Abstract
We set out the potential for PPIE to act as a co-ordination capability, enhancing the capacity of organisations to mobilise knowledge for service development and delivery of high-quality, affordable and equitable healthcare. While organisations commonly have systems in place to acquire and assimilate information from patients and the public, those systems only support the development of potential ACAP. PPIE will only act as a co-ordination capability when the knowledge acquired and assimilated is subsequently transformed and exploited, developing realised ACAP. This relies on formalised systems of involvement at all stages of knowledge translation in decision-making processes and the development of organisational cultures, which prioritise diverse and meaningful PPIE.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Alford, J. (1998). A public management road less travelled: Clients as co-producers of public services. Australian Journal of Public Administration, 57(4), 128–137.
Baggott, R. (2005). A funny thing happened on the way to the forum? Reforming patient and public involvement in the NHS in England. Public Administration, 83(3), 533–551.
Barnes, M. (1999). Users as citizens: Collective action and the local governance of welfare. Social Policy & Administration, 33(1), 73–90.
Barnes, M., Newman, J., Knops, A., & Sullivan, H. (2003). Constituting ‘the public’ in public participation. Public Administration, 81(2), 379–399.
Beresford, P. (2019). Public participation in health and social care: Exploring the co-production of knowledge. Frontiers in Sociology, 3, 41.
Berta, W., Teare, G. F., Gilbart, E., Ginsburg, L. S., Lemieux-Charles, L., & Davis, D. (2010). Spanning the know–do gap: Understanding knowledge application and capacity in long-term care homes. Social Science & Medicine, 70, 1326–1334.
Bovaird, T. (2007). Beyond engagement and participation: User and community coproduction of public services. Public Administration Review, 67(5), 846–860.
Callaghan, G., & Wistow, G. (2006). Publics, patients, citizens, consumers? Power and decision making in primary health care. Public Administration, 84(3), 583–601.
Church, J., Saunders, D., Wanke, M., Pong, R., Spooner, C., & Dorgan, M. (2002). Citizen participation in health decision-making: Past experience and future prospects. Journal of Public Health Policy, 23(1), 12–32.
Collins, H. M., & Evans, R. (2002). The third wave of science studies: Studies of expertise and experience. Social Studies of Science, 32(2), 235–296.
Coulter, A. (2011). Engaging patients in healthcare. McGraw Hill/Open University Press.
Crilly, T., Jashapara, A., & Ferlie, E. (2010). Research utilisation and knowledge mobilisation: A scoping review of the literature. National Institute for Health Resarch Service Delivery and Organisation.
Croft, C., & Currie, G. (2020). Realizing policy aspirations of voluntary sector involvement in integrated care provision: Insights from the English National Health Service. Health Policy, 124(5), 549–555.
Croft, C., Currie, G., & Staniszewska, S. (2016). Moving from rational to normative ideologies of control over public involvement: A case of continued managerial dominance. Social Science & Medicine, 162, 124–132.
Currie, G., Croft, C., Chen, Y., Kiefer, T., Staniszewska, S. & Lilford, R. J. (2018). The capacity of health service commissioners to use evidence: a case study. Health Services and Delivery Research, 6(12).
DoH. (2010). Equity and excellence: Liberating the NHS. HMSO.
DoH. (2011a). Developing clinical commissioning groups: Towards authorisation. HMSO.
DoH. (2011b). Guidance for Clinical Commissioning Groups. HMSO.
El Enany, N., Currie, G., & Lockett, A. (2013). A paradox in healthcare service development: Professionalization of service users. Social Science & Medicine, 80, 24–30.
Fitzsimmons, T. W., & Callan, V. J. (2020). The diversity gap in leadership: What are we missing in current theorizing? The Leadership Quarterly, 31(4), 101347.
Harvey, G., Skelcher, C., Spencer, E., Jas, P., & Walshe, K. (2009). Absorptive capacity in a non-market environment. Public Management Review, 12(1), 77–97.
Hotho, J. J., Becker-Ritterspach, F., & Saka-Helmhout, A. (2012). Enriching absorptive capacity through social interaction. British Journal of Management, 23(3), 383–401.
Hudson, B. (2014). Public and patient engagement in commissioning in the English NHS: An idea whose time has come? Public Management Review, 17(1), 1–16.
Litva, A., Coast, J., Donovan, J., Eyles, J., Shepherd, M., & Tacchi, J. (2002). ‘The public is too subjective’: Public involvement at different levels of health-care decision making. Social Science & Medicine, 54, 1825–1837.
Martin, G. P. (2008). ‘Ordinary people only’: Knowledge, representativeness, and the publics of public participation in healthcare. Sociology of Health & Illness, 30(1), 35–54.
Martin, G. P., & Finn, R. (2011). Patients as team members: Opportunities, challenges and paradoxes of including patients in multi-professional healthcare teams. Sociology of Health & Illness, 33(7), 1050–1065.
Mazanderani, F., O’Neill, B., & Powell, J. (2013). “People power” or “pester power”? YouTube as a forum for the generation of evidence and patient advocacy. Patient Education and Counseling, 93(3), 420–425.
Mockford, C., Staniszewska, S., Griffiths, F., & Herron-Marx, S. (2012). The impact of patient and public involvement on UK NHS health care: A systematic review. International Journal for Quality in Health Care, 24(1), 28–38.
Nabatchi, T., Sancino, A., & Sicilia, M. (2017). Varieties of participation in public services: The who, when, and what of coproduction. Public Administration Review, 77(5), 766–776.
NHS England. (2013). Towards commissioning excellence: Developing a strategy for commissioning support services. NHS England.
Rutter, D., Manley, C., Weaver, T., Crawford, M. J., & Fulop, N. (2004). Patients or partners? Case studies of user involvement in the planning and delivery of adult mental health services in London. Social Science & Medicine, 58(10), 1973–1984.
Van Den Bosch, F., Volberda, H., & de Boer, M. (1999). Coevolution of firm absorptive capacity and knowledge environment: Organizational forms and combinative capabilities. Organization Science, 10(5), 551–568.
Williams, B. N., Kang, S.-C., & Johnson, J. (2016). (Co)-contamination as the dark side of co-production: Public value failures in co-production processes. Public Management Review, 18(5), 692–717.
Williams, O., Sarre, S., Papoulias, S. C., Knowles, S., Robert, G., Beresford, P., Rose, D., Carr, S., Kaur, M., & Palmer, V. J. (2020). Lost in the shadows: Reflections on the dark side of co-production. Health Research Policy and Systems, 18, 1–10.
Zahra, S., & George, G. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of Management Review, 27(2), 185–203.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Croft, C., Currie, G., Kiefer, T. (2023). Patient and Public Involvement and Engagement (PPIE) for Enhancing Absorptive Capacity (ACAP) in Pursuit of High-Quality, Affordable and Equitable Healthcare. In: Burgess, N., Currie, G. (eds) Shaping High Quality, Affordable and Equitable Healthcare. Organizational Behaviour in Healthcare. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-24212-0_5
Download citation
DOI: https://doi.org/10.1007/978-3-031-24212-0_5
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-031-24211-3
Online ISBN: 978-3-031-24212-0
eBook Packages: MedicineMedicine (R0)