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Multi-users and Multi-contextuality – A Mobile Tourism Setting

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Human-Computer Interaction. HCI Applications and Services (HCI 2007)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 4553))

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Abstract

This paper reports from an initial stage of a Swedish project concerning mobile IT support for tourism. From three workshops with actors within the tourism sector we identified barriers and challenges in designing IT support for all phases of the tourist life cycle. Thereafter we designed and evaluated a mobile tourism guide in real life setting with six different user groups. The research question of this paper is: What factors influence the design of mobile services to be used by multi-users in multiple contexts? The initial findings show that indeed there are several design challenges regarding e.g. a) the visibility of the content of the screen when multi-users are simultaneously using the service, b) the audibility of the speaker voice in the service when used in a surrounding with traffic noise, c) providing optional designs for different context, i.e. indoors/outdoors etc, and d) providing personalization options for different group sizes.

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Author information

Authors and Affiliations

  1. Halmstad University, P.O. Box 823, 301 18 Halmstad, Sweden

    Carina Ihlström Eriksson & Maria Åkesson

Authors
  1. Carina Ihlström Eriksson
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  2. Maria Åkesson
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Editor information

Julie A. Jacko

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© 2007 Springer-Verlag Berlin Heidelberg

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Eriksson, C.I., Åkesson, M. (2007). Multi-users and Multi-contextuality – A Mobile Tourism Setting. In: Jacko, J.A. (eds) Human-Computer Interaction. HCI Applications and Services. HCI 2007. Lecture Notes in Computer Science, vol 4553. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73111-5_6

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  • DOI: https://doi.org/10.1007/978-3-540-73111-5_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-73109-2

  • Online ISBN: 978-3-540-73111-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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