Abstract
Success in the software market requires constant improvement of the software. These improvements however have to directly align with the needs of the users of the software. A recent trend in software engineering is to collect post-deployment data about how users use a software system. We report in this paper about a case study with an industrial partner in which (1) we identified which data has to be collected for a web-based portal system, (2) implemented the data collection, and (3) performed an experiment comparing the collected data with answers of the test subjects in a survey.
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Backlund, E., Bolle, M., Tichy, M., Olsson, H.H., Bosch, J. (2014). Automated User Interaction Analysis for Workflow-Based Web Portals. In: Lassenius, C., Smolander, K. (eds) Software Business. Towards Continuous Value Delivery. ICSOB 2014. Lecture Notes in Business Information Processing, vol 182. Springer, Cham. https://doi.org/10.1007/978-3-319-08738-2_11
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DOI: https://doi.org/10.1007/978-3-319-08738-2_11
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