Tourism espouses and encompasses experiencing an attraction or a destination. Tourists may choose a particular destination for a multitude of motives. Related activities, in one place or spread widely, could be located in a place, a village, a city, a country, or a region. As more and more destinations choose to promote tourism and as more tourists look for information, destination marketing organizations become more important and more organized. This mission refers to all the planning and implementation to enhance tourism, including campaigns to drive business, information services, facilitation of bookings, customer relationship management, and much more. It is about the effort to get people to visit the destination (Morrison 2013).
While different stakeholders, such as hotels and attractions, may choose to promote their own services to tourists, it is believed that coordinated and concerted efforts to promote a destination could benefit the entire industry. Such an approach is...
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Elliott, J. 1997 Tourism: Politics and Public Sector Management. London: Routledge.
Fyall, A., and A. Leask 2006 Destination Marketing: Future Issues - Strategic Challenges. Tourism and Hospitality Research 7:50-63.
Morrison, A. 2013 Marketing and Managing Tourism Destinations. Oxon: Routledge.
Tasci, A., and W. Gartner 2009 A Practical Framework for Destination Branding. In Tourism Branding: Communities in Action, L. Cai, W. Gartner and A. Munar, eds., pp.149-158. Bingley: Emerald.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this entry
Cite this entry
Tse, T. (2016). Destination marketing organization. In: Jafari, J., Xiao, H. (eds) Encyclopedia of Tourism. Springer, Cham. https://doi.org/10.1007/978-3-319-01384-8_56
Download citation
DOI: https://doi.org/10.1007/978-3-319-01384-8_56
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-01383-1
Online ISBN: 978-3-319-01384-8
eBook Packages: Business and ManagementReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences