Abstract
This chapter provides basic methods of service design, which is a key technique for bringing benefits of ICT and GIS to end users. The methods comprise a series of user-oriented designs including defining and scoping problems, identifying and analyzing stakeholders, designing and defining specification requirements of information and data, and prototyping. These are useful for interdisciplinary fields like disaster nursing and primary health care. The approach is also applied to the framework of analyzing case studies in the next chapter, so it is encouraged to read this chapter before the next chapter. Readers will be equipped with methods of analyzing problems for designing solutions with ICT and GIS after reading this chapter.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Donahue AK, Joyce PG (2001). “A Framework for Analyzing Emergency Management with an Application to Federal Budgeting.” Public Administration Review 61(6): 728–740. https://www.jstor.org/stable/3110007
GESTISS, About G-SPASE. https://gestiss.org/en/g-spase/. Accessed 27 June.
Holyoak KJ (1990) Problem solving. Thinking 3:117–146
Ilie G, Ciocoiu CN (2010) Application of fishbone diagram to determine the risk of an event with multiple causes. Manag Res Pract 2:1–20
Schneider J, Stickdorn M (2011) This is service design thinking: basics, tools, cases. Wiley, Hoboken, NJ
Stickdorn M, Hormess ME, Lawrence A, Schneider J (2018) This is service design doing: applying service design thinking in the real world. O’Reilly Media, Inc., Sebastopol, CA
Veselý A (2008) Problem tree: a problem structuring heuristic. Cent Eur J Public Policy 2:60–81
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Miyazaki, H., Miyagawa, S. (2022). Designing Data for DRR (Disaster Risk Reduction) Services. In: Kanbara, S., Miyagawa, S., Miyazaki, H. (eds) Disaster Nursing, Primary Health Care and Communication in Uncertainty. Sustainable Development Goals Series. Springer, Cham. https://doi.org/10.1007/978-3-030-98297-3_27
Download citation
DOI: https://doi.org/10.1007/978-3-030-98297-3_27
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-98296-6
Online ISBN: 978-3-030-98297-3
eBook Packages: MedicineMedicine (R0)