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Mediated Behavioural Change in Human-Machine Networks: Exploring Network Characteristics, Trust and Motivation

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Social Informatics (SocInfo 2017)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10540))

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Abstract

Human-machine networks pervade much of contemporary life. Network change is the product of structural modifications and not just participant relations. Taking citizen participation as an example, engagement with relevant stakeholders reveals trust and motivation to be the major objectives for the whole network. Using a typology to describe network state based on multiple characteristic or dimensions, we can predict possible behavioural outcomes in the network. However, this has to be mediated via attitude change rather than material or reputational reward predicted by social exchange models. Motivation for the citizen participation network can only increase in line with enhanced trust. The focus for changing network dynamics, therefore, shifts to the dimensional changes needed to encourage increased trust. It turns out that the coordinated manipulation of multiple dimensions is needed to bring about the desired shift in attitude.

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Notes

  1. 1.

    We use the terms human-machine network (HMN) and network interchangeably.

  2. 2.

    See https://humane2020.eu/.

  3. 3.

    See https://humane2020.eu/2017/01/16/humane-roadmap-process/.

  4. 4.

    See also [7].

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Authors and Affiliations

  1. IT Innovation Centre, Gamma House, Enterprise Road, Southampton, SO16 7NS, UK

    Paul Walland & J. Brian Pickering

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  1. Paul Walland
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  2. J. Brian Pickering
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Correspondence to J. Brian Pickering .

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Editors and Affiliations

  1. Indiana University, Bloomington, Indiana, USA

    Giovanni Luca Ciampaglia

  2. University of Washington, Seattle, Washington, USA

    Afra Mashhadi

  3. University of Oxford, Oxford, United Kingdom

    Taha Yasseri

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Walland, P., Brian Pickering, J. (2017). Mediated Behavioural Change in Human-Machine Networks: Exploring Network Characteristics, Trust and Motivation. In: Ciampaglia, G., Mashhadi, A., Yasseri, T. (eds) Social Informatics. SocInfo 2017. Lecture Notes in Computer Science(), vol 10540. Springer, Cham. https://doi.org/10.1007/978-3-319-67256-4_39

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  • DOI: https://doi.org/10.1007/978-3-319-67256-4_39

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