Abstract
Tourism is all about places and people. Tourism and places are a relation to be explained under the tenets of sociology and psychology. This void the present research, that aims to assess place attachment as an emotional state. As the discussion is positing only on domestic tourists, the cultural attachment is engrained. Hence the only dimension that remains to explain is the relation within people and places, i.e. emotions. This chapter based on a sample of 1358 domestic tourists with a relation with the south of Portugal of more than 25 years, explores the role of emotions in place attachment. Grounded on pleasure-arousal model of Russell (Plato on pleasure and the good life, Oxford University Press, 2005), 12 emotional states were regressed throughout an order probit model to explain the long lasting relation with the Algarve. The results suggest that relation with the Algarve will keep on if the place will be able to delight, fascinate and surprise tourists that feel also nostalgic when their holidays are over. These results put a great pressure in tourism authorities, retain tourists is overwhelming their expectations.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aho, S. K. (2001). Towards a general theory of touristic experiences: Modelling experience process in tourism. Tourism Review, 56(3/4), 33–37.
Alistair, W. (2006). Tourism and hospitality marketing: Fantasy, feeling and fun. International Journal of Contemporary Hospitality Management, 18(6), 482–495.
Altman, I., & Low, S. M. (1992). Place attachment: A conceptual inquiry. In I. Altman & S. M. Low (Eds.), Place attachment. New York: Plenum Press.
Bagozzi, R. P., Gopinath, M., & Nyer, P. U. (1999). The role of emotions in marketing. Journal of the Academy of Marketing Science, 27(2), 184–206.
Baloglu, S., & Brinberg, D. (1997). Affective images of tourism destinations. Journal of Travel Research, 35(4), 11–15.
Ben-Akiva, M., Mcfadden, D., Abe, M. et al. (1997). Modeling methods for discrete choice analysis. Marketing Letters, 8(3), 273–286.
Bigné, J. E., Mattila, A. S., & Andreu, L. (2008). The impact of experiential consumption cognitions and emotions on behavioral intentions. Journal of Services Marketing, 22(4), 303–315.
Bigné, J. E., Andrey, L., & Gnoth, J. (2005). The theme park experience: An analysis of pleasure, arousal and satisfaction. Tourism Management, 26(6), 833–844.
Bloch, P. H., Sherrell, D. L., & Ridgway, N. M. (1986). Consumer search: An extended framework. Journal of Consumer Research, 13(1), 119–126.
Caldwell, N. (2002). (Rethinking) the measurement of service quality in museums and galleries. International Journal of Nonprofit and Voluntary Sector Marketing, 7(2), 161–171.
Chamberlain, L., & Broderick, A. J. (2007). The application of physiological observation methods to emotion research. Qualitative Market Research: An International Journal, 10(2), 199–216.
Chebat, J. C., & Michon, R. (2003). Impact of ambient odors on mall shoppers’ emotions, cognition, and spending: A test of competitive causal theories. Journal of Business Research, 56(7), 529–539.
Cohen, J. B., Pham, M. T., & Andrade, E. B. (2008). The nature and role of affect in consumer behavior. In Handbook of consumer psychology (pp. 297–348).
Correia, A., & Kozak, M. (2012). Exploring prestige and status on domestic destinations: The case of algarve. Annals of Tourism Research, 39(4), 1951–1967.
Correia, M., Kozak, M., & Tao, M. (2014). Dynamics of tourists’ decision making: From theory to practice. In S. Macabe (Ed.), Handbook of tourism marketing (pp. 299–312). New York: Routledge.
Cutler, S. E., Larsen, R. J., & Bunce, S. C. (1996). Repressive coping style and the experience and recall of emotion: A naturalistic study of daily affect. Journal of Personality, 64, 379–405.
Decrop, A. (1999). Tourists’ decision-making and behavior processes. In Consumer behavior in travel and tourism (pp. 103–133).
De Ruyter, K., Wetzels, M., Lemmink, J., & Mattsson, J. (1997). The dynamics of the service delivery process: A value-based approach. International Journal of Research in Marketing, 14(3), 231–243.
Dubé, L., & Morgan, M. S. (1998). Capturing the dynamics of in-process consumption emotions and satisfaction in extended service transactions. International Journal of Research in Marketing, 15, 309–320.
Floyd, M. F. (1997). Pleasure, arousal, and dominance: Exploring affective determinants of recreation satisfaction. Leisure Sciences, 19(2), 83–96.
Goossens, C. (2000). Tourism information and pleasure motivation. Annals of Tourism Research, 27(2), 301–321.
Grappia, S., & Montanarib, F. (2011). The role of social identification and hedonism in affecting tourist re-patronizing behaviours: The case of an Italian festival. Tourism Management, 32(5), 1128–1140.
Gretzel, U., Fesenmaier, D. R., Formica, S., & O’Leary, J. T. (2006). Searching for the future: Challenges faced by destination marketing organizations. Journal of Travel Research, 45(2), 116–126.
Gu, H., & Ryan, C. (2008). Place attachment, identity and community impacts of tourism the case of a Beijing Hutong. Tourism Management, 29(4), 637–647.
Harrison, P., & Shaw, R. (2004). Consumer satisfaction and post-purchase intentions: An exploratory study of museum visitors. International Journal of Arts Management, 6(2), 23–33.
Hernández, B., Martin, A., Ruiz, C., & Hidalgo, M. (2010). The role of place identity and place attachment in breaking environmental protection laws. Journal of Environmental Psychology, 30(3), 281–288.
Holbrook, M. B. (2006). Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay. Journal of Business Research, 59(6), 714–725.
Hosany, S. (2012). Appraisal determinants of tourist emotional responses. Journal of Travel Research, 51(3), 303–314.
Hosany, S., & Gilbert, D. (2010). Measuring tourists’ emotional experiences toward hedonic holiday destinations. Journal of Travel Research, 49(4), 513.
Hosany, S., & Prayag, G. (2013). Patterns of tourists’ emotional responses, satisfaction, and intention to recommend. Journal of Business Research, 66(6), 730–737.
Huang, M. H. (2001). The theory of emotions in marketing. Journal of Business and Psychology, 16(2), 239–247.
Izard, C. E. (1977). Human emotions. New York: Plenum Press.
Jang, S. S., & Namkung, Y. (2009). Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants. Journal of Business Research, 62(4), 451–460.
Kahneman, D. (1999). Objective happiness. In D. Kahneman, E. Diener, & N. Schwarz (Eds.), Well-being: Foundations of hedonic psychology (pp. 3–25). New York: Russell Sage Foundation Press.
Kleinginna, P. R., Jr., & Kleinginna, A. M. (1981). A categorized list of emotion definitions, with suggestions for a consensual definition. Motivation and Emotion, 5(4), 345–379.
Kuppens, P., Stouten, J., & Mesquita, B. (2009). Individual differences in emotion components and dynamics: Introduction to the special issue. Cognition and Emotion, 23, 1249–1258.
Kwortnik, R. J., & Ross, W. T. (2007). The role of positive emotions in experiential decisions. International Journal of Research in Marketing, 24(4), 324–335.
Kyle, G. T., & Lee, J. J. (2012). Recollection consistency of festival consumption emotions. Journal of Travel Research, 51(2), 178–190.
Larsen, R. J., & Diener, E. (1992). Promises and problems with the circumplex model of emotion (pp. 25–29). Thousand Oaks, CA, US: Sage Publications Inc.
Lee, Y. K., Lee, C. K., Lee, S. K., & Babin, B. J. (2008). Festivalscapes and patrons’ emotions, satisfaction, and loyalty. Journal of Business Research, 61(1), 56–64.
Lee, J., & Kyle, G. T. (2012). Recollection consistency of festival consumption emotions. Journal of Travel Research, 51(2), 178–190.
Ma, J., Gao, J., Scott, N., & Ding, P. (2013). Customer delight from theme park experiences: The antecedents of delight based on cognitive appraisal theory. Annals of Tourism Research, 42, 359–381.
Machleita, K. A., & Eroglub. (2000). Describing and measuring emotional response to shopping experience. Journal of Business Research, 49(2), 101–111.
Mauss, I. B., & Robison, M. D. (2009). Measures of emotion: A review. Cognition and Emotion, 23(2), 2019–2237.
Mcintosh, A. J., & Siggs, A. (2005). An exploration of the experiential nature of boutique accommodation. Journal of Travel Research, 44(1), 74–81.
Morgan, M., Lugosi, P., & Ritchie, J. R. B. (2010). The tourism and leisure experience: Consumer and managerial perspectives. Bristol: Channel View.
Morin, C. (2011). Neuromarketing: The new science of consumer behavior. Society, 48(2), 131–135.
Niedenthal, P. M., & Brauer, M. (2012). Social functionality of human emotion. Annual Review of Psychology, 63(1), 259–285.
Oppermann, M. (2000). Tourism destination loyalty. Journal of travel research, 39(1), 78–84.
Otto, J. E., & Ritchie, J. R. B. (1996). The service experience in tourism. Tourism Management, 17(3), 165–174.
Pearce, P., & Coghlan, A. (2010). Tracking affective components of satisfaction. Tourism and Hospitality Research, 10(1), 42–58. doi:10.1057/thr.2009.18.
Poels, K., & Dewitte, S. (2006). How to capture the heart? Reviewing 20 years of emotion measurement in advertising. Journal of Advertising Research, 46(1), 18–37.
Prohansky, H. M. (1978). The city and self-identity. Environment and Behavior, 10, 147–169.
Prohansky, H., Fabian, A., & Kaminoff, R. (1983). Place identity: Physical world socialization of self. Journal of Environmental Psychology, 3(1), 57–83.
Pruneau, D., Chouinard, O., Arsenault, C., & Breau, N. (1999). An intergenerational education project aiming at the improvement of people’s relationship with their environment. International Research in Geographical and Environmental Education, 8(1), 26–39.
Ravaja, N. (2004). Contributions of psychophysiology to media research: Review and recommendations. Media Psychology, 6(2), 193–235.
Raymond, C. M., Brown, G., & Weber, D. (2010). The measurement of place attachment: Personal, community, and environmental connections. Journal of Environmental Psychology, 30(4), 422–434.
Ritchie, J. R. B., & Hudson, S. (2009). Understanding and meeting the challenges of consumer/tourist experience research. International Journal of Tourism Research, 11, 111–126.
Robert, J., & Donovan, R. J. (1994). Store atmosphere and purchasing behavior. Journal of Retail, 70(3), 283–294.
Russell, J., & Mehrabian, A. (1974). An approach to environmental psychology. Cambridge, MA, US: The MIT Press.
Russell, J. (1980). A circumplex model of affect. Journal of Personality and Social Psychology, 39, 1161–1178.
Russell, D. C. (2005). Plato on pleasure and the good life. Oxford University Press.
Scannell, L., & Gifford, R. (2010). Defining place attachment: A tripartite organizing framework. Journal of Environmental Psychology, 30(1), 1–10.
Stewart, D. W., & Furse, D. H. (1982). Applying psychophysiological measures to marketing and advertising research problems. Current Issues and Research in Advertising, 5(1), 1–38.
Schreyer, R., Jacob, G., & White, R. (1981). Environmental meaning as a determinant of spatial behavior in recreation. In J. Frazier & B. Epstein (Eds.), Proceedings of the Applied Geography Conferences (pp. 294–300). Binghamton, NY: Department of Geography, SUNY Binghamton.
Shamai, S. (1991). Sense of place: An empirical measurement. Geoforum, 22, 347–358.
Stedman, R., & Jorgensen, B. S. (2006). A comparative analysis of predictors of sense of place dimensions: Attachment to, dependence on, and identification with lakeshore properties. Journal of Environmental Management, 79, 316–327.
Stokols, D., & Shumaker, S. A. (1981). People in places: A transactional view of settings. In J. Harvey (Ed.), Cognition, social behaviour, and the environment. New Jersey: Erlbaum.
Tung, V. W. S., & Ritchie, J. R. B. (2011). Exploring the essence of memorable tourism experiences. Annals of Tourism Research, 38(4), 1367–1386.
Turismo de Portugal. (2014). Os resultados do Turismo. 4.º trimestre e ano 2013. Retrieved February, 15, 2014 from: http://www.turismodeportugal.pt/Portugu%C3%AAs/ProTurismo/estat%C3%ADsticas/an%C3%A1lisesestat%C3%ADsticas/osresultadosdoturismo/Anexos/4.%C2%BA%20Trim%20e%20Ano%202013%20-%20Os%20resultados%20do%20Turismo.pdf.
Um, S., & Crompton, J. L. (1990). Attitude determinants in tourism destination choice. Annals of Tourism Research, 17, 432–448.
Vögele, C., & Florin, I. (1995). Psychophysiological responses to cue-exposure in binge eaters. In B. Tuschen & I. Florin (Eds.), Current research in eating disorders (pp. 62–73). Münster: Verlag für Psychotherapie.
Walters, G., & Sparks, B. (2012). The impact of consumption vision and emotion on the tourism consumer’s decision behavior. Journal of Hospitality & Tourism Research, 36(3), 366–389.
Wang, Y., & Pizam, A. (2011). Destination marketing and management: Theories and applications. CABI International.
Wang, Y. J., & Minor, M. S. (2008). Validity, reliability, and applicability of psychophysiological techniques in marketing research. Psychology and Marketing, 25(2), 197–232.
Williams, D. R., Patterson, M. E., Roggenbuck, J. W., & Watson, A. E. (1992). Beyond the commodity metaphor: Examining emotional and symbolic attachment to place. Leisure Sciences, 14, 29–46.
White, C., & Scandale, S. (2005). The role of emotions in destination visitation intentions: A cross-cultural perspective. Journal of Hospitality and Tourism Management, 12(2), 168–178.
Wiles, J. A., & Cornwell, T. B. (1991). A review of methods utilized in measuring affect, feelings, and emotion in advertising. Current Issues and Research in Advertising, 13(1–2), 241–275.
Woratschek, H., & Horbel, C. (2006). Are variety-seekers bad customers? An analysis of the role of recommendations in the service profit chain. Journal of Relationship Marketing, 4(3–4), 43–57.
Woodside, A., & Lysonski, S. (1989). A general model of traveler destination choice. Journal of Travel Research, 27(4), 8–14.
Yuksel, A. (2007). Tourist shopping habitat: Effects on emotions, shopping value and behaviours. Tourism Management, 28(1), 58–69.
Yüksel, A., & Yüksel, F. (2007). Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions. Tourism Management, 28(3), 703–713.
Yuksel, A., Yuksel, F., & Bilim, Y. (2010). Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty. Tourism Management, 31(2), 274–284.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Correia, A., Oliveira, C., Pereira, R. (2017). From Emotions to Place Attachment. In: Correia, A., Kozak, M., Gnoth, J., Fyall, A. (eds) Co-Creation and Well-Being in Tourism. Tourism on the Verge. Springer, Cham. https://doi.org/10.1007/978-3-319-44108-5_13
Download citation
DOI: https://doi.org/10.1007/978-3-319-44108-5_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-44107-8
Online ISBN: 978-3-319-44108-5
eBook Packages: Business and ManagementBusiness and Management (R0)