Skip to main content

Consumer Emotional Reactions to Television Advertising And Their Effects on Attitude Toward the Ad (Aad) and Attitude Toward the Brand (Ab)

  • Conference paper
  • First Online:
Proceedings of the 2000 Academy of Marketing Science (AMS) Annual Conference

Abstract

In contrast to past research that have studied emotions as a whole, this study examines the effects of three dimensions of emotions (pleasure, arousal and domination) on attitude toward the ad (Aad) and attitude toward the brand (Ab). Path analyses suggested that emotions matter in assessing the effectiveness of advertising since they are strong predictors of attitude toward the ad (Aad) and attitude toward the brand (Ab). It has been found that the three dimensions of emotions do lead to significant differences in Aad and Ab. “Domination” emotions have a negative direct effect on attitude toward the ad (Aad) and a negative indirect effect on attitude toward the brand (Ab). On the contrary, “Pleasure” emotions have a positive direct effect on attitude toward the ad (Aad) and a positive indirect effect on attitude toward the brand (Ab). “Arousal” emotions seem to be the most effective on both Aad and Ab. They have a strong positive direct effect on Aad, and an indirect effect on Ab. Finally, limitations of this study are underlined and issues for further research are discussed. Acknowledgments : The author acknowledges the financial support of the FNEGE (Fondation Nationale pour TEnseignement de la Gestion) and wishes to thank Professor Pierre-Louis Dubois, Professor, University of Paris II Pantheon Assas, for his encouraging and helpful comments about this paper.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Aaker, D.A., Stayman, D.M. and MR. Hagerty, 1986. “Warmth in Advertising: Measurement, Impact, and Sequence Effects,” Journal of Consumer Research, 12, 365–381.

    Article  Google Scholar 

  • Bagozzi, R.P., and Y. Yi, 1989. “On the Use of Structural Equation Models in Experimental Designs,” Journal of Marketing Research, 26, 271–284.

    Article  Google Scholar 

  • Batra, R. and M.L. Ray, 1986.” Affective Responses Mediating Acceptance of Advertising,” Journal of Consumer Research, Vol. 13 (September), 234–249.

    Article  Google Scholar 

  • Brown S.P., Homer P.M. and Jeffrey Inman J. 1998. “A Meta-Analysis of Relationships between Ad-Evoked Feelings and Advertising,” Journal of Marketing Research, Vol. 35, 1, 114–126.

    Article  Google Scholar 

  • Burke, M.C. and J. A. Edell, 1989. “The Impact of Feelings on Ad-based Affect and Cognition,” Journal of Marketing Research, 26, 1, 69–83.

    Article  Google Scholar 

  • Coke, J.S., Batson, CD. and K. McDavis, 1978. “Empathic Mediation of Helping : A Two-Stage Model,” Journal of Personality and Social Psvch-ology, 36, 752–766.

    Article  Google Scholar 

  • Coulter, R.H., Cotte, J. and M.L, Moore, 1997. “Guilt Appeals in Advertising : Are You Feeling Guilty?“ in: LeClair D.T and Hartline M. (Ed.), American Marketing Association Educators Proceedings, Chicago, ILL : American Marketing Association, Vol.8, 109–115.

    Google Scholar 

  • Dembrowski, T.M., Lasater, T.M. and A. Ramirez, 1978. “Communicator Similarity, Fear Arousing Communications and Compliance with Health Care Recommendations,” Journal of Applied Psychology, 8, 254–269.

    Google Scholar 

  • Derbaix, C. 1995. “L’impact des réactions affectives induites par les messages publicitaires: une analyse tenant compte de l'lmplication,” Recherches et Applications en Marketing, Vol. 10, 2, 3–29.

    Article  Google Scholar 

  • Derbaix C. and Brée J. 1997. “The Impact of Children’s Affective Reactions Elicited by Commercials on Attitudes toward the Advertise-ment and the Brand,” International Journal of Research in Marketing. 14, 207–229.

    Article  Google Scholar 

  • Edell, J. A. and M.C. Burke 1986. “The Relative impact of Prior Brand Attitude and Attitude Toward the Ad on Brand Attitude after Ad Exposure,” in: Advertising and Consumer Psychology, 3, 93“107. Olson J. et Sentis K. (Ed.), New York : Praeger Publishers.

    Google Scholar 

  • Edell, J.A. and M.C. Burke, 1987. “The Power of Feelings in Understanding Advertising Effects,” Journal of Consumer Research. 14 (December), 421–433.

    Article  Google Scholar 

  • Gardner, M.P., 1985. “Does Attitude Toward the Ad Affect Brand Attitude Under Brand Evaluation Set?” Journal of Marketing Research, 22 (May), 192–198.

    Article  Google Scholar 

  • Ghingold, M. and L. Bozinoff, 1981. “Construct Validation and Empirical Testing of Guilt Arousing Marketing Communications,” in: Advances in Consumer Research, Mitchell A.A. (Ed.), Ann Arbor, MI : Association for Consumer Research, 9, 210–214.

    Google Scholar 

  • Goodstein, R.C., Edell, J.A and M.C. Moore, 1990. “When Are Feelings Generated? Assessing the Presence and Reliability of Feelings Based on Storyboards and Animatics,” in: Agres S.J., Edell J.A and Dubitsky T.M. (Ed.), Emotion in Advertising: Theoretical and Practical Explorations, 175–193. Quorum Books, Westport, CT.

    Google Scholar 

  • Gorn, G.J., 1982. “The Effects of Music in Advertising on Choice Behavior : A Classical Conditioning Approach,” Journal of Marketing, 46, 94–101.

    Article  Google Scholar 

  • Holbrook, M.B. and R. Batra, 1987. “Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising,” Journal of Consumer Research, 14, 404–420.

    Article  Google Scholar 

  • Isen, A.M., 1987. “Positive Affect, Cognitive Processes, and Social Behavior,” in: L. Berkowitz (Ed.), Advances in Experimental Psychology, 20, 203–253.

    Article  Google Scholar 

  • Joreskog, K.G., 1971. “Statistical Analysis of Sets of Congeneric Tests,” Psychometrika, 36, 109–133.

    Article  Google Scholar 

  • Jöreskog, K.G. and D. Sorbom, 1994. Lisrel 8 User’s Guide, Scientific Software Inc.

    Google Scholar 

  • Krisher, HP., Darley, S.A. and J.M. Darley, 1973. “Fear Provoking Recommendations Intentions to Take Preventive Actions,” Journal of Personality and Social Psychology, 26, 301–308.

    Article  Google Scholar 

  • Leventhal, H., 1970. “Findings and Theory in the Study of Fear Communications,” in: L. Berkowitz (Ed.), Advances in Experimental Social Psychology, New York: Academic Press.

    Google Scholar 

  • Lutz, R. J., 1981. “The Role of Attitude Theory in Marketing,” in H.H. Kasarjian and T.S. Roberts (Eds.), Perspectives in Consumer Behavior, 233–250. Glenview IL : Scott Foresman.

    Google Scholar 

  • Machleit, K.A. and R.D. Wilson, 1988. “Emotional Feelings and Attitude Toward the Advertisement: The Roles of Brand Familiarity and Repetition,” Journal of Advertising, 17, 3, 27–35.

    Article  Google Scholar 

  • MacKenzie, S.B., Lutz, R.J. and G.E. Belch, 1986. “The Role of Aad as a Mediator of Advertising Effectiveness : A Test of Competing Explanations,” Journal of Marketing Research, 23, 2, 130–143.

    Article  Google Scholar 

  • Mehrabian, A. and J.A. Russell, 1974. An Approach to Environmental Psychology, Cambridge, MA, MIT Press, Cambridge.

    Google Scholar 

  • Mitchell, A.A., 1986. “The Effect of Verbal and Visual Components of Advertisements on Brand Attitudes and Attitude Toward the Advertisement,” Journal of Consumer Research, 13 (June), 12–24.

    Article  Google Scholar 

  • Mitchell A. A. and J. C. Olson, 1981. “Are Product Attribute Beliefs the Only Mediator of Advertising Effects on Brand Attitude?” Journal of Marketing Research, 18, 3, 318–332.

    Article  Google Scholar 

  • Moore, D.J. and S. Hoenig, 1989. “Negative Emotions as Mediators of Attitudes in Advertising Appeals,” Advances in Consumer Research, 16. In: T.K. Srull (Ed.), Association for Consumer Research, 581–586.

    Google Scholar 

  • Park, C. W and S.M. Young, 1986. “Consumer Response to Television Commercials : The Impact of Involvement and Background Music on Brand Attitude Formation,” Journal of Marketing Research, 23, February, 11–24.

    Article  Google Scholar 

  • Petty, R.E., Cacioppo, J.T. and D. Schumann, 1983. “Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involve-ment,” Journal of Consumer Research, 10, 135–146.

    Article  Google Scholar 

  • Pinto, M.B. and S.S. Priest, 1991. “Guilt Appeals in Advertising: An Exploratory Study,” Psychological Reports, 69, 375–385.

    Article  Google Scholar 

  • Ruth, J.A. and R.J. Faber, 1988. “Guilt : An Overlooked Advertising Appeal,” in: The American Academy of Advertising Proceedings, Austin, TX : American Academy of Advertising, 83–89.

    Google Scholar 

  • Shelton, M.L. and R.W. Rogers, 1981. “Fear-Arousing and Empathy-Arousing Appeals to Help: The Pathos of Persuasion,” Journal of Applied Social Psychology, 11, 366–378.

    Article  Google Scholar 

  • Slump, T. A., 1981. “Attitude toward the Ad as a Mediator of Consumer Brand Choice,” Journal of Advertising, 10, 2, 9–15.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Academy of Marketing Science

About this paper

Cite this paper

de Barnier, V. (2015). Consumer Emotional Reactions to Television Advertising And Their Effects on Attitude Toward the Ad (Aad) and Attitude Toward the Brand (Ab). In: Spotts, H., Meadow, H. (eds) Proceedings of the 2000 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-11885-7_8

Download citation

Publish with us

Policies and ethics