An Introduction to the Dark Side of Organizations

Abstract

In the last two decades, several typologies for mapping organizational deviance have been introduced. In this chapter, we discuss the general concept of organizational deviance by introducing a possible theoretical dichotomy of workplace deviance—deviance toward the organization itself and interpersonal deviance. This division is based on Robinson and Bennett’s (1995) model for organizational deviance. The model is used throughout this chapter as a conceptual framework and provides a better understanding of incivility as a manifestation of interpersonal deviance, the focus of this book.