Abstract
This chapter provides a simple and practical approach to key Operations performance parameters known as Key Performance Indicators. The four major groups of KPI’s follow the product life: Design, Production, Financial and Supply Chain. The specific performance parameters chosen must accurately measure an important aspect of each group, and be limited in number so as to allow focus and provide a clear direction for performance improvement. Target values of KPI’s should reflect overall improvement goals for the Operations and the Product performances over time.
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© 2016 Springer International Publishing Switzerland
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Issar, G., Navon, L.R. (2016). Key Performances Indicators (KPI). In: Operational Excellence. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-20699-8_17
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DOI: https://doi.org/10.1007/978-3-319-20699-8_17
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-20698-1
Online ISBN: 978-3-319-20699-8
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