Koller, F.: AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. [A questionnaire for measuring per-ceived hedonic and pragmatic quality]. In: Ziegler, J., Szwillus, G. (eds.) Mensch & Computer 2003. Interaktion in Bewegung, pp. 187–196. B.G. Teubner, Stuttgart (2001)
Zijlstra, F.R.H.: Efficiency in work behavior. A design approach for modern tools. PhD thesis, Delft University of Technology. Delft University Press, Delft 1993)
Eilers, K., Nachreiner, F., Hänecke, K.: Entwicklung und Überprüfung einer Skala zur Erfassung subjektiv erlebter Anstrengung [Development and evaluation of a scale to assess subjectively perceived effort]. Zeitschrift für Arbeitswissenschaft 40, 215–224 (1986)
Naumann, A.B., Wechsung, I., Möller, S.: Factors Influencing Modality Choice in Multimodal Applications. In: André, E., Dybkjær, L., Minker, W., Neumann, H., Pieraccini, R., Weber, M. (eds.) PIT 2008. LNCS (LNAI), vol. 5078, pp. 37–43. Springer, Heidelberg (2008)
Wechsung, I., Hurtienne, J., Naumann, A.: Multimodale Interaktion: Intuitiv, robust, bevorzugt und altersgerecht? In: Wandke, H., Struwe, D., Kain, S. (eds.) Mensch und Computer 2009. 9. fachübergreifende Konferenz für interaktive und koooperative Medien - Grenzenlos frei 2009, pp. 213–222. Oldenbourg, Berlin (2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Wechsung, I., Naumann, A., Möller, S. (2010). The Influence of the Usage Mode on Subjectively Perceived Quality. In: Lee, G.G., Mariani, J., Minker, W., Nakamura, S. (eds) Spoken Dialogue Systems for Ambient Environments. IWSDS 2010. Lecture Notes in Computer Science(), vol 6392. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16202-2_20
Download citation
DOI: https://doi.org/10.1007/978-3-642-16202-2_20
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-16201-5
Online ISBN: 978-3-642-16202-2
eBook Packages: Computer ScienceComputer Science (R0)