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Tracing Cognition with Assessment Center Simulations: Using Technology to See in the Dark

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Simulations for Personnel Selection

Abstract

Shifts in the global economy have placed more pressure on the decisions of employees, managers, and CEOs than ever before. At the same time, the proliferation of technology in the workplace has become ubiquitous. Fortunately, the assessment center method is evolving alongside these other trends. With just a few modifications to existing assessment center simulations, we can use newer technology to capture previously difficult to observe behaviors that tap directly into candidate’s decision making processes. By combining passive data logging of key strokes and mouse clicks, eye tracking, and physiological responses such as skin conductivity, we are able to capture behaviors in real time that can be used to supplement traditional assessor ratings. Doing so allows assessors to compile a more accurate and holistic summary of a candidate’s performance. This wealth of new behavioral information has implications for high stakes hiring decisions as well as targeted training and development.

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Notes

  1. 1.

    We are also implying that over time, or by virtue of incumbent validity studies, a normative sample could be collected with which to provide feedback on decisional strategies relative to the average employee, average expert, and the like. We also recommend benchmarking such data against industry, role, etc.

  2. 2.

    The authors wish to thank George C. Thornton, III for his input on this matter.

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Acknowledgments

This research was supported by the SIOP Foundation’s Douglas W. Bray and Ann Howard Research Grant. The authors would like to thank Carolyn Jagacinski and James LeBreton for helpful feedback.

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Correspondence to Brett W. Guidry .

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Guidry, B., Rupp, D., Lanik, M. (2013). Tracing Cognition with Assessment Center Simulations: Using Technology to See in the Dark. In: Fetzer, M., Tuzinski, K. (eds) Simulations for Personnel Selection. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-7681-8_11

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