Abstract
There is a growing body of evidence that key components of human cognition can be used to identify important aspects of accessibility design for universal access in the information society, through user modelling. However, there is an equal growth in an appreciation of the contexts within which any interactive system must function, including the vocational and social contexts. If so, there is an important need is to extend cognitive user models to respond to and make predictions about the vocational and social contexts that make up the information society. Whilst many aspects of social intelligence can, it seems, be subsumed under current cognitive architectures of the user, there is the practical danger that the contribution of social intelligence may be underestimated when considered as a subset of the knowledge domains or skills sets of human cognition. To counter this practical development problem, the concept of the social intelligence interface is introduced as a developmental construct to inform the inclusive design process.
Chapter PDF
References
Adams, R.: Universal access through client-centred cognitive assessment personality profiling. In: Stary, C., Stephanidis, C. (eds.) User-Centered Interaction Paradigms for Universal Access in the Information Society. LNCS, vol. 3196, pp. 3–15. Springer, Heidelberg (2004)
Adams, R.: Decision and Stress: Cognition and e-Accessibility in the Information Workplace. Universal Access in the Information Society (in press, 2007)
Adams, R., Keates, S.: Accessibility research in a vocational context. In: HCII 2007, Beijing (in press, 2007)
Adams, R., Langdon, P.: Principles and concepts for information and communication technology design. Journal of Visual Impairment and Blindness 97, 602–611 (2003)
Adams, R., Langdon, P.: Assessment. In: Keates, S., Clarkson, P.J., Langdon, P., Robinson, P. (eds.) Insight and Awarenes. In: User Centred Design that Includes Users With Special Needs, Springer, London (2004)
Adams, R., Gill, S.P.: Social intelligence and cognitive overload in the Information Society. In: HCII 2007 Beijing Proceedings (in press, 2007)
Baron-Cohen, S.: Mindblindness: An essay on autism and theory of mind. MIT Press, Cambridge, MA (1995)
Baron-Cohen, S., Golan, O., Chapman, E., Grander, Y.: Transported to a world of emotion. The Psychologist 20, 76–77 (2007)
Derks, D., Bos, A.E.R., von Grumbkow, J.: Emoticons and social interaction on the Internet: the importance of social context. Computers in Human Behavior 23, 842–849 (2007)
Gardner, H.: Frames of mind: The theory of multiple intelligences. Basic Books, New York (1983)
Gardner, H.: Multiple intelligences: The theory in practice. Basic Books, New York (1993)
Gill, S.: Designing of inclusivity. In: HCII proceedings (in press, 2007)
Gill, S.P., Borchers, J.: Knowledge in co-action: social intelligence in collaborative design activity. AI & Society 17, 322–339 (2003)
Guilford, J.P.: The nature of intelligence. McGraw-Hill, New York (1967)
Keates, S., Adams, R., Bodine, C., Czaja, S., Gordon, W., Gregor, P., Hacker, E., Hanson, V., Laff, M., Lewis, C., Pieper, M., Richards, J., Rose, D., Savidis, A., Schultz, G., Snayd, P., Trewin, S., Varker, P.: Cognitive and learning difficulties and how they affect access to IT systems. Universal Access in the Information Society (in press, 2007)
Kihlstrom, J.F., Cantor, N.: Social intelligence. In: Sternberg, R.J. (ed.) Handbook of intelligence, 2nd edn., pp. 359–379. Cambridge University Press, Cambridge, UK (2000)
Langdon, P., Adams, R., Clarkson, P.J.: Universal Access to Assistive Technology through Client-Centred Cognitive Assessment. In: Carbonell, N., Stephanidis, C. (eds.) Universal access, theoretical perspectives, practice and experience. State-of the-Art Surveys. LNCS, pp. 555–567. Springer, London (2002)
Premack, D., Woodruff, G.: Does the chimpanzee have a theory of mind? Behavioral & Brain Sciences 1, 515–526 (1978)
Salvendy, G.: Foreword. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah, NJ (2001)
Savidis, A., Stephanidis, C.: Development requirements for implementing unified user interfaces. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah, NJ (2001)
Savidis, A., Akoumianakis, D., Stephanidis, C.: The unified user interface design method. In: Stephanidis, C. (ed.) User Interfaces for All: concepts, methods and tools, LEA, Mahwah, NJ (2001)
Stephanidis, C.: User interfaces for all: new perspectives into human-computer interaction. In: Stephanidis, C. (ed.) User interfaces for all: concepts, methods and tools, Lawrence Erlbaum Associates, Mahwah, NJ (2001)
Sternberg, R.J.: Toward a triarchic theory of human intelligence. Behavioral & Brain Sciences 7, 269–315 (1984)
Sternberg, R.J.: Beyond IQ: A triarchic theory of human intelligence. Cambridge University Press, New York (1985)
Sternberg, R.J.: The triarchic mind: A new theory of intelligence. Viking New York (1988)
Sternberg, R.J. (ed.): Handbook of intelligence, 2nd edn., pp. 359–379. Cambridge University Press, Cambridge, UK
Taylor, E.H., Cadet, J.L.: Social intelligence, a neurological system? Psychological Reports 64, 423–444 (1989)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Adams, R., Gill, S. (2007). User Modelling and Social Intelligence. In: Stephanidis, C. (eds) Universal Acess in Human Computer Interaction. Coping with Diversity. UAHCI 2007. Lecture Notes in Computer Science, vol 4554. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73279-2_65
Download citation
DOI: https://doi.org/10.1007/978-3-540-73279-2_65
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73278-5
Online ISBN: 978-3-540-73279-2
eBook Packages: Computer ScienceComputer Science (R0)